6/10 Okay
Sabahudin
Travelled with family
30 May 2024
Disliked: Cleanliness
Beautiful views from the main lobby/restaurant area. Our room (275) had a beautiful view but it was very dirty. Stains on carpet, balcony door hasn’t been cleaned in a long while, the blackout curtain didn't work, our bathroom was very dirty, some questionable stuff smeared on the walls, the tub wasn’t draining properly, the toilet didn’t flush well. Upon check in they failed to inform us that there will be an event going on that and that entire resort will be blocked by secret agents/police. After long time out doing activities we drove to the resort and couldn’t get to our room, finally a nice officer directed us to where to go and told us what was going on. The aquatic center was a long walk and it was dirty especially the outdoor one.
Sabahudin
Stayed 2 nights in May 2024