Terrace/patio

Reviews of Courtyard Hammond

3 out of 5
Courtyard Hammond
1605 South Magnolia Street, Hammond, LA

Reviews

8.0

Very good

Rating 10 - Excellent. 219 out of 451 reviews" "
Rating 8 - Good. 105 out of 451 reviews" "
Rating 6 - Okay. 40 out of 451 reviews" "
Rating 4 - Poor. 45 out of 451 reviews" "
Rating 2 - Terrible. 42 out of 451 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Consweller, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the parking. There were some storage containers in the parking lot making it hard for parking.
Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff.
Stayed 1 night in Apr 2024
Response from FOM on 30 Apr 2024
Dear Tony, thank you for taking the time out of your day to leave us a review. We take pride in our work and providing great service to our guest. We appreciate your business and hope to see you again soon.

10/10 Excellent

Makema

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Apr 2024
Response from Front Office Manager on 21 Apr 2024
Dear Makema, thank you for choosing to stay here at the Courtyard with us. We are thrilled to know that you enjoyed your stay. We hope to see you again soon.

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Never again
Stayed 1 night in Apr 2024
Response from FOM on 18 Apr 2024
Dear Michael, I'm sorry to learn that you did not enjoy your stay. We would love to hear more about your stay so that we can better serve you and other guests.

10/10 Excellent

Makiya

Stayed 2 nights in Apr 2024
Response from FOM on 30 Apr 2024
Dear Makiya, thank you for choosing to stay here with us at the Courtyard. We are glad to know you enjoyed your stay. We hope to welcome you again soon.

8/10 Good

cecil

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I
Stayed 2 nights in Apr 2024
Response from FOM on 17 Apr 2024
Dear Cecil, thank you for your business. We are pleased to know that you enjoyed your stay with us. We hope that you come visit us again soon.

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Nice facilities.
Stayed 1 night in Apr 2024
Response from Front Office Manager on 17 Apr 2024
Dear Juliana, thank you for staying with us here at the Courtyard and taking the time out of your day to leave us a review. We are thrilled to hear that you enjoyed your stay. We take pride in providing the best service for our guest. We hope to see you again soon.

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Cashandra at the Bistro was incredibly nice and fun!
Stayed 2 nights in Mar 2024
Response from Front Office Manager on 17 Apr 2024
Dear Tracey, thank you for choosing to stay with us here at the Courtyard on your recent trip to Hammond and for taking time out your day to leave us a review. We are thrilled to know Coshanda showed you a good time. We will be sure to share your review with her to let her know a job well done. We hope to see you again soon.

10/10 Excellent

Revva

Great stay
Stayed 1 night in Mar 2024
Response from FOM on 17 Apr 2024
Dear Revva, thank you for choosing to stay here with us at the Courtyard. We are thrilled to learn that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Jennifer, Lafayette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - would stay again!
Stayed 1 night in Mar 2024
Response from FOM on 18 Apr 2024
Dear Jennifer, thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed your stay with us.

10/10 Excellent

Lavenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice
Stayed 1 night in Feb 2024
Response from FOM on 18 Apr 2024
Dear Lavenda, thank you for choosing to stay here with us at the Courtyard. We are please to know that you enjoyed your stay. We take pride in providing the best service to our guests. Your feedback will be shared with the staff to celebrate a job well done. We hope to see you again soon.

10/10 Excellent

Christy, Breaux bridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from FOM on 18 Apr 2024
Dear Christy, we are pleased to know that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from FOM on 17 Apr 2024
Dear Hilda, thank you for choosing to stay here at the Courtyard. We are thrilled to know you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Precious

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience and I would definitely recommend it
Stayed 1 night in Feb 2024
Response from Shania, FOM on 17 Apr 2024
Dear Precious, I want to thank you for not only choosing to stay here at the Courtyard with us but for taking time out of your day to share about your experience as well. We are thrilled to know that you enjoyed your stay. Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Rena

The staff at this hotel exceeded my expectations. What a pleasant and enjoyable stay! Shay, A.J. and Kathy are definitely assets to this facility.
Stayed 2 nights in Feb 2024
Response from FOM on 17 Apr 2024
Dear Rena, On behalf of the entire hotel team, I want to thank you for not only choosing to stay here at the Courtyard with us but for taking time out of your day to share about your experience as well.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Frederick

Stayed 3 nights in Feb 2024
Response from FOM on 18 Apr 2024
Dear Mr. Frederick, thank you for taking time out of your day to leave us a review. We are pleased to hear that you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trash behind the nightstands
Stayed 1 night in Jan 2024

4/10 Poor

Carrie

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Rude staff at front desk. They didn’t greet us kindly, didn’t offer waters for my Gold Elite status. The bar was completely out of wine and most alcohol. Did not have blow drier in our room. For breakfast they barely had any items to serve. Starbucks machine was broken so they could only offer drip coffee. I stay at Courtyard Marriot properties about 25-30 times a year and this is not the norm for most properties. Less than impressed with this one.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Dennis

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Several power outlets and the in-room refrigerator didn’t work. Also, the design of the shower is very poor causing the bathroom floor to get flooded.
Stayed 1 night in Jan 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Was clean. However no bottled water in the room nor was there a clock.
Stayed 1 night in Jan 2024

2/10 Terrible

Jennifer

Stayed 1 night in Jan 2024

10/10 Excellent

John

Stayed 1 night in Jan 2024

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. Staff was excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to the interstate and clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica, Bossier City

Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Dustin

Travelled with partner
Disliked: Staff & service, amenities
This hotel cancelled my hotel room the night of my reservation without telling me. This was in the middle of torrential rains where driving conditions were too bad for extended drives. I was told there were no vacancies so I had to search for the next few hours for a new place. Ended up cutting my trip short. Marriot Bonvoy is absolutely terrible in my opinion.
Stayed 1 night in Dec 2023

6/10 Okay

Kim Minh

Liked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Pascal

Liked: Staff & service, property conditions & facilities
Convenient to interstate and dinning
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023

8/10 Good

Autumn

Liked: Cleanliness, staff & service
Decent
The Courtyard is a clean and modern hotel. The staff are very nice. However, true accomodations could use some attention. The smoke detector was covered with paper and the shower was rickety. Otherwise, a decent hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Lora

Stayed 1 night in Nov 2023

6/10 Okay

felice

Liked: Staff & service
Stayed 2 nights in Nov 2023

4/10 Poor

don

Disliked: Cleanliness, property conditions & facilities
tv did not work properly. dirty elevators. no brkfst included for price. closet door magnet broken, door stayed open. very low water pressure at sink. no shower door, water could go to floor. no microwave above frig. frig very small. as square dancers and ballroom dancers we often travel and frequent hotels in our travels.
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Wendy

Stayed 1 night in Nov 2023

4/10 Poor

Jonathan

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Timothy

Travelled with family
Very clean and the staff was excellent
Stayed 1 night in Oct 2023

10/10 Excellent

Carrie

Great time and relaxing room
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Total joke of a place
Apparently the hotel had a power outage and they couldn’t make keys ALL WEEKEND!! They did offer to cancel the rooms if it was an inconvenience, but everybody was there for a wedding. The hotel says that they will give a discount. Please tell me why I still paid $200 to stay there. That’s not a discount. Especially when that was my price prior. I don’t recommend this hotel. They don’t have their stuff together and they will lie just to get you to stay. The discount wasn’t immediately applied to our bill because she claims she had to get with “ management” but my mother used the same girl upon checking in and got a discount, a HUGE ONE she only paid $129. When I checked my account with the updated price, I was disappointed to see that no discount was given for the HUGE inconvenience.
Stayed 1 night in Oct 2023

10/10 Excellent

Adele

Stayed 1 night in Oct 2023

8/10 Good

Jesmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Lyle

Stayed 2 nights in Sep 2023