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Reviews of Hotel Napa Suites - Adults Only

4 out of 5
Hotel Napa Suites - Adults Only
29-31 Demokratias Street, Ayia Napa

Reviews

9.4

Exceptional

Rating 10 - Excellent. 94 out of 129 reviews" "
Rating 8 - Good. 24 out of 129 reviews" "
Rating 6 - Okay. 8 out of 129 reviews" "
Rating 4 - Poor. 2 out of 129 reviews" "
Rating 2 - Terrible. 1 out of 129 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Napa Suites - Winter Sun
Great hotel, amazing service, very friendly staff, good breakfast, dinner and atmosphere (on Saturday) - exceptional!
Stayed 5 nights in Dec 2023

8/10 Good

T j

Stayed 1 night in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Very accommodating staff. Location up hill so a bit of stamina needed if on foot
Stayed 2 nights in Oct 2023

10/10 Excellent

ALHassan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location great hospitality specially reception lady vicky who is very professional
Stayed 4 nights in Sep 2023

10/10 Excellent

Shervon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel. The rooms are cute, modern and the rooftop view, pool and food and drinks were amazing. The staff was always polite and always helpful. The prices were great as well. The Asian buffet was delicious where we went twice on our stay. The rooms are very smart but sometimes too smart and detailed instructions should be provided.
Stayed 4 nights in Aug 2023
Response from Hotel Napa Suites(Adults Only) on 7 Sep 2023
Dear Shervon,Thank you very much for taking the time to share your thoughts regarding your stay with us!It is a truly pleasure to know you enjoyed your stay with us and our team looked after you so well. We look forward to welcoming you back soon.Kind Regards,

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Mikko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay at Hotel Napa Suites just before the Christmas. The hotel had really put effort on making the place look nice and there were all kinds of amazing decorations in festive spirit. The location is conveniently within walking distance from the Aiya Napa attractions, but not in the middle of all the bars, so it is pleasantly quieter. The staff was very helpful and nice. The restaurants were open, even if the hotel was fairly quiet during this off-season. Especially restaurant staff was just amazing, always helpful! Everything was clean and well taken care of. Parking was next to property and very easy to use.

8/10 Good

Hilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, the hotel is clean, high-tech, the Christmas decoration was amazing

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2022

6/10 Okay

Stylianos

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good but noisy
Nice little hotel with excellent rooftop swimming pool and bar. The staff was very friendly and helpful. Unfortunately there is quite a lot of noise during the night and morning on the rooms facing the road, which left us feeling tired due to the bad quality of sleep we got. Staff is aware of this issue but didn’t give us a room facing the other side.
Stayed 1 night in Jun 2022
Response from Front Office Manager on 1 Jul 2022
Dear Mr. Stylianos, Thank you for visiting Hotel Napa Suites for your holidays and for taking the time to share your most-valuable feedback with us. We are very happy to hear that you enjoyed our Napa View Sky Lounge and swimming pool. However, we feel very sorry to hear that you left the hotel tired. We wish you informed the Front Office team about your room being noisy on a same day/night in order to offer you another room on the quite side of the hotel. May we suggest you please if you would like to visit us again to request a room on the quite side of the hotel. Thank you once again for choosing us!

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% Complet
Très bon hôtel, vue imprenable, confort et qualité ++ , pool et jacuzzi top, pool bar, breakfast and restaurants top top. Tres bien placé Je recommande à 100% Et je retournerai dans cet hôtel c’est sûr
Stayed 1 night in Jun 2022

10/10 Excellent

Manuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Chic Hotel in Ayia Napa for Young Cool People
The best of our stay in Cyprus, the staff is great nice and super friendly ftom the front desk to the people in the restaurants. When we arrived we receive a champagne glass in the room, the place was neat clean, fun at the pool area. The staff and attention in the breakfast was amazing, quality of food and service of a 5 star hotel. The only thing is that the app the use for managing the air conditioner dident work and the telephone too so we have to come downstairs and the problems was resolved. Another good thing the allow us to stay until 4 PM beacuse our flight was leaving late. And this make us a diffrence
Stayed 2 nights in Jun 2022

10/10 Excellent

Daniel-Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in Ayia Napa
Stayed at this lovely little hotel for a few days pre-season (late April). I had a great large room with a balcony with sea view. The hotel is just up the street from the main tourist area, a 15-20 minute walk with restaurants and clubs along the way. The room was spacious and comfortable, with a large balcony. The roof pool area is spectacular and the breakfast choices quite extensive. An advantage for anybody who plans to use the hotel as a base for day trips is its proximity to the highway. The only real negative is that the hotel is just above a busy roundabout. It could be quite noisy on the balcony, but I couldn’t hear it inside the room when the door was closed. Staff was lovely and accommodating. No real complaints!
Stayed 4 nights in Apr 2022

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Technology advanced hotel
Excellent hotel impressed by the level of technological gadgets in the room via iPad etc to draw curtains even being of an older age lol
Stayed 1 night in Mar 2022

10/10 Excellent

Ioanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Just amazing really clean the room it was huge and you can open everything you want from your tablet really we are going to visit again
Stayed 1 night in Mar 2022

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely hotel, gab staff and food!
Fabulous location, amazing breakfasts and Asian food, the most wonderful and accommodating staff (especially Andrea and Desbo) We had a fabulous trip and will definitely return to this hotel.
Stayed 3 nights in Mar 2022

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for single ladies!
Friendly hotel for a single female travelling.
Stayed 7 nights in Nov 2021
Response from Front Office Manager on 11 Mar 2022
Dear Mrs. Clare, Thank you for staying with us! We are so glad to hear that you have enjoyed your time with us! We do take pride in catering to our guests’ needs the best way we can. We look forward to see you again! Best Regards, Napa Suites.

10/10 Excellent

Josie

Stayed 7 nights in Feb 2022
Response from Front Office Manager on 11 Mar 2022
Dear Mrs. Josie, Thank you for choosing Hotel Napa Suites for your holidays. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to see you again! Best Regards, Napa Suites.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great hotel, good location. Very friendly staff
Stayed 7 nights in Nov 2021
Response from Front Office Manager on 15 Dec 2021
Dear Mr. Kevin, Thank you for visiting Hotel Napa Suites and for taking the time to share your experience with us. We are more than happy that you had a wonderful stay with us! We look forward to welcoming you back to Napa Suites soon!

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2021
Response from Front Office Manager on 29 Nov 2021
Dear Mr. Ben, Thank you for staying with us, Hotel Napa Suites! Thank you for giving us the highest score! It was a pleasure having you with us! We can't wait to welcoming you again to our hotel! Best Regards, Napa Suites

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from the rooftop pool. One of the best breakfast/dinners I’ve ever had at a hotel. Very comfy beds. Sort of on the edge of town, but Aiya Napa is small so it doesn’t matter. 3miles from Nissi beach. If I ever come back I’ll stay here again.
Stayed 2 nights in Sep 2021
Response from Front Office Manager on 30 Oct 2021
Dear Mr. Matthew, Thank you very much for your amazing review! We really appreciate you taking the time to share your experience with us and we are glad that you enjoyed your time here. We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you! We look forward to welcoming you again to Napa Suites! Best Regards, Napa Suites Management

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect!
Don’t be put off by the location! This hotel might be 15 mins for the main hustle and bustle of the town but the walk back and forth is well worth it and makes for a great start / finish to ANY night! The facilities, staff, food and views from the roof top are exceptional! The sunsets and sunrise are something to behold…..and honestly cant really be put in to words! We stayed in room 118…..the air-con, which really was needed, was perfect along with the shower, balcony, which was big enough for a small party, and all of the room facilities! 10/10 with out question!
Stayed 9 nights in Sep 2021
Response from Front Office Manager on 30 Oct 2021
Dear Mr. Gareth, Thank you for the lovely words! We are so happy your visit here went so smoothly. We really appreciate that you taking the time to share your experience with us. We would love to continue providing great service to awesome customers like you. It was a pleasure having you with us! We look forward to see you again! Best Regards, Napa Suites Management

8/10 Good

Nick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Front Office Manager on 30 Oct 2021
Dear Mr. Nick, Thank you for staying with us and for taking the time to rate us! We look forward to welcoming you to Napa Suites again! Best Regards, Napa Suites Management

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Amazing staff and place to stay during holidays! Close to the bar street
Stayed 1 night in Sep 2021
Response from Napa Suite on 6 Sep 2021
Dear Hassanein, Thank you for sharing your review with us. We're glad to hear that you've enjoyed your stay at Napa Suites. Hoping to see you soon! Best Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Napa Suites!! The rooms were cozy and comfortable with modern amenities. Melted into the comfy bed. Loved the lighting options to set the mood and the rain forest style shower head was great. The view from the roof and the infinity pool is incredible. Special thanks to Maria and all the staff for all of their hospitality and recommendations. She really made our last night special recommending an incredible restaurant with views then surprised us with champagne and a plate of fruit in our room upon our return. Thanks again for all the memories!!
Stayed 5 nights in May 2021
Response from Antri Stinga on 3 Jun 2021
Dear Mr. Orbitz, Thank you for visiting Napa Suites and for taking the time to write for us such an amazing review! We are so happy that you found our rooms so comfy and modern, and that you loved our Infinity Pool. We are so proud of Maria that took care of you so well! Your feedback made our day! We look forward to welcoming you again to Napa Suites! Best Regards, Napa Suites Team

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
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Response from Napa Suites on 18 Feb 2021
Dear Test Reviewer, Please kindly delete this test review as it has been viewed. It doesn't contribute to any constructive feed-back and is effecting our score. Best Regards, Napa Suites

8/10 Good

Polykarpos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel breakfast and views were amazing!!!
Stayed 5 nights in Oct 2020
Response from Front Office Supervisor on 29 Oct 2020
Dear Guest, Thank you for sharing your experience with Hotel Napa Suites! Thank you for the amazing review! We cannot wait to welcoming you again at Napa Suites!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from Front Office Supervisor on 29 Oct 2020
Dear Guest, Thank you for taking the time to share your experience with Hotel Napa Suites and for giving a perfect rating! We look forward to welcoming you again at Napa Suites!

10/10 Excellent

Paresh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WoW
When i booked the Napa suites for my friends and i it already looked amazing but on arrival we were immediately taken a back as to how good it was. The hotel is modern and very clean. The infinity pool at the top of the hotel gives you a fantastic view of Ayia Napa. The staff at the napa could not do enough for you, Georgia the young lady at reception who greeted us on arrival was brilliant from check in to check out always smiling. Although we only booked for 2 nights, wish it was for longer. Will defiantly be booking again.
Stayed 2 nights in Sep 2020
Response from Front Office Supervisor on 29 Oct 2020
Dear Mr. Paresh, Thank you for choosing Napa Suites once again and for taking the time to share your experience with other travelers. We are glad that you loved our decoration, cleanliness and the amazing view from our Infinity Pool at the top floor of the hotel. Also, we are so happy that Georgia took care of you so well and made your stay special. Be sure that she will be more than happy reading your lovely review! We cannot wait to welcoming you back at Napa Suites! Thank you again for your lovely words! Best Regards, Napa Suites

8/10 Good

Diana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2020
Response from Front Office Supervisor on 6 Jul 2020
Dear Mrs. Diana Avramidou, Thank you for taking the time to share your experience with us. We are glad that we met your expectations! We look forward to welcoming you at Napa Suites again. Best Regards, Napa Suites.

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Front Office Supervisor on 18 Jun 2020
Dear Mrs. Elena, Thank you for taking the time to share your experience with us, Hotel Napa Suites. We would love to welcoming you again at Napa Suites!

6/10 Okay

Caitlin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Front Office Supervisor on 9 Mar 2020
Dear Mrs. Caitlin, Thank you for sharing your experience with us. We appreciate your feedback, it helps us to be better. We look forward to welcoming you at Napa Suites again. Best Regards, Napa Suites

8/10 Good

Loizos

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Happy overall.
Amazing stay but lack of hot water in the shower was not that exciting
Stayed 1 night in Dec 2019
Response from Front Office Supervisor on 4 Jan 2020
Dear Mr. Loizos, Thank you very much for your feedback. We are sorry to hear about the lack of hot water. We do promise that we will attend to this issue soon with our team. We look forward to welcoming you to our hotel soon. Best Regards, Napa Suites

10/10 Excellent

Stavros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Front Office Supervisor on 30 Dec 2019
Dear Guest, Thank you for sharing your positive feedback. We look forward to welcoming you back at Napa Suites soon. Best Regards, Napa Suites

10/10 Excellent

Spyros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Front Office Supervisor on 1 Jan 2020
Dear Mr. Spyro, Thank you for sharing your experience with us. We look forward to welcoming you back at Napa Suites. Best Regards, Napa Suites

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from F O Manager on 2 Dec 2019
Dear Luis, Thank you very much for your feedback and for rating us. We are looking forward to welcoming you to our hotel again. Kind regards,

10/10 Excellent

Rando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great stay. Stuff was very nice, got glass of shampange when we arrived. Rooms are very clean and you can move and change lights and curtains with your Ipod. Strongly reccomend.
Stayed 1 night in Nov 2019
Response from F.O. Manager on 25 Nov 2019
Dear Rando, Thank you very much for taking the time to leave your review and feedback for our hotel. We are delighted to hear that we have met all your expectations. We are looking forward to welcoming you to our hotel again. Kind regards

10/10 Excellent

Monika, Limassol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new hotel so everything nice and clean, I like the design as well. The staff and the hotel management are very polite and friendly.
Stayed 1 night in Nov 2019
Response from FOM on 11 Nov 2019
Dear Monika, Thank you very much for your feedback. We are delightful when we hear that our staff and management met the standards you expected. We are looking forward to welcoming you to our hotel again. Kind regards

10/10 Excellent

Sebastian Zacharias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!! Room was pretty small and not sound-proof so at times bit noisy with the traffic outside but except for that the stay was amazing :) Would recommend 10/10 :)
Stayed 1 night in Oct 2019
Response from F.O. Manager on 22 Oct 2019
Dear Sebastian Zacharias, Thank you very much for your feedback. We are truly sorry to hear for the noise outside from the traffic outside, we are working out different solutions to correct this matter. We are looking forward to welcoming you to our hotel again. Kind regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in Ayia Napa. The staff were amazing from the front desk to the housekeeper to the breakfast waiter. Everyone was friendly. The only issue was the Jacuzzi. When I initially booked I asked if they had a jacuzzi and they said they have 2, However when we arrived there was one that was locked away and not for use and the remaining was with the pool water and freezing cold. Lucky the weather was good, if it was any colder it would have been no use. Breakfast variety was also very good.
Stayed 5 nights in Oct 2019
Response from F.O. Manager on 19 Oct 2019
Dear Anonymous, Thank you very much for taking the time to leave your feedback. It always delights us when we hear that out staff is really friendly and helpful to our guests, rest assured that we will give them a commendation. We are sorry to hear about the issue with the Jacuzzi. We promise you that we will attend to this issue soon with our maintenance team. We are looking forward to welcoming you to our hotel soon. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from F.O. Manager on 7 Oct 2019
Dear Anonymous, Thank you for rating us and your feedback. Kind regards,

10/10 Excellent

Adham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Great location, amazing rooftop pool, stunning view, clean facility and nice staff. I would definitely go back again.
Stayed 2 nights in Jul 2019
Response from F.O. Manager on 7 Oct 2019
Dear Adham, Thank you very much for taking the time to leave your feedback and share your happy experience in Napa Suites. We are looking forward to welcoming you to our hotel again. Kind regards

10/10 Excellent

Moti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent vacation. The stuff was really helpful, they upgraded my room after a technical issue with the AC in the room. Thank you, Highly recommended!
Stayed 4 nights in Sep 2019
Response from F.O. Manager on 30 Sep 2019
Dear Moti, Thank you for taking the time to leave your review. Our top priority is to keep our esteemed guests satisfied. We are looking forward to welcoming you to our hotel again.

10/10 Excellent

Marjana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Agia Napa
Great, comfortable hotel with amazing views over Napa. I loved the pool area, breakfast and the room. Staff is very attentive. Highly recommend.
Stayed 1 night in Sep 2019
Response from F.O. Manager on 16 Sep 2019
Dear Marjana, Thank you very much for your feedback and for sharing your happy experience in Napa Suites. We are looking forward to welcoming you to our hotel again. Kind regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended, will definitely go back Everything was great about this hotel
Stayed 1 night in Sep 2019
Response from Demetris on 16 Sep 2019
Dear Anonymous, Thank you very much for taking the time to give us your feedback and for your kind words. We are looking forward to welcoming you to our hotel again. Kind regards Napa Suites

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience at Napa suites hotel, spacious rooms, super friendly and helpful staff. The pool on the rooftop and the views are amazing.
Stayed 2 nights in Aug 2019
Response from F.O. Manager on 22 Aug 2019
Dear Anonymous, Thank you for your feedback and for sharing your happy experience at Napa Suites. We are looking forward to welcoming you to our hotel again. Kind regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to sit back, relax, and enjoy the sun with some light music
Stayed 2 nights in Aug 2019
Response from F. O. Manager on 17 Aug 2019
Dear Anonymous, Thank you very much for your feedback and your comments about your stay in our hotel. We are looking forward to welcoming you to our hotel again. Kind regards

8/10 Good

Dor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Demetris on 13 Aug 2019
Dear Dor, Thank you very much for taking the time to rate us thus sharing your experience with Napa Suites. We are looking forward to welcome you to our hotel again. Kind regards