Breakfast and brunch served, international cuisine

Reviews of Elliebum Boutique Hotel

3.5 out of 5
Elliebum Boutique Hotel
114/3-5 Rachamankha Rd., Sri Phum, Chiang Mai, Chiang Mai

Reviews

9.6

Exceptional

Rating 10 - Excellent. 37 out of 45 reviews" "
Rating 8 - Good. 7 out of 45 reviews" "
Rating 6 - Okay. 1 out of 45 reviews" "
Rating 4 - Poor. 0 out of 45 reviews" "
Rating 2 - Terrible. 0 out of 45 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredibly beautiful and welcoming hotel. We were treated like family and the staff were responsive and very friendly. The rooms were clean and well-appointed. I’d stay here again and again.
Stayed 2 nights in Feb 2024
Response from Elliebum on 10 Feb 2024
Dear guest, Thank you for your review. It means so much to us. We will keep up with our good service and try to improve the areas where they are not quite satisfactory yet. We hope to have a chance to welcome you again. Best regards, Elliebum

10/10 Excellent

Duy Hoang

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff are so lovely! The young man working the front desk was super helpful during our whole stay and so kind. They prepared a cute snack with drink upon our arrival too! Conveniently close the all the cute shops and lots of restaurants and coffee spots. Would love to stay there again in the future if we can!
Stayed 3 nights in Aug 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, great hotel!
Very friendly and helpful staff at this great value hotel in central Chiang Mai. Nice room with comfortable bed, shower and bathtub in the bathroom. Also great breakfast menu, coffee drinks and smoothies. Nice lobby to hang out in.
Stayed 2 nights in May 2023
Response from Elliebum on 5 Jul 2023
Dear guest, Thank you for your review. It means so much to us. We will keep up with our good service and try to improve the areas where they are not quite satisfactory yet. We hope to have a chance to welcome you again. Best regards,Elliebum

10/10 Excellent

Sven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely pleasant and helpful. Great breakfast. Room, lobby and front of hotel were beautiful.
Response from Elliebum on 11 Jan 2023
Thank you for staying at Elliebum and we look forward to welcoming you again. Best regards,

10/10 Excellent

Kaewan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

8/10 Good

Marcos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, but no elevator to 3rd floor, not easy for older people
Stayed 3 nights in Jun 2022
Response from Gade on 25 Jun 2022
Thank you for staying with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique property in the old city . Upgraded to a room With bath tub. Breakfast I had the pancake with assorted fruits was excellent. Love the Lobby and breakfast outdoor cafe chill chill Small garden environment
Stayed 1 night in Dec 2020

10/10 Excellent

Shanti, Canada

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elliebum and Gabe were AMAZING! So accommodating and kind. Great recommendations for places to go, see and times to allow for travel (including to the airport and locations). Food was wonderful and staff were kind, pleasant and super helpful. We would def stay here again. Key note: BOOK the deluxe room, it includes 4 pieces of laundry per day and free shuttle with the airport. This Boutique hotel is in a key location to EVERTHING in the old city and short distance drive to outside the old city walls.
Stayed 2 nights in Feb 2020
Response from Gade on 27 Feb 2020
Dear Shanti, Thank you very much for staying here and we look forward to welcoming you again. Best regards,

10/10 Excellent

Venkatesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean nice place to stay in Chiang Mai
Our stay at this hotel was really very nice. Very friendly and helpful staff. Amazing breakfast and the rooms are kept very clean. There is no road noise whatsoever. The owner was very helloing providing directions and very good tips on local places to visit. We really enjoyed our stay at this hotel and would not hesitate to stay the next time we visit Chiang Mai.
Stayed 4 nights in Feb 2020
Response from Gade on 27 Feb 2020
Dear Venkatesh, Thank you for staying at Elliebum and we look forward to welcoming you again. Best regards,

8/10 Good

Michelle, Toronto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Elliebum hotel for five nights, based on the reviews on Trip Advisor. The hotel is on a quiet street in the Old Town and is within walking distance for some of the main attractions in Chiang Mai. There are other hotels, restaurants, shops and places for massage on the same street. The hotel is located on a quiet side street. At night, there is not much activity on the street so need to be careful when walking around. Hotel is within walking distance to some of the main attractions such as the Wat Chedi Luang and the Saturday market. There is no elevator. We knew this based on the reviews, however we underestimated the effort to haul three suitcases up and down three flights of stairs. However, staff did provide some assistance. Walls are thin. We could hear the guests in the next room talking and watching tv at midnight. Rooms are clean and the water pressure and temperature of the rainfall shower were good. Two bottles of water are provided daily . Complementary laundry service for a *few* items daily, provided with our room reservation. Helpful front desk staff who always greeted me when I came back to the hotel at night. Very helpful in providing directions and assistance with transportation. Delicious Western and Thai options are available for breakfast. There were a few days when the to-go breakfast was late even though it was ordered the night before. Overall we had a pleasant stay there and it is a good choice for staying in Chiang Mai.
Stayed 3 nights in Dec 2019
Response from Elliebum on 31 Jan 2020
Dear Michelle, Thank you for staying here and we look forward to staying here again. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homey boutique hotel, with nice decoration. The staff is helpfully. Nice place to stay. The breakfast is order by request.
Stayed 1 night in Dec 2019
Response from Gade on 9 Jan 2020
Thank you very much for staying here and we look forward to welcoming you again.

10/10 Excellent

SE, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. It's in Old Town and very convenient for sightseeing. The hotel helped arrange tours. The place was beautiful too. But my favorite thing was the towels were folded like an elephant when I arrived!
Stayed 3 nights in Nov 2019
Response from Elliebum on 25 Nov 2019
Dear guest, Thank you very much for staying here and we look forward to welcoming you again. Best regards, Elliebum

10/10 Excellent

Venetia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel in great location
Great hotel. The staff is amazing. Great location. Would stay again and recommend to anyone!!
Stayed 3 nights in Nov 2019
Response from Elliebum on 25 Nov 2019
Dear guest, Thank you very much for staying here and we look forward to welcoming you again. Best regards, Elliebum

8/10 Good

Victoria

Stayed 3 nights in Nov 2019
Response from Elliebum on 25 Nov 2019
Dear guest, Thank you very much for staying here and we look forward to welcoming you again. Best regards, Elliebum

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel condition is excellent and value for money. The location is good and close to everything. The staff over there were very helpful and keen to help you to their best. I will recommend others to have a try when your next destination is Chiang Mai.
Stayed 3 nights in Aug 2019
Response from Gade on 2 Sep 2019
Dear guest, Thank you very much for staying at Elliebum and the review. Best regards, Elliebum

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a great find in Chiang Mai! The hotel is adorable as well as the rooms, the staff is great, and the breakfast is good. The rooms are small, but they are perfect for 2 people and the location is great. I will stay here if I come back to Chiang Mai.
Stayed 3 nights in Apr 2019
Response from Gade on 22 Apr 2019
Dear guest, Thank you very much for staying here and a good review. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel with very friendly and helpful staff.
Stayed 2 nights in Mar 2019
Response from Gade on 18 Mar 2019
Thank you very much.

8/10 Good

Annika

Liked: Staff & service, room comfort
Nice place. Friendly and helpful staff, good location, nice breakfast.
Stayed 3 nights in Mar 2019
Response from Gade on 13 Mar 2019
Thank you for staying at Elliebum and we look forward to welcoming you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property, great location, lovely room
Great host, friendly staff & ideal location in the old city walls. Lots of places to eat & very good value too. Rooms nicely decorated & good size. Does not have a lift as it is only a small boutique hotel however staff kindly helped bring large suitcases up when needed. Breakfast was order night before and made fresh & tasty in the morning.
Stayed 6 nights in Jan 2019
Response from Gade on 28 Jan 2019
Thank you very much for staying at Elliebum.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Gade on 28 Jan 2019
Thank you very much !

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all around.
Stayed 4 nights in Jan 2019
Response from Gade on 26 Jan 2019
Thank you very much !

10/10 Excellent

Y, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, English speaking genuine kind staffs, clean and big enough room with bathtub.
Stayed 3 nights in Dec 2018
Response from Gade on 27 Dec 2018
Dear guest, Thank you very much for staying at Elliebum and we are so pleased that you enjoyed your stay here. Best regards, Gade

10/10 Excellent

Jesse, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our short stay at the Elliebum Boutique Hotel was nothing short of stellar. The facilities were clean and the staff was a complete joy from check-in to checkout. We jam-packed our time with multiple ventures in and around Chiang Mai, and the staff was excellent and accommodating to our needs. Though we had a small glitch during our stay, the hotel staff and manager went above and beyond at remedying the situation to ensure our comfort. I would definitely stay here again and would recommend this cute cozy hotel to those visiting Chiang Mai! Thank you Elliebum staff!
Stayed 2 nights in Nov 2018
Response from Gade on 4 Dec 2018
Dear Jesse, Thank you very much for staying with us and your kind review. We wish to welcome you again in the future. Best regards, Gade

10/10 Excellent

Verified traveller

The free breakfast was so delicious! The rooms are clean and very beautiful! The bathroom is a bit small, but we would definitely stay here again! Perfect location for a bit of peace and quiet inside the Old City in Chiang Mai.
Stayed 1 night in Nov 2018
Response from Gade on 4 Dec 2018
Dear guest, Thank you very much for staying at Elliebum and your nice review. We look forward to welcoming you again already ! Best regards, Gade

10/10 Excellent

Kate, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the best experience staying at Elliebum! From the kind and very helpful staff, to the central location in the old town, to the delicious breakfast and the amazing room... We would definitely recommend it! We also want to thank the owner, Gade, for her suggestions and willingness to help with a left behind set of headphones. She went the extra mile to send it to us in Phuket and we are very appreciative!
Stayed 3 nights in Oct 2018
Response from Gade on 22 Nov 2018
Dear Kate, Thank you very much for your review and we are pleased that we made your honeymoon memorable. Best regards, Gade

10/10 Excellent

Yesil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Elliebum on 11 Jan 2023
Thank you for staying at Elliebum and we look forward to welcoming you again. Best regards,

10/10 Excellent

YoungWoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the elegant boutue hotel at the good location
One of the best boutique hotels which I have ever stayed. A very good location which can access to lots of attractions but very quiet as well. Its design is very traditional and elegant. A good shower booth and bathtub. Hotel staff's kind and warm-hearted service. I dare to say that all the guests be satisfied with this hotel if they want to enjoy comfortable and private holidays.
Stayed 2 nights in Apr 2022
Response from Team Elliebum on 28 Apr 2022
Thank you very much and we look forward to welcoming you again.

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zu empfehlen
Preis leistung stimmt total. Sehr nette leute
Stayed 1 night in Apr 2022
Response from Gade on 19 Apr 2022
Thank you very much. Best regards, Elliebum team

10/10 Excellent

Yuantso

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒的入住經驗,這是我在清邁最喜歡的飯店,服務簡直101分,真的會捨不得離開,一種像家的溫度。
Stayed 3 nights in Oct 2020

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espetacular
Espetacular, funcionários ótimos, se sente acolhido!!! Recomendo!!!
Stayed 3 nights in Feb 2020

10/10 Excellent

SHI YUEN JOSEPH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Gade on 15 Feb 2020
Thank you very much for staying here and we look forward to welcoming you again.

10/10 Excellent

SHI YUEN JOSEPH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Gade on 11 Feb 2020
THANK YOU VERY MUCH and we look forward to welcoming you again.

10/10 Excellent

PY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好,職員非常熱情
前台職員非常熱情,cafe 職員又送上welcome drink 和甜点,整體來說是非常好,而這裡是要行樓梯上房,所以要注意。
Stayed 1 night in Jan 2020
Response from Elliebum on 31 Jan 2020
Dear guest, Thank you for staying here. We look forward to welcoming you again. Best regards,

10/10 Excellent

さんちゃん, 高知県

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんは、親切です。 部屋は清潔でした。 前の晩に翌朝の朝食メニューを選び、翌朝はチケットを渡すと選んだ朝食が用意されます。 美味しくて、ボリュームもありました。 おすすめのホテルです。
Stayed 5 nights in Dec 2019
Response from Elliebum on 31 Jan 2020
Dear guest, Thank you for staying here and we look forward to welcomming you again. Best regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
올드타운에 위치한 가성비 호텔
주인분이 영어 잘 하시고 친절하게 설명해주신다. 그러나 창문을 열 수 없는 점, 방도 좁고 화장실도 좁은데 화장실 문이 나무문이라 방음이 안 되는 점.. 엘리베이터가 없어서 계단으로 들고내려가야 함. 선데이마켓 열릴 때만 위치가 좋음.
Stayed 2 nights in Jul 2019
Response from Gade on 2 Aug 2019
Thank you for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地も便利、朝ごはんも種類が選べてよかった。
Stayed 4 nights in Mar 2019
Response from Gade on 1 May 2019
Dear guest, Thank you very much for staying here. We look forward to welcoming you again. Best regards, Elliebum

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
非常滿意員工的服務,有些特別要求他們都能盡量滿足,例如要搭早班機,他們在早上四點已經為我準備好早餐給我們打包拿走。
Stayed 6 nights in Mar 2019
Response from Gade on 26 Mar 2019
Dear Simon, Thank you very much. We look forward to welcoming you again. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Gade on 4 Apr 2019
Thank you very much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
在古城接近中心的位置,很方便,周边小路很安静,酒店及周边建筑多是殖民风格,保养的不错。前台会说汉语,服务很热情
Stayed 2 nights in Feb 2019
Response from Gade on 22 Feb 2019
Thank you very much and we look forward to welcoming you again.

8/10 Good

EUNYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities
좋았어요!
위치 좋고 아침에 로비가 열려 있어서 새소리에 잠깨어 좋았는데 엘레베이터가 없어요. 그거 빼곤 만족이었습니다|!
Stayed 1 night in Jan 2019
Response from Gade on 26 Jan 2019
Thank you very much !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Gade on 9 Jan 2019
Thank you very much for staying at Elliebum. We look forward to welcoming you again in the future. Best regards, Gade