Lobby sitting area

Reviews of Sabai Sabai Chiang Mai

4 out of 5
Sabai Sabai Chiang Mai
26 Soi Plub Plueng, Huaykaew Road, Tambon Chang Phueak, Chiang Mai

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 28 reviews" "
Rating 8 - Good. 12 out of 28 reviews" "
Rating 6 - Okay. 2 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suphawadee, Meadow Springs

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked two rooms here for five adults and a toddler. The hotel is very vintage and stunning to look at. The staff were very friendly and the rooms were clean and comfortable. The pool is cool considering how hot it can be in Thailand and we used that everyday. The hotel is in a quiet street but still walking distance to the Maya Mall and restaurants so you have the best of both worlds. Stayed for four days and will stay again next time 😊
Stayed 3 nights in Apr 2024
Response from Nid on 25 Apr 2024
Dear Khun Suphawadee, It was a pleasure to learn that you enjoyed your stay with us, thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Kindest regards, Yongyan MankhamsriOperation Manager

10/10 Excellent

millie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived at 8 am and they let us into our room at 9am ! No extra charge! The hotel was spectacular! Clean and friendly!
Stayed 3 nights in Mar 2024
Response from Yongyan on 21 Mar 2024
Dear Millie,Thank you so much for choosing to stay with us. We truly appreciate your patronage and are delighted to hear that you enjoyed your time at Sabai Sabai Chiang Mai.We eagerly anticipate the opportunity to welcome you back in the near future. Please don't hesitate to reach out if there's anything we can assist you with in the meantime.Warm regards,

10/10 Excellent

ROB, Stratford upon Avon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property so nicely furnished. Felt like a top end hotel. Devastating for this hotel, and the Chiangmai Mai area, to be suffering such a drop in tourism. This hotel deserves a full recovery in tourism and a lot more. We enjoyed our 5 days so much we extended another 3. Because of the post pandemic period, the hotel was not readily offering dining - only by request.
Stayed 6 nights in Apr 2022
Response from Nerisa on 2 Aug 2022
Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! It was a great pleasure to learn that you enjoyed your time at Sabai Sabai Chiang Mai. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Sabai Sabai Chiang Mai Hotel team

10/10 Excellent

CHI YUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice locAtion , good facilities, good location, easy to access , friendly staffs
Stayed 3 nights in Feb 2020
Response from Judy on 10 Mar 2020
Dear Chi Yung, Thank you very much for your stay and valued feedback. We are appreciated!!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Judy on 19 Jan 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

chalermsak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Sabai Sabai Chiang Mai Team on 29 Dec 2019
Dear Khun Chalermsak, Thank you very much for your feedback. we are very appreciated!! We are looking forward to welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cute, pretty hotel but needs better breakfast
Wonderful, cute hotel. It was a very pleasant stay. The room included a gorgeous balcony and the staff were all so attentive. The only drawback was the breakfast was quite limited - needed more veggie/vegan options. Also no other food/snack options.
Stayed 3 nights in Aug 2019
Response from Sabai Sabai Chiang Mai Team on 30 Aug 2019
Dear Valued Guest, Thank you very much for your review we are apreciated it and your feedback is very value for our improvement.

10/10 Excellent

Di

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautifully appointed, very well maintained and spotlessly clean. The staff are very helpful, pleasant and friendly. The ONLY suggestion I have is to perhaps vary the breakfast on offer from day to day. We stayed 5 days and 5 breakfasts that were mostly the same was a bit repetative. The quality of food was excellent though. We would definitely return. Thank you for a wonderful time 🙏
Stayed 5 nights in Jun 2019
Response from Sabai Sabai Chiang Mai Team on 30 Aug 2019
Dear Valued Guest, Thank you for your review. We are very apreciated it and you feedback is very value for our improvement. We hope to welcome you back here again.

8/10 Good

John, San Jose, California, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet location. Friendly and helpful staff. Very clean and well decorated. Beds were a bit too stiff and wifi spotty at best but overall very good experience.
Stayed 3 nights in Nov 2018
Response from Sabai Sabai Chiang Mai on 26 Dec 2018
Thank you very much for your kind review. We hope to welcome you to Sabai Sabai Chiang Mai soon.

8/10 Good

Erica

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The environment was great. But the bed wasn’t that clean, I was bitten by lice during the night.
Stayed 3 nights in Jan 2018
Response from Sirinan on 7 Feb 2018
Dear Guest, We do apologize for uncomfortable stay.We will improve a cleanness of our hotel.Thank you for your comment.

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing holiday.
The Sabai Sabai was beautifully furnished , comfortable and convenient .The staff were friendly and helpful . There were a few idiosyncrasies with service which overall all added to the charm. There was no information in our room either written or on the TV. Most of the channels were in Thai and a couple in French before we found the BBC in English. According to the signs the swimming pool was on the second floor but when we went there we found that it was actually separate from the hotel building on top of the carpark with no connection from the hotel building. To get to the pool we had to return to the ground floor , walk across the car park and go up two lots of steps to get to the second level again. However we really enjoyed our stay with our son and daughter in law staying there too. We were close to the Niman area with plenty of cafes of various types and fashion shops as well as being reasonably close to the large Maya Mall. Many of the cafes and attractions were within easy walking distance. We began our stay in the old city part of Chang Mai so the location of the Sabai Sabai complemented this very well being in the more modern part. We had an amazing holiday.
Stayed 4 nights in Dec 2017
Response from Tawinan on 10 Jan 2018
Dear Value Guest Thank you for your review we are apreciated it and will use you use your feedback for future improvement Hotel management team

6/10 Okay

Richard

Liked: Cleanliness, staff & service, room comfort
Good and bad
The hotel looks beautiful and the staff are very friendly and helpful. Little things are lacking though e.g. the clocks aren't set, the AC clock needs setting before it works, no possibility of any extra time for a late checkout etc. Very quick to charge for a broken cup (fair enough, I suppose.) Good and bad. Overall, well worth the price.
Stayed 3 nights in Dec 2017
Response from Tawinan on 10 Jan 2018
Dear Value Guest Thank you for your review we will use you use your feedback for future improvement Hotel management team

6/10 Okay

ALESSANDRA

Liked: Staff & service
Disliked: Room comfort
Great service, uncomfortable beds, smelly room
This hotel has the potential to be great and it felt short of expectations. The staff is probably the nicest hotel staff that I have encountered, they really try to help you with any questions and excursions you may want to take. The beds were extremely uncomfortable and our first room on the 3rd floor smelled terrible. The staff explained they have a problem with plumbing on the 3rd floor and changed us to the 4th floor. The breakfast options are limited and there is no room service. The location is ok as the hotel is located down an alleyway. Taxis have difficulty finding it. However, you can still walk to Ninmam Road, which is 15/20 minutes away and there is a shopping center nearby where you can buy food to keep in the room.
Stayed 5 nights in Sep 2017
Response from Sabai Sabai Chiang Mai Hotel Team on 30 Mar 2021
Dear Valued Guest, Thank you for your review. We are very apreciated it and you feedback is very value for our improvement. We hope to welcome you back here again.

10/10 Excellent

LORETTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice,very clean,and staff very friendly
Stayed 2 nights in Sep 2017
Response from Sabai Sabai Chiang Mai Hotel Team on 30 Mar 2021
Dear Valued Guest, Thank you for your review. We are very apreciated it and you feedback is very value for our improvement. We hope to welcome you back here again.

8/10 Good

Christopher

Stayed 2 nights in Jan 2024

8/10 Good

Lena

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, but rooms not soundproof
We stayed at Sabai Sabai for a week and overall we enjoyed our stay. We liked the location because it is not in the busy city center but close to cool area Nimman. The hotel is nice and the rooms are clean. Also there is a nice gym and a beautiful pool (however only three sun beds). Unfortunetly in the room we could hear our neighbours quite loud as well as music in the hallways in the morning. Overall I can recommend the hotel, good price for value Ratio - if you are not too sensitive to noise.
Stayed 6 nights in Nov 2022
Response from Yongyan on 14 Nov 2022
Dear Lena, Thank you for choosing our hotel, and for taking the time to write a review! It was a great pleasure to learn from your comment, we try very hard to improve the issue, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Best regards,Management Team,

10/10 Excellent

Rattana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

PRAPATSORN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Judy on 10 Mar 2020
Dear Khun Prapatsorn, Thank you very much for your stay and valued feedback. We are appreciated!!!!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
สะอาด เงียบ สวย ต้นไม้เยอะดี ชอบ ธรรมชาติ มีโอกาสจะไปพักใหม่คะ
Stayed 4 nights in Jan 2020
Response from Siraphatsorn K. on 2 Feb 2020
Thank you very much for your feedback.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
性價比很高
性價比很高,房間很大,有露台,沖涼房大
Stayed 2 nights in Jan 2019
Response from Sabai Sabai Chiang Mai Hotel Team on 30 Mar 2021
Dear Valued Guest, Thank you for your review. We are very apreciated it and you feedback is very value for our improvement. We hope to welcome you back here again.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
服務品質有待改善
房間很大很乾淨,但隔音不好且服務人員素質參差不齊,部分人員英文溝通有問題。我們入住和退房時都遇到問題,入住時出示Hotels.com 的訂房資料和Fb私訓確認訊息,服務人員告知他們誤會,兩間房只訂到一間,然後給的wifi密碼無法連結,再度反應後才可使用。12:00前須退房,11:45的飯店卻發現房卡已鎖,反應並重新設定後仍無法進入,在房務人員幫忙下才得以進入房間取行李。服務人員的教育訓練和對系統的熟悉度有待改善。
Response from sirinan on 24 Apr 2018
We are sorry you were unhappy , we will work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐很差
早餐很差 其他都还可以
Stayed 2 nights in Dec 2017
Response from Tawinan on 10 Jan 2018
Dear Value Guest Thank you for your review we are apreciated it and will use you use your feedback for future improvement Hotel management team

8/10 Good

Chi Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent will stay again
Stayed 3 nights in Dec 2017
Response from Tawinan on 10 Jan 2018
Dear Value Guest Thank you for your review we are apreciated it and will use you use your feedback for future improvement Hotel management team

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super crusty I nowiutki luksusowy hotel Suuuuper
Stayed 4 nights in Nov 2017
Dear M/M. Marek, Greeting from Sabai Sabai Chiang Mai. Bardzo doceniliśmy osobiste uwagi dla naszych pracowników i usług, które poświęciliście nam cenny czas na pisanie. Jesteśmy zaszczyceni, że możemy dzielić się naszym zespołem na waszych wspaniałych pochwałach, aby utrzymać naszą dobrą pracę, a także aby uzyskać poprawę w zakresie, w jakim naszym celem jest osiągnięcie jak największej satysfakcji gości. Szczerze mówiąc, jesteśmy wdzięczni, że mogliśmy sprawić, abyście i wasze rodziny poczuły się jak "Sabai Sabai Chiang Mai" to wasz drugi dom i na pewno zawsze będziemy to robić. Mamy nadzieję, że wszyscy nasi pracownicy w Sabai Sabai Chiang Ma, będą mieli okazję przywitać się ponownie już wkrótce. Dziękuję jeszcze raz z najgorętszymi pozdrowieniami, We very much appreciated the personal remarks for our staff and services that you have spent your valuable time writing to us. We are honour to share amongst our team on your marvellous commendations in order to keep up our good work and also to get improvement on the point that our goal is to reach the guest most satisfaction. It is honestly grateful that we could make you and your families felt like ‘Sabai Sabai Chiang Mai’ is your second home and we will definitely always do. We really hope that all of our staff at Sabai Sabai Chiang Ma, will have opportunity to welcome you again very soon. Thank you again with warmest regards, Orathai Thong-ngam

10/10 Excellent

chi kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒服及歐陸特色
富有歐陸特色,設備整全,房間很整潔
Stayed 1 night in Nov 2017
Dear Chi Kong, 我們非常感謝您對我們酒店和服務的個人關注,並致力於為您提供寶貴的時間來撰寫。 我們很榮幸能夠與您分享我們的團隊的好評,以保持我們的良好工作,並在實現客戶最大滿意度的目標範圍內取得進步。 老實說,我們很感激,我們可以讓你和你的家人感覺像“薩拜薩拜清邁”是你的第二故鄉,我們一定會永遠做到這一點。 我們希望我們薩拜薩拜·蔣介的所有員工都有機會很快再次問候。 熱烈的問候再次感謝你, We have greatly appreciated the personal attention to our hotel and services that you have devoted to us valuable time to write. We are honored that we can share our team with your great praise to keep our good work and to achieve improvement in the scope in which our goal is to achieve the greatest satisfaction of guests. Honestly, we are grateful that we could make you and your family feel like "Sabai Sabai Chiang Mai" is your second home and we will definitely always do it. We hope that all of our employees at Sabai Sabai Chiang Ma will have the opportunity to greet again soon. Thank you again with the warm regards, Orathai Thong-ngam

8/10 Good

yuk chuen

Liked: Staff & service, property conditions & facilities
整體滿意,職員樂意幫忙,但位置較偏,要出路口先有車搭。
Stayed 7 nights in Oct 2017
Dear Yuk Chuen, 我們非常感謝您對我們的員工和服務的個人關注,並致力於為我們寫下寶貴的時間。 我們很榮幸能夠與您分享我們的團隊的好評,以保持我們的良好工作,並在實現客戶最大滿意度的目標範圍內取得進步。 老實說,我們很感激,我們可以讓你和你的家人感覺像“薩拜薩拜清邁”是你的第二故鄉,我們一定會永遠做到這一點。 我們希望我們薩拜薩拜·蔣介的所有員工都有機會很快再次問候。 最熱烈的問候再次感謝你, We have greatly appreciated the personal attention to our employees and services that you have devoted to us valuable time to write. We are honored that we can share our team with your great praise to keep our good work and to achieve improvement in the scope in which our goal is to achieve the greatest satisfaction of guests. Honestly, we are grateful that we could make you and your family feel like "Sabai Sabai Chiang Mai" is your second home and we will definitely always do it. We hope that all of our employees at Sabai Sabai Chiang Ma will have the opportunity to greet again soon. Thank you again with warm regards, Orathai Thong-ngam

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice and friendly staff
Nice hotel. Bed to hard and pillows also. But the staff is so friendley. The man behind the counter with the glasses is the nicest man. Really friendly and wonderful. I dont know your name but thank you for your kindness.
Stayed 1 night in Aug 2017
Response from Sabai Sabai Chiang Mai Hotel Team on 30 Mar 2021
Dear Valued Guest, Thank you for your review. We are very apreciated it and you feedback is very value for our improvement. We hope to welcome you back here again.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice hotel
The staff js really nice. They are so friendly. The man with the glasses behind the desk was utterly nice, he was so respectfull and friendly. Truely wonderfull. The hotel itself look pretty, some parts are old but thats the charm about it. The beds are really hard and for me uncomfortable also the pillows are to hard. The swimmingpool is really nice. Overall nice hotel and a little bit far from the old city but close to maya mall and good restaurants.
Stayed 3 nights in Aug 2017
Response from Sabai Sabai Chiang Mai Hotel Team on 30 Mar 2021
Dear Valued Guest, Thank you for your review. We are very apreciated it and you feedback is very value for our improvement. We hope to welcome you back here again.