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Reviews of Grace Chapinero

3 out of 5
Grace Chapinero
Carrera 9 a # 61-13, Bogotá, Bogotá

Reviews

9.4

Exceptional

Rating 10 - Excellent. 22 out of 29 reviews" "
Rating 8 - Good. 5 out of 29 reviews" "
Rating 6 - Okay. 1 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jason R.

Stayed 1 night in May 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a comfortable room. Very happy.
Stayed 1 night in Apr 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Like its central recomend it
Stayed 2 nights in Jan 2024
Response from Edwin on 5 Mar 2024
Dear Edwin, thank you for your comment this encourages us to continue working every day to provide an excellent experience to our guests, we hope to have the fortune to host it again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Fix the key cards, though.
Great place to stay, in general. Clean, friendly staff, solid breakfast. Unfortunately, the room keys are cards that have the hotel name AND room number on them. So if your card is stolen, the thief knows exactly where to use the card. I’ve never in my life seen this. It’s a very unnecessary security risk.
Stayed 5 nights in Jan 2024
Response from Anonymous on 5 Mar 2024
Dear, Thank you for your comments, they help us to improve every day, we apologize for the inconvenience and are working on this to provide a better service.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for a solo traveller
Very comfortable and spacious room. Perfect breakfast to start the day (pastries, fruit, cereal, eggs made to your liking). Great location. Good security. I would definitely stay again!
Stayed 5 nights in Dec 2023

10/10 Excellent

Huanli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are kind and nice, room is big , a lot of storage , there're all items in kitchenette, breakfast are good. i could hear people talking next room, otherwise for the price it's recommended.
Stayed 2 nights in Dec 2023

10/10 Excellent

JERALD

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Nice location. Clean. Breakfast. I will stay again.
Response from Sandeep on 5 Mar 2024
Dear Sandeep, thank you for your comment this encourages us to continue working every day to provide an excellent experience to our guests, we hope to have the fortune to host it again.

10/10 Excellent

JERALD

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very very good value for the location. Clean and modern rooms.
Stayed 1 night in Sep 2023
Response from Mr. Jerald on 27 Sep 2023
Dear Mr. Jerald, thank you for your comment this encourages us to continue working every day to provide an excellent experience to our guests, we hope to have the fortune to host it again.

10/10 Excellent

Edward, Charleston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are great , friendly , and useful .
Stayed 3 nights in Sep 2023
Response from Edward on 19 Sep 2023
Dear Edward, thank you for your comment this encourages us to continue working every day to provide an excellent experience to our guests, we hope to have the fortune to host it again.

10/10 Excellent

Yuri, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is really helpful. Budget accommodation, it is not a Hilton, however, they try their best and I'd recommend it
Response from Yuri on 29 Aug 2023
Dear Yuri, thank you for your comment this encourages us to continue working every day to provide an excellent experience to our guests, we hope to have the fortune to host it again.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Stayed here 6 nights and had an amazing stay. The hotel concept and vibe is great and the loft style suites are fantastic. It’s in a great location too. The cleaning staff was excellent and very helpful. I will stay here again on my next visit
Stayed 6 nights in Jul 2023
Response from Christopher on 25 Jul 2023
Dear Mr. Christopher, thank you for your comment this encourages us to continue working every day to provide an excellent experience to our guests, we hope to have the fortune to host it again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Dto Reservas on 5 May 2023
Estimado,Le agradecemos por su comentario este nos impulsa a seguir trabajando día a día por brindarle una excelente experiencia a nuestros huéspedes, esperamos poder tener la fortuna de alojarlo nuevamente.

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome top notch staff
Stayed 4 nights in Mar 2023
Response from OK on 10 Mar 2023
Barry!!Thanks for your comment!!You will always be welcome, this is your house in Chapinero.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Hotel room is nice with small kitchenette, hotel itself has a unique decoration, there is a small restaurant connected where they do a made to order simple breakfast. There can be a little noise from the neighborhood in the day and early evening. Hotel walkable to the transmilenio, various restaurants, clothing shops on carrera 13 and more exclusive restaurants off of carrera 7.
Stayed 3 nights in Feb 2023
Response from Dto Reservas on 15 Mar 2023
Dear Justin, thank you for your comment this encourages us to continue working every day to provide an excellent experience to our guests, we hope to have the fortune to host it again

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial! Volvería a quedarme.
Está muy bien ubicado y siento que queda cerca a la mayoría de lugares que visitarías como turista. Queda muy cerca a la séptima y eso facilita la movilidad. Las habitaciones son geniales, bien. dotadas, organizadas y limpias. El desayuno está bien también y te incluyen café negro o té durante todo el día. La cama es excelente, al igual que la decoración de las habitaciones, ducha, y todo een general.
Stayed 3 nights in Nov 2023

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel costo beneficio.
Stayed 4 nights in Nov 2023

8/10 Good

Hector Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Buena relación precio calidad
Stayed 2 nights in Nov 2023

10/10 Excellent

ANDREA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura ben tenuta e pulita nel cuore di Chapinero. Personale gentile. Colazione quasi sufficiente
Stayed 2 nights in Aug 2023
Response from Andrea on 29 Aug 2023
Dear Andrea, thank you for your comment this encourages us to continue working every day to provide an excellent experience to our guests, we hope to have the fortune to host it again.

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación excelente, personal muy amable, el baño espectacular, única observación falta mucha variedad en el desayuno ☹️
Stayed 1 night in Jul 2023
Response from Fernanda on 1 Aug 2023
Estimada Fernanda, Gracias por sus comentarios, estos nos ayudan a mejorar cada día, le pedimos disculpas por las molestias, ya estamos trabajando en esto para prestar un mejor servicio.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Respuesta on 8 Jun 2023
Dear Mr. Anonymous, thank you for your comment this encourages us to continue working every day to provide an excellent experience to our guests, we hope to have the fortune to host it again.

8/10 Good

OSCAR

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Respuesta on 14 Jun 2023
Estimado (a) Oscar, Gracias por sus comentarios, estos nos ayudan a mejorar cada día, le pedimos disculpas por las molestias, ya estamos trabajando en esto para prestar un mejor servicio.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Dto Reservas on 15 Mar 2023
Estimado Marc, le agradecemos por su comentario este nos impulsa a seguir trabajando día a día por brindarle una excelente experiencia a nuestros huéspedes, esperamos poder tener la fortuna de alojarlo nuevamente

10/10 Excellent

Patricia Madrigal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linda decoración, excelente atención, rico desayuno , muy limpio
Stayed 4 nights in Feb 2023
Response from Dto Reservas on 15 Mar 2023
Estimada Patricia, le agradecemos por su comentario este nos impulsa a seguir trabajando día a día por brindarle una excelente experiencia a nuestros huéspedes, esperamos poder tener la fortuna de alojarlo nuevamente