Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas

Reviews of The Classic Desert Aire Hotel

3 out of 5
The Classic Desert Aire Hotel
1021 S White Sands Blvd, Alamogordo, NM

Reviews

9.0

Wonderful

Rating 10 - Excellent. 794 out of 1285 reviews" "
Rating 8 - Good. 322 out of 1285 reviews" "
Rating 6 - Okay. 92 out of 1285 reviews" "
Rating 4 - Poor. 50 out of 1285 reviews" "
Rating 2 - Terrible. 27 out of 1285 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Paage

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great last minute stay for me and my dog! Felt incredibly safe, tasteful and clean rooms, aesthetic exterior, helpful staff, and the included breakfast was incredible. I would bring my family back here!
Response from Melanie on 20 May 2024
Paage,Thank you for your wonderful review! We're thrilled to hear that you and your dog had a great stay. It's fantastic to know you felt safe and enjoyed our rooms, exterior, staff, and breakfast. We look forward to welcoming you and your family back soon!

10/10 Excellent

Jerry, orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice independent motel. Free breakfast from a set menu for guests. Large clean room and the most friendly staff. Highly recommend.
Stayed 1 night in May 2024
Response from Melanie on 19 May 2024
Jerry,Thank you so much for your kind words! We're thrilled to hear you enjoyed our breakfast, spacious rooms, and friendly staff. We hope to welcome you back soon!

10/10 Excellent

Chikako

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast style!
Stayed 2 nights in Apr 2024
Response from Melanie on 19 May 2024
Chikako,Thank you for your positive feedback! We're thrilled to hear you enjoyed our breakfast. We look forward to welcoming you back soon!

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t expecting too much but everything exceeded our expectations and then some. The jacuzzi room was a pleasant surprise. Staff was friendly, free breakfast is a big perk and it’s convenient for White Sands National Park.
Stayed 1 night in May 2024
Response from Susan on 16 May 2024
Liam,We are so glad you enjoyed your stay at the Classic Desert Aire. Thank you for the review. Hope to see you on your next visit to Alamogordo.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Susan on 16 May 2024
Robert.Thank you for choosing the Classic Desert Aire. Glad you enjoyed your stay.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby worker helped, unsolicited, to load my bulky suitcase into my vehicle for me. Very pleasant staffing throughout the complex. Great breakfast arrangement. The White Sands Bowl is delicious!
Stayed 1 night in May 2024
Response from Susan on 16 May 2024
Robert,Thank you for your feedback. We appreciate your staying with us and becoming part of our family.

10/10 Excellent

Zoltan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Close to park. Restaurants on premises. Clean rooms. Recommended
Stayed 1 night in May 2024
Response from Melanie on 14 May 2024
Zoltan,Thank you for your kind review! We're thrilled to hear you enjoyed your stay with us. We take pride in our convenient location, clean rooms, and onsite dining options. We look forward to welcoming you back on your next visit!

10/10 Excellent

betsy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No real grass...but lots of astroturfing, one area fenced so dog could play
Stayed 2 nights in May 2024
Response from Melanie on 14 May 2024
Betsy,Thank you for sharing your feedback with us. We appreciate your insight regarding the grass situation. We understand the importance of providing a natural environment for our guests and their furry companions. We'll certainly take your comments into consideration for future improvements. We hope to welcome you back for an even better experience in the future!

8/10 Good

Michelle, Palm Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Susan on 14 May 2024
Michelle, Thank you for your review. We appreciate your choosing the Classic Desert Aire for your stay in Alamogordo.

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy inn right in the city of Alamogordo and just 15min away from White Sands NP. Their breakfast is amazing! Special shoutout to Susan at the front desk for her amazing service.
Stayed 1 night in May 2024
Response from Melanie on 13 May 2024
Raymond,Thank you for your kind words! We're thrilled to hear you enjoyed your stay and our delicious breakfast. Susan will be delighted to receive your special shoutout. We hope to welcome you back soon for another cozy experience!

10/10 Excellent

Val

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 3 nights in May 2024
Response from Melanie on 13 May 2024
Val, thank you for your kind review.

10/10 Excellent

David, Alvarado

Liked: Cleanliness, staff & service
Staff was wonderful, included breakfast delicious! This is an older property and needs some updating especially the bathroom but the staff makes it totally worthwhile.
Stayed 1 night in May 2024
Response from Melanie on 12 May 2024
David,Thank you for your kind words! We're thrilled to hear you enjoyed our delicious breakfast and experienced wonderful service from our staff. Your feedback about the property is duly noted, and we're continuously working to enhance our facilities. We hope to welcome you back soon for another memorable stay.

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cute little hotel, great for a trip to white sands national park. Awesome breakfast! And they had a little gift shop which was fun to look around. All the staff were very friendly.
Stayed 2 nights in Apr 2024
Response from Melanie on 12 May 2024
Abigail,Thank you for your lovely review! We're thrilled to hear that you enjoyed your stay at our hotel and found our location convenient for visiting White Sands National Park. We take pride in offering a delicious breakfast and providing a friendly atmosphere for our guests. We're glad you had fun exploring our gift shop. We hope to welcome you back for another memorable stay soon!

10/10 Excellent

Jonathan P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was great, friendly and helpful. Breakfast was very tasty, hot and fast. Other than being close to main drag I was very pleased. Would come back again.
Stayed 2 nights in May 2024
Response from Melanie on 12 May 2024
Jonathan,Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our friendly customer service and tasty breakfast. We appreciate your compliments and look forward to welcoming you back soon!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with friendly staff
Stayed 1 night in May 2024
Response from Melanie on 11 May 2024
Rebecca, thank you for your kind review.

8/10 Good

Yuriy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Breakfast in a restaurant very nice touch. Rooms are regular.
Stayed 1 night in Apr 2024
Response from Susan on 9 May 2024
Yuriy,Thank you for your feedback. We appreciate your time and kind words. Hope to see you again in the future.

4/10 Poor

Orville

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024
Response from Susan on 9 May 2024
Orville,Thank you for your feedback. We are sorry that you were disappointed with your stay. It is our hope that you will stay with us again and give us an opportunity to show you a great stay.

8/10 Good

Faith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little dated but very homey staff was very nice and breakfast in the morning was good. Pretty close to everything.
Stayed 2 nights in May 2024
Response from Melanie on 7 May 2024
Faith,Thank you for sharing your feedback! We're glad you felt at home during your stay and enjoyed our friendly staff and breakfast offerings. We appreciate your comments and hope to welcome you back soon!

6/10 Okay

Lisa

Travelled with partner
Liked: Staff & service
Cheap and convenient to the National Park. The air conditioning placement made the room sweltering in just 80 degree temps. Room and services were mediocre, but staff were friendly and helpful.
Stayed 2 nights in May 2024
Response from Melanie on 7 May 2024
Lisa,Thank you for sharing your experience with us. We're glad you found our location convenient for visiting the National Park. We apologize for any discomfort caused by the air conditioning, and we appreciate your feedback. Our team strives to provide friendly and helpful service to all our guests. We hope to have the opportunity to welcome you back in the future and improve upon your stay.

10/10 Excellent

Wah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect two night stay!!
Stayed 2 nights in May 2024
Response from Melanie on 7 May 2024
Wah,Delighted to hear you had a perfect two-night stay! Thank you for sharing your positive experience with us. We hope to have the pleasure of welcoming you back soon!

8/10 Good

Duffalope

Travelled with family
Liked: Cleanliness, staff & service
Retro motel vibe, friendly staff
Stayed 1 night in May 2024
Response from Melanie on 5 May 2024
Thank you for your review.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, the room clean, and there was a good breakfast menu.
Stayed 1 night in Apr 2024
Response from Melanie on 5 May 2024
Thank you for your kind review.

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handicap are having to look for an access to get from the parking lot to the room. As I had to do the two different times I've stayed here.
Stayed 1 night in May 2024
Response from Susan on 2 May 2024
Donald,Thank you for your feedback. Your concerns are noted and will be looked into.

10/10 Excellent

Martha

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Susan on 2 May 2024
Martha,Thank you for choosing the Classic Desert Aire. Hope to see you again soon.

8/10 Good

Cynthia

The staff was amazing! They treated us like family. You’re going to enjoy the delicious made to order breakfast burrito!
Stayed 1 night in Apr 2024
Response from Melanie on 30 Apr 2024
Cynthia,Thank you so much for your kind words! We're thrilled to hear that you felt like family during your stay with us. Our team takes great pride in providing exceptional service. We're glad you enjoyed the delicious made-to-order breakfast burrito as well. We hope to welcome you back soon!

4/10 Poor

Margaret

Disliked: Cleanliness, property conditions & facilities
Child-size toilet. Difficult to open front door. Freezer ineffective, needed defrosting. Not permitted to substitute a piece of toast for the meat at breakfast. Hot and cold faucets on bath tub very difficult to operate.
Stayed 3 nights in Apr 2024
Response from Melanie on 30 Apr 2024
Margaret,Thank you for sharing your feedback with us. We apologize for the inconveniences you experienced during your stay. Rest assured, we'll address these issues promptly to enhance our guests' experience. We appreciate your valuable input and hope to welcome you back for a more seamless stay in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people working there.
Stayed 2 nights in Apr 2024
Response from Melanie on 29 Apr 2024
John, Thank you for your kind review.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Nice gift shop in office. Melanie was super helpful with check-in. Looking forward to free breakfast that can be ordered off the menu.
Stayed 1 night in Apr 2024
Response from Melanie on 28 Apr 2024
Lori,Thank you so much for your kind words! I'm thrilled you enjoyed our gift shop and had a smooth check-in experience with me. Our team works hard to ensure guests feel welcome and taken care of. I hope you have a wonderful time enjoying our delicious breakfast options during your stay. We hope to see you soon!

10/10 Excellent

Severine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly owners. We borrowed sleds to go to White Sands.
Stayed 1 night in Apr 2024
Response from Melanie on 28 Apr 2024
Severine,Thank you for your kind review.

10/10 Excellent

Thomas, Yuma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and warm. Our room was quiet and parking was right in front of it. Breakfast was am ordered menu so you had choices. We will definitely stay here again!!
Stayed 1 night in Apr 2024
Response from Melanie on 27 Apr 2024
Thomas,Thank you so much for your kind words! We're thrilled to hear that you enjoyed our friendly staff, quiet rooms, convenient parking, and customizable breakfast options. We can't wait to welcome you back for another fantastic stay!

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great as right outside the room. Only minor thing is the ramp for wheelchair need more ramps other than that it was great.
Stayed 1 night in Apr 2024
Response from Melanie on 27 Apr 2024
Donald,Thank you for your feedback! We're glad to hear you found our parking convenient. We appreciate your suggestion regarding the wheelchair ramp and will certainly consider it for future improvements. We hope to welcome you back again soon!

10/10 Excellent

Marc

Stayed 1 night in Apr 2024
Response from Melanie on 15 May 2024
Marc,Thank you for your review.

8/10 Good

Cayce

Travelled with partner
Liked: Staff & service, property conditions & facilities
Perfect location for exploring White Sands. They have sleds and wax to borrow. Staff was friendly. The bathroom needs renovated—definitely had some mildew issues and needs a fan. A bit on the grungy side but the price and location more than made up for it. There was also a free small breakfast which was unexpected.
Stayed 1 night in Apr 2024
Response from Susan on 25 Apr 2024
Cayce,Thank you for your review; we appreciate it. Your issues are noted and being addressed. We are glad you, mostly, enjoyed your stay, We hope to see you again when you can see the updates being done.

8/10 Good

Carey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet southwest inspired lodging. Comfy, clean rooms. Plenty of restaurants nearby. Price very reasonable. Only complaint I have is how loud the ice maker was next to our room when people used it late at night. But would stay here again without hesitation. Very friendly employees.
Stayed 1 night in Apr 2024
Response from Melanie on 22 Apr 2024
Carey,Thank you for sharing your feedback! We're delighted to hear that you enjoyed our southwest-inspired lodging, comfy rooms, and convenient location near plenty of restaurants. We apologize for any inconvenience caused by the noise from the ice maker and appreciate your understanding. We're thrilled to know you'd stay with us again and look forward to welcoming you back soon!

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that it's a local, small business. Staff were so friendly and helpful. Value was superb. Fantastic made to order breakfast choices. Loved seeing solar panels on roof. Very convenient to have a microwave, refrig and coffee maker in room. Loved their personal list of favorite restaurants. Would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Melanie on 22 Apr 2024
Dana, Thank you for sharing your experience! We're thrilled to hear that you appreciated our local, small business vibe, friendly staff, and superb value. It's fantastic to know you enjoyed our made-to-order breakfast, eco-friendly initiatives, and in-room amenities. We're glad our personal recommendations added to your stay. We look forward to welcoming you back again soon!

10/10 Excellent

Chametria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay the room was clean. The breakfast was definitely a great touch. Would start here again
Stayed 4 nights in Apr 2024
Response from Melanie on 27 Apr 2024
Chametria,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay, found your room clean, and appreciated our breakfast offerings. We look forward to welcoming you back for another great stay!

8/10 Good

Erwan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy if you get a room a the highway side
Stayed 1 night in Apr 2024
Response from Melanie on 22 Apr 2024
Erwan,Thank you for sharing your feedback! We appreciate your review and apologize for any inconvenience caused by noise from the highway side. We'll certainly take your comments into consideration to enhance our guests' experience. We hope to welcome you back for a quieter stay in the future.

10/10 Excellent

Vance

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greàt breakfast
Stayed 1 night in Apr 2024
Response from Melanie on 22 Apr 2024
Vance,Thank you for your kind words about our breakfast! We're delighted you enjoyed it and hope to welcome you back soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the New Mexico themed rooms, nice and big, updated, plenty of outlets for charging, breakfast at the restaurant is included on certain items which was a nice bonus. Front desk staff was very friendly. Bathroom was a little outdated and there was a beeping coming from the alley behind the bathroom that came on and off all night.
Stayed 1 night in Apr 2024
Response from Melanie on 23 Apr 2024
Jennifer,Thank you for your feedback! We're thrilled to hear you enjoyed our spacious and updated New Mexico themed rooms, as well as the friendly service from our front desk staff. We appreciate your note about the bathroom and the noise issue, and we'll address these promptly to ensure a more comfortable stay for our guests in the future. We hope to welcome you back soon for another enjoyable experience.

10/10 Excellent

Asta

Liked: Cleanliness, staff & service, property conditions & facilities
Another unique stay on this trip. It's nice to stay at the non-chain hotel. I would stay here again.
Response from Melanie on 22 Apr 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. Looking forward to welcoming you back for another memorable experience soon!

6/10 Okay

Adrian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This isn't a "hotel" but a motel, so somewhat deceptive with branding. It would be an average motel, but a below average hotel. The prices are well above expected motel rates.
Stayed 2 nights in Apr 2024
Response from Melanie on 22 Apr 2024
Adrian,Thank you for sharing your feedback with us. We apologize if our branding caused any confusion. We strive to provide a comfortable stay for all our guests and regret to hear that we fell short of your expectations. Your comments will be taken into consideration as we continually work to improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Melanie on 22 Apr 2024
Thank you for your review.

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super welcoming and kind!
Stayed 1 night in Apr 2024
Response from Melanie on 21 Apr 2024
Shelby,We're thrilled to hear you felt welcomed and appreciated during your stay! Looking forward to hosting you again soon.

10/10 Excellent

Christopher

Travelled with family, Travelled with partner
Liked: Amenities
Vintage New Mexico lodging. The free breakfast is much better than your average continental breakfast. Beds are comfy and the AC is nice and cool.
Stayed 1 night in Apr 2024
Response from Melanie on 21 Apr 2024
Christopher,Thank you for sharing your experience! We're delighted to hear you enjoyed our unique New Mexico charm and our upgraded breakfast offerings. We strive to provide comfortable accommodations with all the amenities you need for a refreshing stay. We look forward to welcoming you back soon!

10/10 Excellent

Deborah

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024
Response from Melanie on 20 Apr 2024
Thank you for your review.

10/10 Excellent

Stanford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff, convenient, and a good value. They have a really nice breakfast.
Stayed 1 night in Apr 2024
Response from Melanie on 20 Apr 2024
Stanford, thank you for your kind review.

8/10 Good

Lona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Melanie on 20 Apr 2024
Thank you for your review.

10/10 Excellent

CLAUDIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure
Stayed 1 night in Apr 2024
Response from Melanie on 19 Apr 2024
Thank you for your review.

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were very nice, great breakfast was included, the exterior designs were very unique, lots of restaurants in walking distance
Stayed 2 nights in Apr 2024
Response from Melanie on 20 Apr 2024
Sandra,Thank you for your glowing review! We're delighted you enjoyed our friendly service, delicious breakfast offerings, and unique exterior designs. We're also thrilled to be surrounded by a vibrant dining scene. Looking forward to welcoming you back soon!