Outdoor pool, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)

Reviews of JW Marriott Tampa Water Street

4.5 out of 5
JW Marriott Tampa Water Street
510 WATER STREET, Tampa, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 408 out of 504 reviews" "
Rating 8 - Good. 52 out of 504 reviews" "
Rating 6 - Okay. 24 out of 504 reviews" "
Rating 4 - Poor. 8 out of 504 reviews" "
Rating 2 - Terrible. 12 out of 504 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Donte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived we felt amazed. Very happy for the experience.
Stayed 1 night in May 2024
Response from Area General Manager on 7 May 2024
Dear Donte, Thank you for the generous rating of our hotel, JW Marriott Tampa Water Street. We are delighted you enjoyed everything our hotel has to offer. We are passionate about crafting enriching experiences with our inspired service and commitment to quality. It was a pleasure having you as our guest, and we hope you will come back to see us soon.Best Regards,Ron McAnaughArea General Manager

4/10 Poor

William Robert

Business traveller
Too many charges and internet sucks. Why charge a $30 resort fee per day when conference attendees eat for free at conference. Why can’t resort fee be applied to room service. It’s a scam rip off and unfair to Marriott reward point holders. So much a JW Marriott being the crème de la crème. I will think twice reserving a JW again. Conference hotel or not.
Stayed 3 nights in Apr 2024
Response from Area General Manager on 26 Apr 2024
Dear Mr. Robert, Thank you for being a valued Marriott Bonvoy member. We appreciate you pointing out what you liked and the things you would change. We regret your disappointment with our resort fee. Everything we do is aimed at providing an authentic, joyful experience, and we are grateful for your feedback. We hope you will consider us whenever you return to the area. Best Regards,Ron McAnaughArea General Manager

6/10 Okay

vanessa

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Area General Manager on 23 Apr 2024
Dear Vanessa, Thank you for taking the time to rate your visit. We are happy that your stay overall was pleasant, but we want it to be perfect. We strive to provide distinctive experiences through our attention to craft and detail, and we genuinely apologize if we did not do so during your time with us. We hope you will give us another opportunity to welcome you to the perfect stay you deserve.Best Regards,Ron McAnaugh,Area General Manager

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely unprofessional
Stayed 1 night in Apr 2024
Response from Area General Manager on 21 Apr 2024
Dear Andrew, Thank you for your recent review regarding your stay. Please accept our apologies for not meeting your expectations and for the unsatisfactory service you received during your stay. We have taken suitable action, and we are grateful for your patience. We hope you will reconsider and stay with us again as we want you to have the exceptional experience you deserve.Best Regards,Ron McAnaugh,Area General Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View overlooking the harbour was nice. Staff was very friendly and attentive.
Stayed 1 night in Apr 2024
Response from Area General Manager on 19 Apr 2024
Dear William, Thank you for the generous rating of our hotel, JW Marriott Tampa Water Street. We are delighted you loved everything our hotel has to offer, including our stunning views and caring associates. We are passionate about crafting enriching experiences with our inspired service and commitment to quality. It was a pleasure having you as our guest, and we hope you will come back to see us soon.Best Regards,Ron McAnaugh,Area General Manager

10/10 Excellent

Soheil Shirkavand, North York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and kind staff
Stayed 3 nights in Mar 2024
Response from Area General Manager on 14 Apr 2024
Dear Mr. Shirkavand, Thank you for being our guest at JW Marriott Tampa Water Street. It is rewarding to know you had an outstanding stay and that our dedicated associates helped to craft a seamless experience during your visit. We look forward to having you as our guest again.Best Regards,Ron McAnaughArea General Manager

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars
Stayed 1 night in Apr 2024
Response from Area General Manager on 8 Apr 2024
Dear Carrie, Thank you for your fantastic rating. We are pleased you chose JW Marriott Tampa Water Street for your time in Tampa and even more happy that we exceeded your expectations. We look forward to having you as our guest again soon.Best Regards,Ron McAnaughArea General Manager

10/10 Excellent

Danil, Englishtown

Stayed 3 nights in Mar 2024
Response from Area General Manager on 26 Apr 2024
Dear Danil, Thank you for your fantastic rating. We are delighted to know you loved each and every aspect of our hotel. We look forward to welcoming you back to JW Marriott Tampa Water Street.Best Regards,Ron McAnaughArea General Manager

4/10 Poor

Angelica

Liked: Staff & service
Stayed 3 nights in Mar 2024
Response from Area General Manager on 1 Apr 2024
Dear Angelica, We appreciate you choosing our hotel for your visit to Tampa. However, we are genuinely sorry for not meeting your expectations. We are passionate about crafting a distinctive, seamless experience for each guest; therefore, we are disappointed for any issues that inconvenienced you. We hope you will give us another chance to provide you with the exceptional hospitality for which we are known.Best Regards,Ron McAnaughArea General Manager

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best Marriott’s I’ve stayed at. So clean and accommodating
Stayed 2 nights in Feb 2024
Response from Area General Manager on 23 Mar 2024
Dear Lisa, Thank you for choosing to stay with us and honoring us with the title of one of the best hotels of our brand. It is absolutely rewarding to read your warm compliments about our immaculate property and exceptional hospitality. We are passionate about crafting enriching experiences with our inspired service and commitment to quality, and we are delighted to have exceeded your expectations. Thank you again for choosing JW Marriott Tampa Water Street, and we look forward to your next visit. Best Regards,Ron McAnaugh,Area General Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful as usual. We ate at the restaurant on the 6th floor Sunday night. I had the bourbon special drink. After two drinks they ran out of ingredients for that drink
Stayed 2 nights in Mar 2024
Response from Area General Manager on 20 Mar 2024
Dear Robert, Thank you for sharing that you had an enriching stay at JW Marriott Tampa Water Street. We are pleased you enjoyed dining with us and loved our specialty drinks. However, we are sorry for not meeting all of your expectations. We continuously strive to maintain a well-stocked bar, and we regret any disappointment this may have caused. Your feedback is invaluable in helping us improve these aspects. We hope to have another opportunity to accommodate you on your next visit to Tampa.Best Regards,Ron McAnaughArea General Manager

10/10 Excellent

Tapeceia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay. Will be back!
Stayed 1 night in Mar 2024
Response from Area General Manager on 13 Mar 2024
Dear Tapeceia, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Tampa Water Street. Thank you for sharing your experience with other travelers. It was a pleasure accommodating you, and we look forward to seeing you again on your next visit to the area.Best Regards,Ron McAnaugh,Area General Manager

10/10 Excellent

Brittany, Guilford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful from the rooms to the restaurants/bars to the pool. We had an amazing stay, will definitely be back
Stayed 2 nights in Mar 2024
Response from Area General Manager on 12 Mar 2024
Dear Brittany, Thank you for the generous review of JW Marriott Tampa Water Street. It is always a pleasure to hear from our guests, and we are pleased we exceeded your expectations. Combining elegant touches and beautiful accommodations, we are glad you loved every aspect of our property. It is a joy to learn that you have already planned a return, and we look forward to your next visit. Best Regards,Ron McAnaugh,Area General Manager

10/10 Excellent

Casandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptional staff and service. Amenities wete on point, food and drinks were delicious. Accommodating and helpful the entire time. Will be going back.
Stayed 1 night in Mar 2024
Response from Area General Manager on 11 Mar 2024
Dear Casandra, Thank you for the generous review of our hotel, JW Marriott Tampa Water Street. We appreciate the flattering remarks and are glad you enjoyed our inspired service and premium amenities. It was a pleasure having you as our guest, and we look forward to your return. Best Regards,Ron McAnaugh,Area General Manager

8/10 Good

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Parking 45.00 pernight. Construction everywhere.
Stayed 2 nights in Mar 2024
Response from Area General Manager on 5 Mar 2024
Dear Andre, Thank you for choosing JW Marriott Tampa Water Street and for evaluating your stay. We are pleased we made a good first impression, but we apologize for not exceeding your expectations during your visit. Everything we do aims to provide an enriching guest experience, and we are grateful for your feedback. We look forward to accommodating you again on your next visit to the Tampa area.Best Regards,Ron McAnaughArea General Manager

10/10 Excellent

George Lawton, Acworth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is essentially located in the Water St., District with plenty to do in the surrounding area. There is a great pool and outdoor lounge area on the sixth floor. The staff are super professional and friendly and went above and beyond on every request. We will definitely stay here again when we are in Tampa.
Stayed 3 nights in Feb 2024
Response from Area General Manager on 2 Mar 2024
Dear Mr. Lawton, Thank you for sharing about your stay at JW Marriott Tampa Water Street. We appreciate the flattering remarks and are glad you loved our perfect location, devoted associates, as well as our fantastic pool. We look forward to seeing you again on your next visit to our great city.Best Regards,Ron McAnaughArea General Manager

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location clean and very helpful friendly staff
Stayed 2 nights in Feb 2024
Response from Area General Manager on 28 Feb 2024
Dear Lance, Thank you for the generous review of our hotel, JW Marriott Tampa Water Street. We are delighted you enjoyed everything our hotel has to offer, including our location and friendly service. It was a pleasure having you as our guest, and we hope you will come back to see us soon.Best Regards,Ron McAnaugh,Area General Manager

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and well kept.
Stayed 1 night in Feb 2024
Response from Area General Manager on 27 Feb 2024
Dear Shawn, Thank you for the generous rating of our hotel, JW Marriott Tampa Water Street. We are delighted you enjoyed everything our hotel has to offer and especially appreciated our devoted associates and inspiring surroundings. We are passionate about crafting enriching experiences with our inspired service and commitment to quality. It was a pleasure having you as our guest, and we hope you will come back to see us soon.Best Regards,Ron McAnaugh,Area General Manager

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Wow! What an experience! They made our Anniversary staycation really special. From the decorated room, chocolate cake, luxurious spa to the great customer service and overall warmth of the place, this is definitely a special hotel.
Stayed 1 night in Feb 2024
Response from Area General Manager on 20 Feb 2024
Dear Debbie, Thank you for choosing JW Marriott Tampa Water Street for your staycation and celebrating your anniversary with us. Such a special occasion deserves the extra touches our team provided. We appreciate your comments about our upscale accommodations, courteous service, and spa experience. We would love to be a part of celebrating future anniversaries with you and your partner, and we wish you all the best.Best Regards,Ron McAnaughArea General Manager

10/10 Excellent

Christopher, Northbrook

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 5 nights in Feb 2024
Response from Area General Manager on 21 Feb 2024
Dear Christopher, Thank you for the generous review. It is always a pleasure to hear from our guests, and we are pleased we exceeded your expectations. Thank you also for choosing JW Marriott Tampa Water Street, and we look forward to your next visit. Best Regards,Ron McAnaughArea General Manager

10/10 Excellent

Alli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business trip
Great location and amenities. Was greeted by friendly staff and our room had a great view of the pool and the marina. Dinner was exquisite. Will stay again
Stayed 1 night in Feb 2024
Response from Area General Manager on 18 Feb 2024
Dear Alli, Thank you for sharing about your stay at JW Marriott Tampa Water Street. We appreciate the flattering remarks and are glad you enjoyed our convenient location, friendly associates as well as our premium amenities. We are committed to quality and craft and are pleased to know that dining at our in-house restaurants and the stunning views from your room enhanced your visit with us. We look forward to seeing you again the next time you return to our great city.Best Regards,Ron McAnaughArea General Manager

10/10 Excellent

brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Feb 2024
Response from Area General Manager on 6 Feb 2024
Dear Brent, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Tampa Water Street. It was a pleasure accommodating you, and we look forward to seeing you again on your next visit to the area.Best Regards,Ron McAnaughArea General Manager

10/10 Excellent

MARINDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Area General Manager on 6 Feb 2024
Dear Marinda, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at JW Marriott Tampa Water Street; we look forward to your next visit. Best Regards,Ron McAnaughArea General Manager

10/10 Excellent

Darcy

Stayed 1 night in Jan 2024
Response from Area General Manager on 21 Jan 2024
Dear Darcy, We are thrilled you had an excellent stay at JW Marriott Tampa Water Street, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Best Regards,Ron McAnaughArea General Manager

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Area General Manager on 9 Jan 2024
Dear Alvin, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Tampa Water Street. Thank you for sharing your experience with other travelers. It was a pleasure accommodating you, and we look forward to seeing you again on your next visit to the area.Best Regards,Ron McAnaughArea General Manager

4/10 Poor

Magalys

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2023
Response from Area General Manager on 31 Jan 2024
Dear Magalys, We appreciate you choosing our hotel for your visit to Tampa. However, we are genuinely sorry for not meeting your expectations. We are passionate about crafting a distinctive, seamless experience for each guest; therefore, we are disappointed for any issues that inconvenienced you. We hope you will give us another chance to provide you with the exceptional hospitality for which we are known.Best Regards,Ron McAnaughArea General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JW Marriott at Christmas
Great customer service, delicious breakfasts and good location for things to do in Tampa.
Stayed 4 nights in Dec 2023
Response from Area General Manager on 1 Jan 2024
Dear Valued Guest, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Tampa Water Street. Thank you for sharing your experience with other travelers. It was a pleasure accommodating you, and we look forward to seeing you again on your next visit to the area.Best Regards,Ron McAnaughArea General Manager

10/10 Excellent

Jenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Area General Manager on 31 Dec 2023
Dear Jenn, We appreciate your excellent rating. At JW Marriott Tampa Water Street, our passion lies in creating enriching experiences through inspired service and a commitment to quality. Your positive rating confirms that we have successfully achieved this during your visit to Tampa. It was a pleasure having you as our guest, and we hope you will come back to see us soon. Wishing you a delightful holiday season and a Happy New Year!Best Regards,Ron McAnaughArea General Manager

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No shampoo and body cleaning in the bathroom. I found it during the shower. But reception was very nice to handled this issue. I am happy. Romm cleaning not very well. Coffee pod no refil on the 2nd day. trash can not emptied on the 2nd day...
Stayed 2 nights in Dec 2023
Response from Area General Manager on 31 Jan 2024
Dear Kathryn, Thank you for your review. We were pleased to read that you enjoyed your overall stay at our hotel. However, we apologize for the housekeeping issues you encountered with your room and the inconvenience this caused you. We have shared your feedback with the appropriate individuals to improve our services moving forward. We look forward to accommodating you again at JW Marriott Tampa Water Street on your next visit to the Tampa area.Best Regards,Ron McAnaughArea General Manager

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tampa and JW Xmas
Fantastic customer service; gorgeous property; unbelievable Christmas breakfast buffet. Will return here.
Stayed 4 nights in Dec 2023
Response from Area General Manager on 28 Dec 2023
Dear Kathleen, Thank you for choosing JW Marriott Tampa Water Street for your time in the city. We are delighted to know that our luxurious dwelling with exceptional services and the lively festive ambiance, coupled with our Christmas breakfast buffet, brought a sense of joy to your holiday experience. Our goal is to ensure that guests bid a joyful farewell to the year, welcoming the new one with hearts filled with delightful memories. We are all excited to have you join us once again and anticipate another rewarding and fulfilling journey together. We look forward to your next visit to Tampa. Wishing you a delightful holiday season and a Happy New Year!Best Regards,Ron McAnaughArea General Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in Tampa
We were very pleased with our stay at the JW Marriott. Great location with convenient access. A bit nontraditional in terms of the lobby layout and check-in experience, the hotel nonetheless offers a smart and efficient take on guest service and convenience. Room finishes, amenities, cleanliness and comfort, were all exceptional (one of those experiences where you want to take cues for a future renovation of your own house). We found the staff to be well-trained, very friendly and helpful. Food service choices were sufficient and good quality. We were particularly thankful for the healthy, fresh and quick breakfast options available at the lobby coffee bar. Overall, this is a great place to stay in Tampa and we would stay there again.
Stayed 1 night in Dec 2023
Response from Area General Manager on 24 Dec 2023
Dear Mark, Thank you for the generous rating of our hotel, JW Marriott Tampa Water Street. We are delighted that you enjoyed everything our hotel has to offer, from our decor with elegant touches to our culinary offerings. Our team is passionate about crafting enriching experiences with inspired service and a commitment to quality. It will be a pleasure to share your kind and enthusiastic compliments with them. We thoroughly enjoyed accommodating you and look forward to welcoming you back for another exceptional visit, carefully crafted with our personal touch.Best Regards,Ron McAnaughArea General Manager

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, property conditions & facilities
Wish the bar would have been opened after the end of the volleyball match on Thursday
Stayed 2 nights in Dec 2023
Response from Area General Manager on 22 Dec 2023
Dear Guest,On behalf of our team at JW Marriott Tampa Water Street, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Tampa.Best Regards,Ron McAnaugh

10/10 Excellent

Yoshinobu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Area General Manager on 11 Dec 2023
Dear Yoshinobu, Thank you for the generous review. It is always a pleasure to hear from our guests, and we are pleased that we exceeded your expectations. Combining elegant touches with the vibrant energy of Tampa's Water Street neighborhood, we are delighted that your stay was enriched in every aspect. Thank you again for choosing JW Marriott Tampa Water Street, and we look forward to your next visit. Best Regards,Ron McAnaughArea General Manager

6/10 Okay

Michael

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Area General Manager on 6 Dec 2023
Dear Michael, Thank you for choosing our hotel and taking the time to provide your helpful feedback. We apologize for the issues you experienced during your stay, and we appreciate your patience. We encourage you to try us again in the future so we can show you our passion for crafting authentic experiences.Best Regards,Ron McAnaugh

10/10 Excellent

Annesley

Stayed 1 night in Nov 2023
Response from Area General Manager on 19 Dec 2023
Dear Annesley, Thank you for the generous rating of our hotel, JW Marriott Tampa Water Street. We are delighted you enjoyed everything our hotel has to offer. We are passionate about crafting enriching experiences with our inspired service and commitment to quality. We look forward to welcoming you again for another well-balanced visit, crafted with our personal touch.Best Regards, Ron McAnaugh Area General Manager

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to stay whilst visiting Tampa to see a concert at the Amalie Arena.
Stayed 1 night in Nov 2023
Response from Area General Manager on 29 Nov 2023
Dear Sarah, Thank you for choosing JW Marriott Tampa Water Street and for the kind review. We are glad you could discover all that our outstanding location offers. Adjacent to the Tampa Riverwalk, the convention center, and the Amalie Arena, it is wonderful to be in the center of our waterfront neighborhood for our guests to enjoy. We hope to welcome you again soon for another well-balanced visit, crafted with our personal touch.Best Regards, Ron McAnaugh Area General Manager

6/10 Okay

Etheldra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room service would not pick up the line when called for 20 minutes.I , as a patron, was forced to go 18 floors down to the front desk to order my “room service “ meal!
Stayed 1 night in Nov 2023
Response from Area General Manager on 29 Nov 2023
Dear Etheldra, Thank you for your comments about your experience at our front desk. This is definitely not typical of our service, and we apologize for not providing the warm hospitality you should have received. Rest assured, we have escalated the concern with our front desk staff to be proactive going forward to elevate our guest experience. We understand your frustration and are grateful for your patience. We hope you will give us another chance to provide you with the exceptional hospitality for which we are known.Best Regards,Ron McAnaughArea General Manager

10/10 Excellent

Alwin

Stayed 2 nights in Nov 2023
Response from Area General Manager on 16 Dec 2023
Dear Alwin, We are delighted to see the five-star rating. We believe that our stylish urban oasis with Tampa Water Street’s central location is the perfect reason to make us your home away from home. It was a pleasure hosting you at JW Marriott Tampa Water Street, and we look forward to your next visit.Best Regards, Ron McAnaugh Area General Manager

10/10 Excellent

Tandra

Stayed 2 nights in Nov 2023
Response from Area General Manager on 15 Dec 2023
Dear Tandra, On behalf of our team at JW Marriott Tampa Water Street, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Tampa.Best Regards,Ron McAnaugh

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Area General Manager on 15 Dec 2023
Dear Patty, We appreciate you taking the time to leave your kind rating for JW Marriott Tampa Water Street. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon!Best Regards,Ron McAnaugh

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Area General Manager on 22 Nov 2023
Dear Edward, Thank you for the generous review. It is always a pleasure to hear from our guests, and we are pleased we exceeded your expectations. Combining elegant touches with the energy of Tampa's Water Street neighborhood, we are glad our design enriched your stay. It was our pleasure serving you at JW Marriott Tampa Water Street, and we look forward to your next visit. Best Regards, Ron McAnaugh Area General Manager

4/10 Poor

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
$30/day resort fees mandatory
Hotels should not be allowed to have mandatory resort fees on top of the amount you pay for your stay.
Stayed 2 nights in Nov 2023
Response from Area General Manager on 21 Nov 2023
Dear Valued Guest, Thank you for sharing your experience at our hotel. We hope you had a pleasant stay, overall. However, we regret your disappointment about our resort fee. We are grateful for every comment, including the things you would change. Your review is invaluable to us, and we hope to have another chance to host you again in the future. Best Regards, Ron McAnaugh Area General Manager

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Area General Manager on 21 Nov 2023
Dear Bianca, We truly appreciate your excellent rating. It is always a pleasure to hear from our guests, and we are pleased we exceeded your expectations. The fusion of elegant touches and the vibrant atmosphere of Tampa's Water Street neighborhood is something we take pride in, and we are delighted that you enjoyed the blend of our simple elegance and modern style. Thank you for choosing JW Marriott Tampa Water Street, and we look forward to your next visit. Best Regards, Ron McAnaugh Area General Manager

10/10 Excellent

liza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is exceptional, rooms are great. Cafe is wonderful . Clean clean clean !
Stayed 2 nights in Nov 2023
Response from Area General Manager on 20 Nov 2023
Dear Liza, Thank you for choosing to stay at JW Marriott Tampa Water Street and for taking the time to post a review. We enjoy hearing when our guests leave richer than when they arrived and also with replenished spirits. We are delighted to have been a part of your journey, and we hope you will make us your home away from home whenever your travels bring you to our area. We look forward to your next visit.Best Regards,Ron McAnaughArea General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
This hotel has very convenient access to the Amalie Arena for events. The walk was less than 5 minutes! The room was clean and the room service was delicious.
Stayed 1 night in Nov 2023
Response from Area General Manager on 20 Nov 2023
Dear Valued Guest, Thank you for choosing JW Marriott Tampa Water Street and for the kind review. We are glad you could discover all that our outstanding location offers. Adjacent to the Tampa Riverwalk, the convention center, and the Amalie Arena, it is wonderful to be in the center of our waterfront neighborhood for our guests to enjoy. We hope to welcome you again soon for another well-balanced visit, crafted with our personal touch.Best Regards,Ron McAnaughArea General Manager

10/10 Excellent

Angelo J

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Area General Manager on 19 Nov 2023
Dear Angelo, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Tampa Water Street. Thank you for sharing your experience with other travelers. It was a pleasure accommodating you, and we look forward to seeing you again on your next visit to the area.Best Regards,Ron McAnaughArea General Manager

10/10 Excellent

alexis

Stayed 1 night in Nov 2023
Response from Area General Manager on 18 Nov 2023
Dear Alexis, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Tampa Water Street. Thank you for sharing your experience with other travelers. It was a pleasure accommodating you, and we look forward to seeing you again on your next visit to the area.Best Regards, Ron McAnaugh Area General Manager

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the accomodations were perfect!
Stayed 5 nights in Nov 2023
Response from Area General Manager on 15 Nov 2023
Dear Richard, Thank you for reviewing your stay at JW Marriott Tampa Water Street. We are glad that we exceeded your expectations during your visit. We are pleased to know you enjoyed our attention to craft and detail with our gracefully appointed rooms featuring deluxe bedding, modern in-room technology, and amenities. We hope to welcome you back soon for another enriching experience.Best Regards,Ron McAnaugh

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel always a great stay and a great nights sleep!
Stayed 1 night in Nov 2023
Response from Area General Manager on 12 Nov 2023
Dear Lisa, Thank you for your kind review of JW Marriott Tampa Water Street. We are pleased to read about your enjoyable stay and that our comfortable beds provided you with a relaxing night’s sleep. Thank you for choosing to stay with us; we hope to have the opportunity to welcome you back soon.Best Regards,Ron McAnaughArea General Manager