Exterior

Reviews of Work Den Chiangrai

3 out of 5
Work Den Chiangrai
732 Phaholyothin Rd, Chiang Rai, Chiang Rai

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 51 reviews" "
Rating 8 - Good. 21 out of 51 reviews" "
Rating 6 - Okay. 6 out of 51 reviews" "
Rating 4 - Poor. 0 out of 51 reviews" "
Rating 2 - Terrible. 1 out of 51 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MaungHayManNyee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good quality rooms. Very friendly and helpful staff in central Location in Chiang Rai. They even offer free breakfast.
Stayed 1 night in Jan 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They originally said there was no room availability even though I had a booking. After 10 minutes they gave me a room. Nice room. Quiet. Clean. Ok breakfast. Easy parking.
Stayed 1 night in Jan 2023

8/10 Good

Christy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant. Would’ve liked 2 key cards
Stayed 3 nights in Feb 2020
Response from Por on 18 Feb 2020
Thank you very much for staying with us.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Por on 18 Feb 2020
Thank you very much for staying with us.

10/10 Excellent

Thelma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in great location
Very clean rooms in nicely renovated hotel. Very close to the night bazaar. Staff were excellent and breakfast was great.
Stayed 1 night in Jan 2020
Response from Por on 27 Jan 2020
Thank you very much for your review. We hope to served you more in the future.

6/10 Okay

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place but...
Overall, it was a nice room—somewhat close to the bus terminal and modern. Had a great breakfast buffet. Would have given five stars, but had no wifi for our entire three day/2 night stay. I would suggest contacting the property to make sure this was resolved, as no explanation was given to us during our stay.
Stayed 2 nights in Jan 2020
Response from Por on 22 Jan 2020
Thank you very much for your review.We are apologized about the wifi problem you've met because of the Hailstorm at our head office in Chiangsaen made our system crashed , but now it's been solved. (We are really sorry that our receptionist are not good in English , it's very hard for them to explain what happened.)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaje solo
El desayuno muy bueno, buena zona y gran a encino. Lo único malo es que no había caja de seguridad en la habitación. Dan un lunch en el check out, gran detalle!
Stayed 2 nights in Jan 2020
Response from Por on 22 Jan 2020
Thank you very much for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is recently built! Staff is okay! Located in a quiet street so you won’t be bothered by noise or anything of that sort! There’s a parking lot so taxis and other car can lick you up easily! It takes about 10 minutes to go to the night market and other fun locations. The room is super big and clean! Superb place to stay in chiang rai!
Stayed 4 nights in Dec 2019
Response from Por on 12 Jan 2020
Thank you very much for your review. We are hope to served you again next time.

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at convenient location
Staff spoke minimal english, but was very friendly and nice. Location was good, walking distance to the bus stations, temples, and night markets. The room was spacious and clean. Highly recommend this hotel for stay in Chiang Rai.
Stayed 2 nights in Dec 2019
Response from Por on 12 Jan 2020
Thank you very much for your review. We are hope to served you again next time.

8/10 Good

Said

Liked: Cleanliness, staff & service
The exteriors look better than interiors. Wifi disconnects frequently, tv is small and bad. Bed sheets, towles too old but the staff members are all awesome & very friendly. If they do some revenations it will be a great place.
Stayed 2 nights in Jun 2019
Response from Por on 20 Jun 2019
Thank you very much for your comment. We will bring it to solve the problem.

10/10 Excellent

Lai Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and comfortable
Stayed 1 night in May 2019
Response from Por on 1 Jun 2019
Thank you very much for your review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly renovated. Breakfast was good. Only thing is that you need to login to the WiFi every time after it's been logged out. Other than that everything's good.
Stayed 4 nights in May 2019
Response from Por on 30 May 2019
Thank you very much for your review.

6/10 Okay

Katie

Stayed 2 nights in May 2019
Response from Por on 8 May 2019
Thank you for staying with us.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Hotel
This a newly constructed hotel. Rooms are large and modern. Very quiet. Buffet breakfast was tasty. Staff were friendly and helpful. Most tourist sites are within a 5 - 10 min walk. A 10 min walk from the bus station.
Stayed 3 nights in Apr 2019
Response from Por on 1 May 2019
Thank you very much for staying with us and we hope to serve you again next time in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Por on 2 Mar 2019
Thank you very much for your review.

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3.5 star standard at 1 star price
Really nice new room. All are good only noisy outside. Located in intersection so loud traffic and non- soundproof wall. I changed to no window room which was quiet. Perfect buffet breakfast, friendly staffs.
Stayed 2 nights in Feb 2019
Response from Por on 28 Feb 2019
Thank you very much for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was renovated & value for money. Breakfast which was included has a simple and decent spread. Hotel is very near the Saturday night market and not too far from the night bazaar. There are good restaurants, cafe and laundromat nearby (within a few minutes walk) too.
Stayed 2 nights in Feb 2019
Response from Por on 23 Feb 2019
Thank you very much for your review

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
strong recommand
very nice hotel. even a little bit far from downtown. friendly front desk. i have an issue with internet. the girl help me change password and username again and again in early morning. one minutes walk away from airport bus stop. will be stay here next time.
Stayed 1 night in Feb 2019
Response from Por on 22 Feb 2019
Thank you very much for staying with us. We hope to see you again next time,too.

8/10 Good

Aaron

Liked: Cleanliness, staff & service, room comfort
Great staff and up and coming hotel
The staff was amazing but the hotel is being worked on so it's still under construction a little. Not the best area for walking to but we used grab to get around. The staff really was super helpful.
Stayed 1 night in Feb 2019
Response from Por on 18 Feb 2019
Thank you very much for staying with us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Por on 4 Feb 2019
Thank you very much for your review. We hope to served you more next time.

8/10 Good

Yuet Fun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for value
Newly renovated hotel. I booked a room with a little terrance but found out they gave me a room without windows, so the room was always dark. Since I stayed only 2 nights so it was unacceptably acceptable, just beware during check in.. Room was clean and the beds were comfortable with two pillows for each person. Like the bathroom setting. Staffs were young but very kind. General Thai style breakfast buffet. Very good for value with this price including the service and breakfast.
Stayed 2 nights in Jan 2019
Response from Por on 16 Jan 2019
Thank you very much for staying with us,we're really sorry for any inconvenience. We hope to serve you again and please don't forget to tell us about the room with window.

10/10 Excellent

Nataly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena opcion
La estadia en general muy buena..
Stayed 1 night in Feb 2024

10/10 Excellent

Hong Cheol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2023

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Good but emergency exit blocked and road noise
Nice clean hotel good located. Room very large as well as bathroom. Nice and clean bed and linnen. Breakfast better than expected. Vegetables, rice porridge, chef making eggs. Parking just outside. Unfortunately all rooms available was on street side. The negative was that you must always use elevator. Stairs, which is also emergency exit, were blocked on level 2. You must also use the only card for room to be able to use elevator. So if one want yo leave the one remaining in room will be out of electricity. But overall a ok stay.
Stayed 2 nights in Nov 2022

6/10 Okay

junko

Stayed 2 nights in Nov 2022

10/10 Excellent

Marcos Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O melhor em Chiang Rai
Excelente hotel, bem localizado, tudo muito limpo, cama confortável e uma equipe extremamente atenciosa. Em 30 dias na Tailândia foi o melhor local em que me hospedei.
Stayed 3 nights in Mar 2022

10/10 Excellent

phisit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
รับรองถูกใจ
ที่พักดูภายนอกไม่ค่อยสวยแต่หัองพักเลิศหรูมาก พนักงานให้การบริการดีมากทั้งส่วนต้อนรับและห้องอาหาร ติดนิดเดียวที่บันไดลงห้องอาหารชันมากต้องใช้ความระมัดระวังสูง ที่พักอยู่ใกล้เมืองกับถนนคนเดินวันเสาร์
Stayed 2 nights in Feb 2021
Response from Por on 12 Feb 2021
ขอบพระคุณที่มาใช้บริการกับทางโรงแรมนะคะ ทางโรงแรมต้องขออภัยในความไม่สะดวกที่เกิดขึ้นด้วยค่ะ เนื่องจากเป็นข้อจำกัดของโครงสร้างตึกเดิมซึ่งค่อนข้างแก้ไขยาก ต้องขออภัยอีกครั้งนะคะ และทางเราหวังว่าจะได้ให้การบริการแก่คุณลูกค้าอีกครั้งในโอกาสต่อไปค่ะ

10/10 Excellent

Morakot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Por on 25 Jan 2021
Thank you very much for your review

10/10 Excellent

Apisit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
เที่ยวสบายๆ
ห้องพักกว้างมากๆ แอร์เย็นดี ห้องน้ำดีใกล้แหล่งท่องเที่ยว
Stayed 2 nights in Nov 2020
Response from Por on 27 Nov 2020
ขอบพระคุณที่มาใช้บริการกับทางโรงแรมนะคะ

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ใกล้ตัวเมือง ใกล้ถนน เดินทางสะดวกสบาย หาของกินไม่ยาก
Stayed 1 night in Oct 2020
Response from Por on 27 Nov 2020
ขอบพระคุณที่มาใช้บริการกับทางโรงแรมนะคะ

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!!!
Hotel bem localizado! Atendimento otimo, tudo limpo e muito confortavel. Ao fim da nossa estadia recebemos um mimo. Adoramos e recomendamos (:
Stayed 1 night in Mar 2020
Response from Por on 16 Mar 2020
Thank you very much for your review. We are glad to know that you are happy to stay with us.

8/10 Good

Mireia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Estancia en Chaing Rai
Hotel a nos 10 minitos del centro... las habitaciones bien, limpias, amplias y comodas.
Stayed 1 night in Feb 2020
Response from Por on 19 Feb 2020
Thank you very much for staying with us.

6/10 Okay

Margret

Travelled with group
Stayed 1 night in Feb 2020
Response from Por on 19 Feb 2020
Thank you very much for staying with us.

8/10 Good

Stéphane, Alma

Liked: Cleanliness, amenities, property conditions & facilities
Superbe hôtel. Propre et confortable a bon prix. Le seul inconvénient le personnel ne comprend pas l'anglais.
Stayed 1 night in Nov 2019
Response from Por on 12 Jan 2020
Thank you very much for your review. We are hope to served you again next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Por on 15 Aug 2019
Thank you very much for staying with us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
到清萊必住自選
服務一流, 有窩心小禮物。房間也很舒適。但地點比較遠離旺點, 要行十分鐘。
Stayed 2 nights in Jul 2019
Response from Por on 6 Aug 2019
Thank you very much for your review.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione ottima. personale al check-in cortese ed efficente. Prezzo ottimo. Camera spaziosa e molto pulita. L'unica nota negativa: la colazione, non c'era roba dolce, solo marmellata e pane tostato.
Stayed 3 nights in Jun 2019
Response from Por on 1 Jul 2019
Thank you very much for your comment. We will discuss with our team to add dessert menu of we could.

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The AC is not cool enough, super warm and the water drops from the AC all night. It’s new hotel but need to improve a lot and not acceptable
Stayed 3 nights in May 2019
Response from Por on 10 Jun 2019
Thank you for your comment, we will improve it.

10/10 Excellent

SOMWANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Por on 10 Jun 2019
Thank you very much for staying with us.

8/10 Good

Natpi, ชลบุรี

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ที่พักติดถนนใหญ่ มีที่จอดรถเยอะ สะดวกมากสำหรับคนมีรถยนต์ส่วนตัว. ใกล้ห้าแยกพ่อขุน ห้องพักแบ่งเป็นสองโซน. โซนด้านในห้องพักเงียบสงบ ห้องน้ำกว้าง. ส่วนอีกโซนจะติดถนนใหญ่ . ห้องไม่เก็บเสียงจะได้ยินเสียงรถดังพอสมควรช่วงดึกๆ. . ห้องน้ำโซน shower อาจจะเล็กไปสำหรับคนตัวใหญ่คะ. สิ่งอำนวยความสะดวกในห้องพักค่อนข้างครบครัน ยกเว้นตู้เซฟ. โดยรวมถือว่าดีเหมาะสมกับราคาคะ
Stayed 5 nights in May 2019
Response from Por on 10 Jun 2019
ขอบพระคุณที่มาใช้บริการกับทางโรงแรมนะคะ

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019
Response from Por on 6 May 2019
Thank you for staying with us.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
ชอบสถานที่เงียบๆดีพนักงานบริการดีแต่พนักงานน้อยไป คิดว่าถ้าไปเชียงรายคงพักที่นั่นอีก
Stayed 1 night in Apr 2019
Response from Por on 6 May 2019
ขอบพระคุณที่มาใช้บริการกับทางโรงแรมค่ะ เนื่องจากเราอยู่ในระหว่างการปรับโครงสร้างต้องขออภัยเรื่องจำนวนพนักงานที่น้อยไปด้วยนะคะ

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Por on 4 Apr 2019
Thank you very much for your review.

8/10 Good

Sun Fung

Liked: Cleanliness, staff & service, room comfort
平、乾淨,服務員服務態度好,整體滿意
Stayed 2 nights in Feb 2019
Response from Por on 4 Mar 2019
Thank you very much for your review.

8/10 Good

Sun Fung

Liked: Cleanliness, staff & service, room comfort
平、靚、正
Stayed 1 night in Feb 2019
Response from Por on 27 Feb 2019
Thank you very much for your review

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
ห้องพักสะอาด มีกาต้มน้ำร้อน มีตู้เย็นขนาดเล็กให้ มีของใช้ในห้องน้ำให้ครบครัน ติดถนนใหญ่ ใกล้อนุเสาวรีย์พ่อขุนเม็งราย
Stayed 5 nights in Feb 2019
Response from Por on 27 Feb 2019
ขอบพระคุณที่มาใช้บริการกับทางโรงแรมนะคะ

6/10 Okay

Verified traveller

Travelled with family and small children
エアコン騒音すごく安眠妨害
Stayed 1 night in Jan 2019
Response from Por on 4 Apr 2019
Thank you very much for your review. We are apologize for an inconvenience.

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from POR on 26 Jan 2019
THANK YOU VERY MUCH FOR YOUR REVIEW

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite staffs and new hotel
New hotel under renovation, room is very big and staffs are very polite and helpful, about 15-20minutes easy work to bus station 1.
Stayed 1 night in Jan 2019
Response from Por on 23 Jan 2019
Thank you very much for your review and we hope to serve you once again next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Por on 31 Dec 2018
THANK YOU VERY MUCH