No. 48, 2/9 Street, Binh Hien, Hai Chau, Da Nang, Da Nang
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great place and the staff took care is. Especially Thu!!!!!
W.T.
Stayed 10 nights in Mar 2024
Response from Phu An Danang Hotel Team on 1 Apr 2024
Dear W.TWe are delighted to receive positive feedback from you about your experience staying at our hotel.It is an honor to know that you were satisfied with your stay and the care of our staff. We are very proud of our staff and will be sure to pass on our compliments to Thu and let our entire staff know of their positive contribution to your experience.We hope you had a memorable stay and would be delighted to welcome you back in the future.Best regards,The Phu An Da Nang Hotel Team.
Mrs. Thu is the BEST!!! She went way above to take care of us and make sure we had a great vacation. Love her!!!! She is a huge asset to Phu An Hotel!!!
Shelly
Stayed 9 nights in Mar 2024
Response from Phu An Danang Hotel Team on 28 Mar 2024
Dear Shelly,We are happy to receive your positive feedback about Mrs Thu! It is a great honor to know that Ms. Thu has created a memorable and wonderful experience for you at Phu An Hotel.We will be sure to pass on our compliments to Ms. Thu and ensure that she is recognized for her care and dedication to her customers.Thank you very much for sharing this positive feedback and we hope to welcome you back at our hotel in the near future.Best regards,Phu An Da Nang Hotel Team
6/10 Okay
Andy
25 Mar 2024
Andy
Stayed 1 night in Mar 2024
Response from Phu An Danang Hotel Team on 27 Mar 2024
Dear Andy,We sincerely thank you for sharing your review.Wish you a good day.Best regards,Phu An Da Nang Hotel Team
Close to every things lots of cafe restaurant 15min walk to Han Market and Son Tra night market
Cheng Wah
Stayed 4 nights in Mar 2024
Response from Team Phu An Da Nang Hotel on 15 Mar 2024
Hello Cheng WahWe appreciate your feedback and are delighted to hear that you found our location convenient. Being close to various cafes and restaurants, as well as within a 15-minute walk to both Han Market and Son Tra Night Market, is indeed advantageous for our guests to explore and enjoy the local attractions. We aim to provide not only comfortable accommodations but also easy access to nearby amenities and points of interest. Should you have any further inquiries or require assistance during your stay, please do not hesitate to let us know. We look forward to welcoming you again in the future. Thank you for choosing us for your stay.Best regards.!Besreguad
10/10 Excellent
Hung
29 Feb 2024
Liked: Amenities
Great service and room!
Hung
Stayed 28 nights in Feb 2024
Response from Team Phu An Da Nang Hotel on 15 Mar 2024
We are delighted to hear you are satisfied with our service and rooms! Customer satisfaction is always our top priority, and knowing that you had a great experience during your stay with us is a great joy for our team. We are committed to continuing to provide high quality service and continuously improve the customer experience. If you have any further requests or questions in the future, don't hesitate to contact us. Thank you very much for choosing to stay with us and hope to have the opportunity to welcome you again!Best regards.!
Response from Team Phu An Da Nang Hotel on 15 Mar 2024
Hello Todd,We are delighted to hear that you rated our service as "fast". This is a great motivation for our team to continue providing the fastest and most professional service possible. Customer satisfaction is always our top priority and we are committed to maintaining and improving the quality of our services. If you need any support or inquiries in the future, don't hesitate to contact us. Thank you very much for sharing your experience and hope to have the opportunity to host you again!Best regards.!
6/10 Okay
Angele
8 Feb 2024
Disliked: Cleanliness
Angele
Stayed 2 nights in Feb 2024
Response from Phu An Danang Hotel Team on 20 Mar 2024
Dear Angela,We sincerely thank you for sharing your review of our hotel.Wishing your family good health, happiness, and prosperity to come back to experience our great services in the future, helping you always have more interesting and exciting vacations. The entire staff of Phu An Hotel Da Nang would like to sincerely thank you and see you again!Best regards,The Phu An Hotel Da Nang Team
8/10 Good
SIOBHAN
Travelled with family
7 Feb 2024
Liked: Cleanliness, staff & service
Basic hotel with few frills.
The hotel was not pretty, but it was value for money. We had a third floor room at the front, which was a bit noisy at times. The decor is tired and I was worried about the bathroom but in fact it was perfectly fine. For a short stop it was fine but do not expect many comforts.
SIOBHAN
Stayed 2 nights in Feb 2024
Response from Phu An Danang Hotel Team on 20 Mar 2024
Dear SIOBHAN,Thank you for taking the time to share your comments and experiences at our hotel. We appreciate all feedback because it helps us review and improve our services.We are pleased to know that you felt your stay was worth the price paid. However, we also take note of your concerns about noise from the third floor room and your perception of the decoration as well as concerns about the bathroom. We understand that these factors may affect your resort experience, and would like to express our apologies for any inconvenience you may have experienced.Please rest assured that we are working to improve noise issues and are reviewing decor to enhance the quality of the customer experience. Regarding the bathroom, we are happy to know that it has met your expectations and we will continue to maintain and improve the quality of service.We hope that, despite some imperfections, your stay provides a positive experience. We look forward to the opportunity to welcome you back, to provide an even better experience that reflects our commitment to quality and comfort.If you have any requests or suggestions for us to serve you better in the future, please do not hesitate to let us know.Best regards,The Phu An Hotel Da Nang Team
Great value for the price. Kind and helpful staff. Nice place. Very firm bed. The pool was cool, just the way we like it. A bit noisy from the street (honking), but its Vietnam. Beep, Beep.
Maurice
Stayed 3 nights in Feb 2024
Response from Team Phu An Da Nang Hotel on 15 Mar 2024
Hello Maurice,We are delighted to hear you appreciate our service and amenities! Customer satisfaction is our top priority and we are delighted to know that you had a positive experience staying with us. We always strive to provide the best value to our customers and are committed to maintaining and improving the quality of our services.Our staff are always happy to assist and ensure that you have a relaxing and comfortable stay. Our location is not only beautiful but also convenient for exploring the area's attractions and fun activities.We are delighted that you appreciated the quality of our beds and swimming pool. This is a great motivation for us to maintain and improve our service standards.Please note that street noise can be part of living in Vietnam, but we will do our best to minimize its impact on your comfort.We appreciate your support and recognition and hope to welcome you back in the near future! If you have any further requests or questions, please contact us.Best regards.!
Response from Team Phu An Da Nang Hotel on 15 Mar 2024
Hello PierreWe are delighted to hear you are satisfied with our staff and rooms! Customer satisfaction is our top goal and we are pleased to hear that you had a positive experience during your stay with us.Our staff always do their best to ensure you have a comfortable and memorable stay. At the same time, we always focus on maintaining and improving bedroom quality to ensure that you feel satisfied and comfortable throughout your stay.If you have any further requests or needs, don't hesitate to contact us. We look forward to welcoming you back next time and thank you for sharing your positive review!Best regads.!
10/10 Excellent
kaitlyn
1 Feb 2024
kaitlyn
Stayed 8 nights in Jan 2024
Response from Phu An Da Nang Hotel Team on 22 Mar 2024
Dear KAITLYN,Thank you for sharing your experience at our hotel and glad to know that everything met your satisfaction. It is our honor to serve and bring you a memorable experience in Da Nang.If there is anything we can assist you with in the future or if you have any other special requests, please do not hesitate to contact us. We are always willing to accommodate and bring maximum comfort to you.Once again, we sincerely thank you for choosing our hotel for your trip and hope to welcome you back in the near future.Best regards,Phu An Da Nang Hotel Team
We had a good time here. The staff were friendly. Everything was clean. The location was central. Bar and restaurant appeared to be under construction or out of order due to some other reason. Overall good stay though!
Hannah
Stayed 4 nights in Jan 2024
Response from Phu An Danang Hotel Team on 20 Mar 2024
Dear Hannah,We are happy to know that you had a wonderful time at our location. Staff friendliness and cleanliness are top criteria that we strive to maintain, and receiving positive comments from you on these aspects is truly a great encouragement to us. our entire team.Regarding our central location, we believe it is one of the key benefits that helps our customers have a convenient experience and easily explore their surroundings.We apologize for any inconvenience regarding our bar and restaurant. You are right, we are currently in the process of upgrading to improve and expand our services. Construction is expected to be completed within the next few months, and we look forward to the opportunity to welcome you back to experience this improvement.Once again, thank you for sharing your experience and comments. We look forward to welcoming you back in the near future.Best regards,The Phu An Hotel Da Nang Team
6/10 Okay
Kirk
Travelled with group
27 Dec 2023
Disliked: Cleanliness, room comfort
Did not meet standards
There wasn’t enough towels in the hotel for everyone. The blankets were thin and were not warm enough. The pillows were smelly.
Response from Phu An Danang Hotel Team on 22 Mar 2024
Dear TAKUNO,Thank you for sharing your experience at our hotel and glad to know that everything met your satisfaction. It is our honor to serve and bring you a memorable experience in Da Nang.If there is anything we can assist you with in the future or if you have any other special requests, please do not hesitate to contact us. We are always willing to accommodate and bring maximum comfort to you.Once again, we sincerely thank you for choosing our hotel for your trip and hope to welcome you back in the near future.Best regards,Phu An Da Nang Hotel Team
Response from Phu An Danang Hotel Team on 20 Mar 2024
친애하는 형섭님,호텔에 대한 긍정적인 리뷰를 공유해 주셔서 진심으로 감사드립니다.앞으로도 귀하의 가족이 건강하고 행복하며 번영하기를 바라며 앞으로도 훌륭한 서비스를 경험해 보시고 항상 더욱 흥미롭고 신나는 휴가를 보내시기 바랍니다. Phu An Hotel Da Nang의 전 직원은 진심으로 감사드리며 다시 뵙기를 바랍니다!친애하는,푸안 호텔 다낭 팀
Chào bạn,Chúng tôi rất vui mừng khi biết bạn đã có một trải nghiệm tuyệt vời tại khách sạn Phú An Đà Nẵng. Xin chân thành cảm ơn bạn đã dành thời gian để chia sẻ ý kiến của mình.Chúng tôi rất mừng khi biết rằng bạn đã có nhận xét tích cực về nhân viên của chúng tôi. Đội ngũ nhân viên của chúng tôi luôn nỗ lực hết mình để đảm bảo du khách như bạn có một kỳ nghỉ thoải mái và tràn đầy hạnh phúc.Chúng tôi cũng rất hạnh phúc khi bạn hài lòng với vị trí của khách sạn. Chúng tôi luôn cố gắng chọn lựa những vị trí đẹp và thuận tiện để mang đến trải nghiệm tốt nhất cho khách hàng của mình.Chúng tôi hy vọng được đón tiếp bạn lần nữa trong tương lai gần. Nếu có bất kỳ điều gì chúng tôi có thể giúp đỡ hoặc cải thiện, xin đừng ngần ngại liên hệ với chúng tôi.Chân thành cảm ơn và chúc bạn có những chuyến đi tuyệt vời tiếp theo!Trân trọng,
nhân viên rất tốt và thân thiện, vị trí đẹp và thuận tiện
bao
Stayed 1 night in Oct 2023
Response from Lời cảm ơn on 12 Nov 2023
Chào bạn,Chúng tôi rất vui mừng khi biết bạn đã có một trải nghiệm tuyệt vời tại khách sạn Phú An Đà Nẵng. Xin chân thành cảm ơn bạn đã dành thời gian để chia sẻ ý kiến của mình.Chúng tôi rất mừng khi biết rằng bạn đã có nhận xét tích cực về nhân viên của chúng tôi. Đội ngũ nhân viên của chúng tôi luôn nỗ lực hết mình để đảm bảo du khách như bạn có một kỳ nghỉ thoải mái và tràn đầy hạnh phúc.Chúng tôi cũng rất hạnh phúc khi bạn hài lòng với vị trí của khách sạn. Chúng tôi luôn cố gắng chọn lựa những vị trí đẹp và thuận tiện để mang đến trải nghiệm tốt nhất cho khách hàng của mình.Chúng tôi hy vọng được đón tiếp bạn lần nữa trong tương lai gần. Nếu có bất kỳ điều gì chúng tôi có thể giúp đỡ hoặc cải thiện, xin đừng ngần ngại liên hệ với chúng tôi.Chân thành cảm ơn và chúc bạn có những chuyến đi tuyệt vời tiếp theo!Trân trọng,
khách sạn có View rất tuyệt, nhân viên cực kỳ thân thiện, phòng ốc sạch sẽ với giá cả phù hợp so với khu vực, chúng tôi sẽ quay lại khi có dịp đi Đà Nẵng
My
Response from Lời cảm ơn on 14 Nov 2023
Chào quý khách,Chúng tôi chân thành biết ơn với những lời đánh giá tuyệt vời của quý khách về khách sạn Phú An Đà Nẵng. Đó là niềm vinh hạnh của chúng tôi khi biết rằng bạn đã có một trải nghiệm đáng nhớ tại chỗ lưu trú của chúng tôi.Chúng tôi rất hạnh phúc khi bạn đã thấy thích thú với view tuyệt vời tại khách sạn. Chúng tôi luôn cố gắng để mang lại không gian thoải mái và ấn tượng cho quý khách, và việc bạn đánh giá cao điều này là một nguồn động viên lớn cho đội ngũ của chúng tôi.Đồng thời, chúng tôi rất vui khi biết bạn hài lòng với sự thân thiện và chuyên nghiệp của đội ngũ nhân viên. Chúng tôi cam kết duy trì mức độ phục vụ cao nhất để đảm bảo mọi chuyến đi của quý khách là một trải nghiệm tuyệt vời.Việc bạn nhận xét về sự sạch sẽ của phòng ốc và giá cả phù hợp với khu vực là một điều rất quan trọng đối với chúng tôi. Chúng tôi luôn nỗ lực để duy trì chất lượng dịch vụ và giữ cho giá cả là hợp lý nhất.Rất mong được đón tiếp quý khách một lần nữa khi có dịp quay lại Đà Nẵng. Chúng tôi sẽ tiếp tục cung cấp những trải nghiệm đẳng cấp và không ngừng hoàn thiện để làm hài lòng quý khách.Trân trọng,