Private beach nearby, white sand

Reviews of Pines Motel

2 out of 5
Pines Motel
1919 Business Loop I-75, St Ignace, MI

Reviews

7.2

Good

Rating 10 - Excellent. 50 out of 229 reviews" "
Rating 8 - Good. 86 out of 229 reviews" "
Rating 6 - Okay. 54 out of 229 reviews" "
Rating 4 - Poor. 25 out of 229 reviews" "
Rating 2 - Terrible. 14 out of 229 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Angelia, Livonia

Liked: Cleanliness, staff & service, property conditions & facilities
It is clean room ! I would recommend my friend to reserve it if they would come to northern Michigan for fun.
Stayed 2 nights in Oct 2023
Response from Juli Pines on 28 Oct 2023
Thank you for your response We try and have clean rooms and listen to what everyone has to say

10/10 Excellent

Terry

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms desperately need updating. New beds, linens and new showers would be a good start.
Stayed 2 nights in Oct 2023

6/10 Okay

David

Disliked: Cleanliness
Quirky,made with knotted pine.Very small rooms nice access to beach.Dog friendly.Fall back to the 50's age of motoring.Not very good value if you want to stay in a generic hotel which has comfier beds larger bathrooms and breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escape from the traditional hotel experience
The room is like a cabin, with a beautiful beach and campfire space too. Wonderful value and an escape from the normal hotel room experience. Pet friendly and staff are very helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

Shelly

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms had a cabin feel to them. They are pet friendly, which is a plus for me.
Stayed 1 night in Sep 2023

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is great,clean but a bit of a problem with the wi fi
Stayed 1 night in Sep 2023

8/10 Good

John

Travelled with pets
Old fashioned motel with its original ambience preserved, access to a private sand beach is a plus. Otherwise it’s pretty bare bones. There was no free breakfast as mentioned by another reviewer. Probably would stay again but be better prepared with sundries and an extension cord
Stayed 2 nights in Aug 2023

2/10 Terrible

Hugh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Stayed 1 night in Aug 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was beach access and a place to sit and view Lake Huron and Mackinac Island. The free breakfast was delicious. Very friendly people!
Stayed 2 nights in Aug 2023
Response from Nancy the Pines Motel on 21 Aug 2023
Very much we hope you enjoyed. We hope you enjoyed your stay and we are glad that the free breakfast was delicious.

6/10 Okay

ken

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Quite dated and no mini-refrigerator, but the staff was great and the location was convenient. It is not the Radisson, but the value was good and we would stay again.
Stayed 1 night in Jul 2023
Response from Nancy Pines Motel on 21 Aug 2023
Hey, we are only a small mom and pop place. We do not have microwaves and refrigerators in every room but if you ask for it in advance, we can try and accommodate you. I’m glad you enjoyed everything else. Thank you, Nancy.

6/10 Okay

Joseph

Liked: Staff & service
Disliked: Cleanliness
Not bad overall, not great
Big positives about this place is the friendly staff and flexibility in checking in. They definitely excelled in that. Bed was ok and the AC made the room very cold which was nice. The room was ok overall. Definitely fine for the one night spent there but shower was pretty small and seemed like the room just needed some overall renovations. But for the price I can’t really argue
Stayed 1 night in Jul 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet, front desk lady was very pleasant and helpful!
Stayed 1 night in Oct 2022
Response from Stephenie on 27 Oct 2022
Thank you so much for your review! We are glad you enjoyed your stay with us, and we hope you return next season!

2/10 Terrible

Deanna

Stayed 2 nights in Oct 2022

6/10 Okay

Melissa

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

Marcie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nah
Check in was good and I appreciated them calling with late check in instructions, but we were told there was no heat but they had turned on an electric heater that had to stay where it was placed and we needed to “work around it.” It was cold even turned up to 80. No hot water in shower. Grabbed a washcloth and it had a wad of dirty hair in it. Beds uncomfortable and both leaned to one side. On the plus side, bedding appeared clean and it was fairly cheap for one night
Stayed 1 night in Oct 2022
Response from Stephenie on 20 Oct 2022
Thank you for your review; we apologize for your room's specific conditions. We do wish you would have brought your concerns up to us at the time of your stay. However, we will be looking into the hot water in the room you stayed in and will be checking the laundry situation. We hope you do give us a chance again in the future. Thank you again for visiting with us.

4/10 Poor

Gary

Travelled with family
Liked: Cleanliness
Disliked: Amenities
After going in we noticed there was no refrigerator, microwave. The bathroom was very small but the bed was comfortable. I will not stay here again. You get what you pay for.
Stayed 2 nights in Oct 2022
Response from Stephenie on 12 Oct 2022
Thank you for your review; we're very sorry you did not enjoy your stay here. We will try to improve from your comments. Thank you for staying with us, and we do hope you change your mind about staying with us in the future.

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Quaint rooms and stay. Very pleased!
Stayed 1 night in Sep 2022
Response from Stephenie on 4 Oct 2022
Thank you so much for your review! We are so happy you enjoyed your stay, and hope you stay with us in the future!

8/10 Good

Gilbert

Travelled with family, Travelled with group
Liked: Staff & service
Good place to sleep IF ORVING etc. . Older place could use some TLC. But had clean sheets Hot showers.coffee maker mini fridge microwave
Stayed 2 nights in Sep 2022
Response from Stephenie on 28 Sep 2022
Thank you for your review! We are happy you enjoyed your stay, and we hope you join us next year! Thank you again!

8/10 Good

James

Stayed 2 nights in Sep 2022

6/10 Okay

Sherry, West Branch

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It was a place to sleep. Bed was comfy. I was disappointed it didn't have a microwave. I thought I saw one in the pictures. Very old bathroom facilities, but worked. Old style tv, but worked. Nice porch, but very noisy. Thin walls. Could hear tv next door. String hanging from ceiling fan. Could not run fan without light on. Good heater. Old carpet...
Stayed 1 night in Sep 2022
Response from Stephenie on 25 Sep 2022
Thank you for your review. We will take your comments and try to improve where we can. Thank you again for staying with us and letting us know your thoughts. We hope you enjoyed your stay and decide to stay with us again.

2/10 Terrible

Stephen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were so gross, black mold in the shower, food spilled in the fridge, cobwebs every where. I don't think the rooms have been cleaned in years.
Stayed 1 night in Aug 2022
Response from Stephenie on 2 Sep 2022
We are very sorry to hear that you were so disappointed with your stay at our motel. We aim to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to detail left something to be desired on this occasion - this is very unlike us. At our motel, we take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. Our staff generally does a great job when it comes to maintaining our facility and preparing the rooms for upcoming guests, so it is strange that this happened. We extend our heartfelt apologies for not achieving our goal of providing you with a comfortable and clean room to stay in. Still, we appreciate you staying with us on this visit, and we sincerely hope you will give us another chance to restore your faith in our motel and hospitality.

6/10 Okay

Kelsey

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
No wifi or breakfast. Small and a little run down with thin walls. We used as a midway point back home and didn't end up staying while night
Stayed 1 night in Aug 2022
Response from Stephenie on 31 Aug 2022
Thank you for your review. We do apologize about the wifi and breakfast. While we do have wifi, it isn't very strong for our area, and I understand that can be frustrating. We are an older motel that needs some renovations, and we hope to be tackling these projects soon. Once we have those done, we hope you would give us another chance by staying with us in the future.

8/10 Good

Sherolyn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Mom and Pop Owned
Obviously an older Motel and the Red lights over every door was a little concerning, but the beds were comfy and the rooms was relatively clean. I prefer mom and pop places to chains so I expect some quirks when I choose my motels.
Stayed 1 night in Aug 2022
Response from Stephenie on 31 Aug 2022
Thank you for your review; we are happy you enjoyed your stay! Please do not hesitate to book with us again. We wish you well on your travels and adventures!

6/10 Okay

julie

Travelled with partner
Liked: Cleanliness, staff & service
Rustic, clean. Reasonable price and good location. Liked the knotty pine. Frig freezer needs a defrost.
Stayed 1 night in Aug 2022
Response from Stephenie on 29 Aug 2022
Thank you for your review; we hope you had a nice stay with us. We hope to see you in the future.

6/10 Okay

TINA

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022
Response from Stephenie on 29 Aug 2022
Thank you for your review, we hope you where still able to enjoy your stay with us.

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quaint place to stay. We are repeat customers. Close to most everything. Time to upgrade to new thicker towels.
Stayed 1 night in Aug 2022
Response from Stephenie on 28 Aug 2022
Thank you for your review; we will try to improve from your comments. We're happy you enjoyed your stay!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Stephenie on 26 Aug 2022
Thank you for your review, hope you still enjoyed your stay with us.

6/10 Okay

Patricia

Stayed 1 night in Aug 2022

8/10 Good

Tracy

Stayed 1 night in Aug 2022

6/10 Okay

Paul

Travelled with family
Disliked: Property conditions & facilities
Terrible internet. Floor was slanted. Just not worth the money.
Stayed 2 nights in Aug 2022
Response from Stephenie on 12 Aug 2022
Thank you for your review; we hope you were still able to enjoy your stay with us.

4/10 Poor

Linda

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Sheri

Liked: Cleanliness
Wi-Fi iffy
It’s was okay. Definitely dated, which I knew from the photos. Quaint area. Internet was almost non existent though.
Stayed 2 nights in Jul 2022
Response from Stephenie on 1 Aug 2022
Thank you for your review; we hope you were still able to enjoy your stay with us.

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
short walk to water
Stayed 1 night in Jul 2022
Response from Stephenie on 1 Aug 2022
Thank you for your review; we hope you enjoyed your stay with us!

6/10 Okay

Miriam

Travelled with family
Liked: Cleanliness
Cozy cabins. Access to beach is valuable if you want to walk it, possible for some distance, but some obstacles or have a fire and it is not too windy. The water is really cold, too cold for my teenage kids who have swam our whole trip in plenty of cold water. It is colder on this Lake Huron side than the Lake Michigan side. Staff is nice, but gone a lot, so not always easily accessible. Towels in room our really thin, hard and cheap. Price of room is a value, but towels quality were even below the value price of room, just like large rags. Shower and beds were just fine. AC unit is super dirty old, loud and does not get the job done fast or even fully, at least in our room. This property should not list that it has wifi. The wifi did not work over half the time. It was frustratingly lost/dropped/cut off all the time or it could not be found. If we had known this we would not have stayed here. On the plus side, the staff is nice and the accommodations are clean.
Stayed 2 nights in Jul 2022
Response from Stephenie on 1 Aug 2022
Thank you for your review; we hope you still enjoyed your stay with us. We will take your comments and try to improve where we can.

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The motel was very cute and clean. The mattress could stand to be upgraded, but all in all we would stay at Pines Motel again.
Stayed 1 night in Jul 2022
Response from Stephenie on 28 Jul 2022
Thank you for your review! We are so happy you enjoyed your stay with us. Thank you again, and we hope you book with us in the future!

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vintage Michigan fun
This Vintage motel was just the "old Michigan" experience we were hoping for. Knotty pine walls, a new shower stall and the deli next door for breakfast made our stay fun and relaxing.
Stayed 3 nights in Jul 2022
Response from Stephenie on 28 Jul 2022
Thank you for your review! We are so happy you had a wonderful time with us! Please make sure to book with us again in the future!

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Stephenie on 28 Jul 2022
Thank you for your review! We hope you stay with us again!

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and convenient. Our only objection was the bed. It was way too soft.
Stayed 1 night in Jul 2022
Response from Stephenie on 22 Jul 2022
Thank you for your review; we hope you were still able to enjoy your stay. Please stay with us again!

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, staff & service
It was okay for a overnight sleep otherwise I would not stay more than one night
Stayed 1 night in Jul 2022
Response from Stephenie on 17 Jul 2022
Thank you for your review. We hope you were able to enjoy your stay with us

8/10 Good

KRISHNAMURTHY, okemos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Judy

Travelled with family
Liked: Staff & service
Just ok
Overall ok. Thought room had a microwave n mini fridge. Nope - was given the one room without. Paper thin walls...no need for TV, can listen to neighbors drama! OK for a cheap motel.
Stayed 2 nights in Jul 2022
Response from Stephenie on 17 Jul 2022
Thank you for your review. We hope you were able to enjoy your stay with us.

10/10 Excellent

Victoria

Stayed 1 night in Jul 2022

6/10 Okay

Virginia

Liked: Cleanliness, staff & service
Okay
Adequate, basic place to stay the night.
Stayed 1 night in Jul 2022
Response from Stephenie on 17 Jul 2022
Thank you for your review. We hope you enjoyed your stay with us.

6/10 Okay

Nicolle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was friendly. There is beach access and a fire ring on Lake Huron - about a 1 block walk. That was our favorite part. It was very affordable. The room was small, and didn’t have a fridge or breakfast offered. I would stay there again but it’s definitely rustic.
Stayed 2 nights in Jun 2022
Response from Stephenie on 4 Jul 2022
Thank you for your review; we hope you enjoyed your stay with us.

4/10 Poor

Blake

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Very outdated, but, if just passing through or staying one night, it will do. Very small bathroom. No coffee with coffee maker. Frig, no microwave. Our traveling companions had a microwave, no frig. Very small towels (and rough!)
Stayed 1 night in Jun 2022
Response from Stephenie on 3 Jul 2022
We're sorry you did not enjoy your stay with us; we are trying to do our best. We will take your comments and try to improve.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Jun 2022
Response from Stephenie on 29 Jun 2022
Thank you so much for the review! We are so happy that you enjoyed your stay with us! You are of course welcome back anytime! We hope to see you in the future :)

4/10 Poor

Bill

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Check-in staff confused. Mattress need to be replaced.
Stayed 1 night in Jun 2022
Response from Stephenie on 23 Jun 2022
I apologize for the confusion at the beginning and the mattress. We will check that out. We hope you enjoyed the rest of your stay.

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
They are very friendly. The property is peaceful.
Stayed 1 night in Jun 2022
Response from Stephenie on 15 Jun 2022
Thank you so much for your review, we hope to see you again! :)