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Reviews of Beluga Boutique Hotel

4 out of 5
Beluga Boutique Hotel
126/92, Moo 2, T Maret., Koh Samui, Surat Thani

Reviews

9.6

Exceptional

Rating 10 - Excellent. 164 out of 207 reviews" "
Rating 8 - Good. 34 out of 207 reviews" "
Rating 6 - Okay. 4 out of 207 reviews" "
Rating 4 - Poor. 4 out of 207 reviews" "
Rating 2 - Terrible. 1 out of 207 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful hotel at a perfect location by the beach. The staff is extremely helpful, attentive and kind. I would highly recommend a stay here.
Stayed 2 nights in May 2024
Response from olivier on 10 May 2024
HiThank you Edward for your Kindly comment.See you soon at BELUGA.

10/10 Excellent

Iulia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolute dream of a hotel to stay at! The location was breath taking, it was such a peaceful atmosphere, and the staff was incredibly helpful and kind. The morning room turn-over was so quick that we had come back from breakfast just 45 minutes after leaving, and the room was made up for us already. The beach right next to the hotel has such clear blue water that is perfect for swimming, and clean sand to lay out on. I would absolutely recommend this hotel to all of my family and friends.
Stayed 5 nights in Apr 2024
Response from olivier on 28 Apr 2024
Thank Lulia for you lovely comment.We are happy to have made your stay pleasant.This is the "BELUGA SPIRIT"Hope to see you soon

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beluga is a quint little boutique hotel located in the rocks long the beach. Major rock formation landmark 100 meters away yet so quiet and calming. No kids or drunks anywhere near the property. Will return … and soon !!
Stayed 3 nights in Apr 2024
Response from olivier on 24 Apr 2024
Thank you very much Darren for your comment.We are happy that you had a good stay.We attach a lot of importance to what we call the "Beluga spirit" : Our goal is for our customers to feel at home.See you soon at Beluga.

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, feels secluded but still close to the buzz. Service is wonderful, staff are all so friendly and helpful. Would definitely stay here again!
Stayed 1 night in Apr 2024
Response from olivier on 11 Apr 2024
Hi Gabrielle. Thank for your note.We are happy that you had a pleasant stay.Hope to see you soon at Beluga.

10/10 Excellent

Rianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from olivier on 28 Mar 2024
Hi Rianna thank you for your kindly comment.It was a real pleasure knowing you.See you soon at BELUGA to take a special cocktail

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from olivier on 12 Mar 2024
Hi Thank for your note.We are happy that you had a pleasant stay.See you soon at Beluga.

10/10 Excellent

Connor

Stayed 4 nights in Feb 2024
Response from olivier on 21 Mar 2024
Hi Thank for Connor your note.We are happy that you had a pleasant stay.Hope to see you soon at Beluga.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing. My Wife was ill during our stay but they allowed her to take her food to the room or on to a sunbed. Every morning they asked how she was,which was really nice of them. Overall a lovely well run friendly hotel and the view welll see for yourself
Stayed 4 nights in Jan 2024
Response from olivier on 8 Feb 2024
Thank Stephen for your kind comment.We are very committed to ensuring that our guests have the best possible stay.It’s the "beluga spirit".Hope to see you again soon.

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. The service, cleanliness, and food are top draw and exceed that of any 5-star property but it's the little things all added together that make for a great hotel and the Beluga excels in getting the whole package just right.
Stayed 3 nights in Jan 2024
Response from olivier on 9 Jan 2024
Hi JamesThank you for your kindly comment.It was a real pleasure knowing you.See you soon at BELUGA.

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing and well run resort. Food and bar were very good and staff was great! Rooms were clean and housekeeping cleaned daily.
Stayed 5 nights in Aug 2023

4/10 Poor

Susan

Liked: Cleanliness, staff & service
The room key is attached to the room card for electricity, etc. This made it very inconvenient to keep the room air-conditioned. The air-conditioning was awful. It did not even reach the bathroom which was stuffy all the time. The air conditioning was so weak that it only blew in one spot. The property is also located in an area where there is no lighting and you have to walk through a very dark alleyway to get back home. As the sunsets early gets pitch dark by around 7:00 PM. It’s very dangerous to be walking around.
Stayed 2 nights in Aug 2023

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday ❘ Couple The Beluga is by far the best hotel in Samui!! I want to thank Ooo, Oliver, Nine , Win and all the other amazing staff as they actually made our holiday very special. They are some of the most beautiful people we have ever met and we will be back next year for sure. The food is nothing short of amazing so we really didn’t go anywhere else as it just doesn’t compare. We stayed in a few rooms as we had to change our booking due to a family situation and they could not have been more helpful . We moved to 3 rooms and they were all beautiful and unique and we loved them all. The beach is the best in Samui and by far the most beautiful right in front of the hotel. There is a bar next door owned by a great bloke called “pok pac”. He usually surfaces around 4pm and is so worth the wait. He is good friends with Beluga so it’s like you are surrounded by family…this place is truly unique and a hidden paradise as we never considered them staff, just friends to have a laugh with and make great food, drinks and have a fun with. . Thank you once again guys for making our time so special. Love Louise and Richard xxxx Rooms5.0Service5.0Location5.0 Hotel highlightsLuxury · Great view · Romantic · Great value RoomsVery very clean and changed daily. The girls are all so sweet Food & drinksBest pad Thai and chips and the breakfast it’s out if this world.
Stayed 9 nights in Jul 2023
Response from olivier on 13 Dec 2023
Thank you very much Louise for this lovely comment.Sometimes there are magical encounters.When customers are no longer really customers.We are very attached to the family spirit.See you soon to have a drink together on the rock.

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel by the beach with an amazing staff. The hotel beach is very private
Stayed 3 nights in Jul 2023
Response from Olivier on 19 Jul 2023
Thank you Priscilla for choosing Beluga for your stay.We are happy that you had a good time with us.Our entire team works to make your stay the best it can be.See you very soon I hope at the beluga.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of great food and activities in walking distance. Beach is amazing and everything is quiet and peaceful.
Stayed 6 nights in Jul 2023
Response from Olivier on 14 Jul 2023
Hello Robert,Thank you for your review.Hoping to see you again in our hotel,Best regards.Olivier

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful little pocket of Koh Samui. This feels off the beaten path but is right next to grandma and grandpa rocks which is convenient. It is down the beach from the main part of Lamai (long walk but doable). The staff were so kind and helpful. I got a massage each day with the woman right next to the property…$9 for an hour. Incredible. Swimming is lovely in the ocean or pool. Drinks and juices are well priced. Breakfast is also wonderful, eggs and pastries with fruit and coffee or tea. This is a quiet place with a chill vibe, I was happy to spend a lot of time here when I normally would be out and about the whole time. Definitely check out Beluga!
Stayed 4 nights in Jul 2023
Response from Olivier on 13 Jul 2023
Hello Crystal,We are delighted that you enjoyed your stay and thank you for your review. The whole team appreciates taking care of our customers, it was a pleasure to have been able to make your stay more pleasant

10/10 Excellent

Richard

Stayed 15 nights in May 2023
Response from Olivier on 2 Jul 2023
Hello Richard,Thank you for your review.Hoping to see you again in our hotel,Best regards,Olivier LE DOUCEN

8/10 Good

Nelson

Travelled with family
Liked: Cleanliness, staff & service
Ownner, manager and especially staff were excellent. Quiet and peaceful, Great location, just needs some TLC and a refurb. We would not hesitate to revisit if we were provided the same room.
Stayed 8 nights in May 2023

10/10 Excellent

Chantell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my time at the Beluga Boutique Hotel. The staff were exceptionally friendly and accommodating, the hotel was clean, and food was decently priced.
Stayed 3 nights in May 2023
Response from Olivier on 5 Jun 2023
Hi Chantell.It was a pleasure to see you again at Beluga.See you soon.

10/10 Excellent

Louise-Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed during low season and were just two of a handful of customers, all the staff were accommodating. The chef is fantastic and prepared great food. The pool is good. The beach is almost private and very peaceful to relax. Win was super, he was the kindest and friendliest staff member and made our stay more memorable. Great location, would stay again.
Response from Olivier on 5 Jun 2023
Hello Louise,We are delighted that you enjoyed your stay and thank you for your review. The whole team appreciates taking care of our customers, it was a pleasure to have been able to make your stay more pleasant

10/10 Excellent

Beth, Poulsbo

Travelled with group
Liked: Cleanliness, staff & service
Loved everything
Stayed 3 nights in May 2023
Response from Olivier on 31 May 2023
Hello Julia,Thank you for your review.Hoping to see you again in our hotel,Best regards,Olivier LE DOUCEN

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location for a relaxing stay by the beach. The staff are genuinely happy and always willing to go the extra mile to ensure their guests are enjoying their stay and have everything they need. Love the more personal approach compared with large chain hotels and the friendly, laid-back vibe. Hope to return again!
Stayed 5 nights in Apr 2023
Response from Olivier on 22 May 2023
Hello, thank you for your review! Indeed, our teams do their best to treat our customers, we are delighted that you liked their approach. We also hope to see you again in the future!

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2023
Response from Olivier LE DOUCEN on 10 May 2023
Hello Stuart,Thank you for your review.Hoping to see you again in our hotel,Best regards,Olivier LE DOUCEN

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I have just returned from a 7 night stay this April and have had an amazing time. We loved everything about the Beluga and would highly recommend. Booking was easy and communication prompt and helpful. We stayed in the front double deluxe room which was clean and well serviced and had a great ocean view. What made our stay extra special was the wonderful team of staff who couldn’t have been anymore helpful. They went above and beyond to be welcoming and accomodating and the guys in the office were really helpful with organising trips, taxis and also offering local info and answering any questions we had. The Beluga is in a lovely location at the bottom end of Lamai beach. It’s very picturesque with the rocks in the water forming a little pools to have a dip in. It’s easy to walk a very short distance to the rest of the beach and have a proper swim. There is also a little hut adjacent to the hotel on the beach offering good priced massages. The Beluga felt like a very special small hotel and was really great value for money. Don’t be put off by the entrance as what lies beyond the initial walkway is just fabulous. Thank you very much for a great holiday!
Stayed 7 nights in Apr 2023
Response from Olivier LE DOUCEN on 10 May 2023
Hello Helen,We are delighted that you enjoyed your stay and thank you for your review. The whole team appreciates taking care of our customers, it was a pleasure to have been able to make your stay more pleasant by our tourist advice and taxi service. Hope to see you again in our hotel.Best regards, Olivier LE DOUCEN

10/10 Excellent

Brian, Campobello

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great view of ocean
Stayed 3 nights in Apr 2023
Response from olivier on 7 Apr 2023
Thank for your commrnent.We are happy that you had a good stay.See you very soon I hope at the beluga.

10/10 Excellent

Christopher, Titusville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff’s attention to detail and customer service was out of this world! The view from the property is breathtaking and made us never want to leave. There are several great local restaurants and bars within 5 minutes walk. We will make this out go to spot when in Ko Samui.
Stayed 2 nights in Mar 2023
Response from Olivier on 19 Mar 2023
Thank for your comment. It was a real pleasure to know you.This is the Beluga concept : We take care of our customers from the first day to the last.Hope to see you soon at Beluga.

10/10 Excellent

Oxana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in Beluga boutique hotel was very enjoyable. The staff was simply amazing. Wyn was great behind the bar, always happy, and Nien, the guy who served us breakfast was very kind. O helped us a lot with choosing excursions. And we booked all our taxis through O. We talked to her at breakfast about what we wanted to do for the day and it was great to have her support. Oli (Oliver) the manager was always pleasant and easy to talk to. We were two hours early on arrival and Oli saw us and walked across the pool area to greet us and carry our bags and we were made to feel special, we were offered welcome drinks and a fruit plate. All in all, a unique experience.
Stayed 12 nights in Feb 2023
Response from Olivier on 7 Mar 2023
Thank for your comment. It was a real pleasure to know you.This is the Beluga concept : We take care of our customers from the first day to the last.Hope to see you soon at Beluga.

10/10 Excellent

Alton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a quaint boutique resort that’s directly on the beach. There are plenty of restaurants within walking distance. For most of the island activities the operators will pick you up so transportation is not an issue. The views are incredible, the staff is so friendly and helpful. This will be our go to resort every time we come to Samui.
Stayed 4 nights in Jan 2023
Response from Olivier on 2 Feb 2023
Thankyou very much for your comment.We will be there during your next stay to welcome you and offer you an unforgettable stay.

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for couples
Fantastic hotel right on the beach. Away from the main bustle of the town so nice and relaxed and quiet, perfect for couples. Service is top class by all staff.
Stayed 7 nights in Jan 2023
Response from Olivier on 2 Feb 2023
Thank for your commrnent.We are happy that you had a good stay.See you very soon I hope at the beluga.

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Was amazing helpful staff Very disappointed that children were allowed into the hotel as booked a adult only accommodation Three of the days children there our last day 5 to 7 children there have cancelled our next booking due to this Every thing else was good just very disappointing that children were there wether it’s staff or owners children
Stayed 5 nights in Jan 2023

10/10 Excellent

Linh

Stayed 2 nights in Jan 2023
Response from Olivier on 17 Jan 2023
We thank you for your comment. We are happy that you enjoyed your stay at Beluga.Hoping to see you soon.

10/10 Excellent

Marko

Response from Olivier on 7 Mar 2023
Thank you for your comment we're happy that you had a good stay.

10/10 Excellent

Mandy

Stayed 5 nights in Jan 2023
Response from Olivier on 12 Jan 2023
Thank for you note.We are happy that you enjoyed your stay.

10/10 Excellent

Dodmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice and kind. Breakfast is 350 Bhat and it was delicious. The hotel is literally right on the beach and it is private so not a lot of people. I sometimes felt I was the only one there. The hotel is really small and cute. Great customer service to all staff. everyone was friendly. I would come back again.
Response from Olivier on 16 Jan 2023
Thank you for your comment.We hope to see you again very soon at BELUGA

4/10 Poor

Abhay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We overall didn't like our stay here. There was no hot water through out our stay. We told the staff about it, but nothing was done. Rooms are smaller than they appear in pics. Balcony is not private. There's no trash bin in the room. We had called up the hotel to ask about scooter rentals and were told that they can provide it. We reached after 6pm for check in and were told the scooter renting is done by manager who leaves by 6pm. We weren't told about this 6pm deadline on call. We spent the next hour or so looking for a scooter. On the day of checking out, we called up the front desk for booking cab to airport. Weirdly we were told the cab is already booked although we never asked for it. I decided to go to office because i couldn't trust what the person on call said. At the office i realised that the cab wasn't confirmed. The person there called up the taxi guy and confirmed the taxi. If i wouldn't have gone to the office, we probably wouldn't have gotten a taxi. Overall we didn't feel like this is a 4 star hotel and wouldn't recommend it to others.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Choice in Lamai
The hotel is away from the busy part of Lamai, but still many good food options close by and everything else you would need. The hotel is not a big Hot Spot for the drinking crowd (although they have a nice bar) so it's always very quiet and laid back. If you rent a motorbike, you can be in the town center in 5 minutes or less. The hotel is on the beach, but not the nicest part of Lamai beach, but you can walk along the beach to nice spots. The beach is not trashy but it should be cleaned of natural sea deposits more often. Over all, a very nice place to stay with a great staff!
Stayed 5 nights in Dec 2022
Response from Olivier on 22 Dec 2022
Thank you for comment.We clean the beach every day, front the BELUGAThe rainy season was particularly violent.Also on some days it is impossible or even dangerous to clean the beach.Also, we hope, despite the weather conditions, that you had a good stay in Beluga.Olivier

8/10 Good

Aman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, nice quaint location. Best part is their unique beachfront. Loved staying here!
Response from Olivier on 1 Dec 2022
Hi AmanMany thanks you for your lovely comment.Hope to see you again in our establishment Your satisfaction is our rewardBest Regards Olivier LE DOUCEN

10/10 Excellent

thomas

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a lovely stay at the Beluga boutique hotel. It is well located on the island, facilities and fit out is to a great standard and sceneries from the terrace and bar are stunning. The staff is very friendly and extremely helpful. They were always polite, professional and going the extra mile to make our stay stress free. Everyone had an excellent English and several staff speak French too. There is approx 15 rooms in the hotel so you’ll never feel overwhelmed by people in communal areas. Cocktails at the bar, coffees and breakfast deserve no less than a 10 out of 10. We enjoyed every drinks and food at the Beluga. We were also delighted to find freshly made croissants, pain au chocolats and delicious baguettes at the breakfast. Motorbikes can be rented from the hotel for 200bats/day to explore the island and boat trips to other islands or back to the airport can be organised by the hotel staff for a very competitive price.
Stayed 4 nights in Nov 2022
Response from Olivier on 15 Nov 2022
Thank for your comments Thomas It was a pleasure to met you We hope to see you soon again.Perhaps we will have the opportunity to have a drink in Edinburgh? Olivier

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was great. Room was awesome with pool and sea view. Plus next to hotel was beautiful big rock you can walk up and they have bean bag chair abd you can take in the view.
Stayed 2 nights in Oct 2022
Response from Olivier on 17 Oct 2022
Thank for your comments Paul It was a pleasure to met you We hope to see you soon to take a drink on the Rock

10/10 Excellent

Hassan

Stayed 3 nights in Sep 2022

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and views in this little getaway. The Best thing was the service. I really enjoyed the warm greetings from all everyday and them bring my morning drink to me as I enjoyed the views from my balcony.
Stayed 3 nights in Sep 2022
Response from Olivier on 11 Sep 2022
Hi David Many thanks you for your lovely comment.Hope to see you again in our establishment Your satisfaction is our rewardBest Regards Olivier LE DOUCEN

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Good location, very friendly and helpful staff. Would recommend.
Stayed 8 nights in Aug 2022
Response from Olivier on 12 Sep 2022
Hi RebeccaMany thanks you for your lovely comment.Hope to see you again in our establishment Best Regards Olivier LE DOUCEN

10/10 Excellent

Danielle

Stayed 7 nights in Aug 2022

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite hotel ever!
The best hotel I’ve stayed at ever! The staff where the most amazing, detailed orientated, kind and welcoming people! I have not one bad thing to say about this hotel! Amazing location right on the beach, with a lovely pool! Rooms were clean, with everything and more that you might need while staying there! The food at the hotel was to die for, even on the pricey side but still would choose to eat here the food was amazing! Any questions were answered without hesitation or issue! We will 100% be back!
Stayed 3 nights in Jun 2022
Response from Olivier on 4 Jul 2022
Hi Rebecca Many thanks you for your lovely comment.Hope to see you again in our establishment Best Regards Olivier LE DOUCEN

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, nice pool, great food and drink, owner and staff very friendly, staff is excellent. Relaxing stay will go back, recommended!!
Stayed 5 nights in May 2022
Response from Olivier on 15 May 2022
Thank for your comments Ronald It was a pleasure to met you We hope to see you soon Olivier

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un petit coin de paradis !
Je suis venu dans cet hôtel en 2013 pour la première fois et j’ai toujours voulu y retourner, voilà qui est désormais fait. Olivier, le nouveau propriétaire de l’hôtel fera en sorte que vous vous sentiez chez vous et ce grâce à la magie de son staff et du côté « boutique, privatif » de l’hôtel. Imaginez avoir une grande maison avec des cocktails d’exception à un prix bien plus que raisonnable. Pour ma part, comme en 2013, c’est toujours un petit coin de paradis, loin des énormes ressorts qui n’accorde souvent peu d’importance à votre personne. Merci Olivier pour ce chaleureux accueil, et une excellente suite dans cette aventure!
Stayed 3 nights in Jan 2022
Response from Olivier on 17 Jan 2022
Merci de votre confiance et pour ces échanges... Toute l'équipe du BELUGA a été ravie de vous accueillir et d'avoir contribué à rendre votre séjour le plus agréable possible. Souhaitant vous revoir bientot. Olivier

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the place, great service.
Stayed 1 night in Jan 2022
Response from Olivier on 11 Jan 2022
Hi Alan Thank you for your comment and hope to see you again soon in our establishment Best Regards Olivier LE DOUCEN

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2020

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Loved our time at the Beluga. The staff at the hotel defiantly have a customer focused attitude from the maintenance guy to the manager they are all looking to enhance the guest experience. This shows in all the little details around the hotel, from the extra touches in the room, to the guy moving patio umbrellas around to make sure you are in the shade! The food is very good, and the included breakfast is the best I have ever had from any hotel. Really enjoyed our time there.
Stayed 3 nights in Mar 2020

8/10 Good

Niko, Seattle Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small and not well designed. We traveled overseas every year. The last time we have seen a small hotel room like this was in central Hong Kong. We had to clear out most of the stuff on the one (and only) table so we could put our suitcases on it. And they also had the smallest night-stand, just big enough for an iPad. But the beautiful property and good customer service from the staffs all make up for the small inconvenience. And it’s short walk to many great things.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the nicest hotel I've ever stayed in. Small, clean,quiet, great views of the ocean, excellent service and great food and lovely staff.
Stayed 11 nights in Jan 2020