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Reviews of Dunollie Hotel

3 out of 5
Dunollie Hotel
Broadford, Isle of Skye, Scotland

Reviews

6.6
Rating 10 - Excellent. 120 out of 760 reviews" "
Rating 8 - Good. 238 out of 760 reviews" "
Rating 6 - Okay. 201 out of 760 reviews" "
Rating 4 - Poor. 121 out of 760 reviews" "
Rating 2 - Terrible. 80 out of 760 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Nicola

Travelled with family
Liked: Property conditions & facilities
Limited parking but otherwise fine for a convenient stop off between ferries
Stayed 1 night in May 2024

6/10 Okay

Julya

Travelled with partner
Liked: Staff & service
Paid more for this hotel than we would have paid for Airbnb or something similar that would have been nicer, but there was nothing wrong with the hotel. It’s just a little old and outdated.
Stayed 1 night in May 2024

10/10 Excellent

Rod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service. Great to be able to have a drink in the bar
Stayed 1 night in May 2024

2/10 Terrible

Naomi

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The area is beautiful, the rooms left much to be desired, the hotel would benefit from some air fresheners in the room as it smelled super stale and musty. The bed unfortunately was like sleeping on a stack of newspapers. The pillows were very hard. All in all, we are sleep deprived and it has unfortunately taken away from this next lag of our trip. A new mattress, pillows and and air fresher would make all the difference for your future guests.
Stayed 2 nights in May 2024

2/10 Terrible

Wende, littleton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel!
Stayed 1 night in May 2024

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel does need updating. The staff was wonderful, especially Alex. He helped us navigate out of a transportation bind we got ourselves into. There is not much to do in the village but it is quaint.
Stayed 2 nights in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Nice place.
Stayed 2 nights in May 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was very welcoming The room was clean and comfortable, maybe a bit dated.
Stayed 2 nights in May 2024

2/10 Terrible

Marian

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Staff were rude and disinterested in their guests. Absolutely no parking available even for check in. The floor in the bathroom had damage under the floor covering to the point we had to step over it to get to the sink and around it to get in the shower to keep from falling through. Would never stay here again. Don’t eat breakfast-food was terrible. This place is bad news.
Stayed 1 night in May 2024

8/10 Good

Toby

Liked: Cleanliness, staff & service
Comfortable, clean. Poor internet in our room.
Stayed 1 night in May 2024

6/10 Okay

Cindie

Liked: Staff & service
Disliked: Amenities
Liked that could get a room at last minute. Desk clerk helped with opening window to cool down room. Room was too hot and stuffy. Knew getting a small room didn’t realize how small. Didn’t feel like got moneys worth. Staff was very accommodating
Stayed 1 night in May 2024

4/10 Poor

Margaret

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

James, Corvallis

Stayed 1 night in May 2024

8/10 Good

Vikas, Brentwood

Liked: Staff & service, amenities
Great staff, Good hotel in the area, not many options around, Good, cozy, comfortable bar Best is breakfast area .. right on water!
Stayed 2 nights in Apr 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A decent hotel for the price with a great breakfast option included
Stayed 2 nights in Apr 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel interior is a bit outdated, but ended up feeling homey. Our room was comfortable and clean. Great local selections in the bar and the dinner we had there was great! Breakfast was standard buffet level, but they had lots to select from. Well located in town and the staff was very helpful. Would definitely stay again.
Stayed 2 nights in Mar 2024

4/10 Poor

PAMELA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the room they assigned us was terrible, of a garbage dump
Stayed 1 night in Apr 2024

8/10 Good

Shawna

Travelled with group
Liked: Cleanliness, staff & service
The parking was not great. We finally got a spot because someone was leaving but if they did not the parking would have been a really issue. Food was average but the people were wonderful and very helpful. Would go again
Stayed 1 night in Apr 2024

2/10 Terrible

Valerie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The king-size bed was horrible - we could not sleep and had a back ache the next morning. As a hotel, if you can’t provide a comfortable bed, everything else is fluff that doesn’t really matter. Staff were not friendly at all. The restaurant across the street, which we thought was wonderful due to its close proximity, had a very rude staff/owner that made us feel very unwelcome. Would not recommend, to anyone, to stay here ever!! Hotel needs to be updated with new mattresses first and foremost - then start working on staff and hospitality.
Stayed 1 night in Apr 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel stay. Staff were very good.
Stayed 2 nights in Apr 2024

8/10 Good

dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar area was relaxed and spacious with good views and atmosphere. A good base for touring the island. Hotel is a little tired in places but didn't detract from our stay. Breakfast was straightforward but sufficient. Would consider staying again.
Stayed 1 night in Mar 2024

6/10 Okay

Kwun Hang Austin

Liked: Cleanliness
Stayed 3 nights in Mar 2024

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Good food. Great location
Stayed 1 night in Mar 2024

10/10 Excellent

Brett

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel perfectly located right on the bends of the River Ness. Short walk to town.

6/10 Okay

Jeff

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms were very basic and plain. This doesnt sit well. However the staff were quite helpful and accomodating.
Stayed 2 nights in Oct 2023

6/10 Okay

Andreas Weber

Stayed 2 nights in Oct 2023

8/10 Good

pip

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy food large selection on menu and good.
Stayed 2 nights in Oct 2023

10/10 Excellent

Aishwarya

Stayed 1 night in Oct 2023

6/10 Okay

Lauren

Stayed 1 night in Oct 2023

4/10 Poor

Sylvain

Disliked: Cleanliness, property conditions & facilities
Dismal interior that needs some maintenance and upgrades.
Stayed 1 night in Oct 2023

8/10 Good

Sidnei

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good location and good restaurant.
Stayed 1 night in Oct 2023

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service
Property was nice and staff seemed good especially dining room staff. Mirror in room fell off the wall but caught it so it didn’t break. Nice place overall
Stayed 2 nights in Oct 2023

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A cheap, comfortable option for those on a budget. There was a Co-op next door to pick up some cheap eats/wine etc. Bar and food prices at the hotel were a bit steep I felt. No real criticisms of the hotel itself. And our ocean view from our room was one of the best hotel views we’ve had.
Stayed 1 night in Oct 2023

2/10 Terrible

Meifang

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very cold and smelled very damp. The window was broken and could not close properly. The room was so dirty, there was hair everywhere that was not ours and there was so much dust. The hot water boiler was not emptied and cleaned out properly from the previous guests. The dinner was overpriced and not good as well.
Stayed 1 night in Oct 2023

10/10 Excellent

DAVID

Stayed 1 night in Oct 2023

2/10 Terrible

Lisa

Travelled with family
The room was cold, damp, and not clean. Definitely not as advertised on line!! When we asked to be moved, we got a room with 2twin beds, small room again, definitely NOT worth the price of the room!!
Stayed 2 nights in Sep 2023

6/10 Okay

Carl

Stayed 1 night in Oct 2023

10/10 Excellent

Ola

Stayed 1 night in Oct 2023

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meh...
Basic accommodation. Clean and adequate... but could be much better with just a bit of work. Staff were hit and miss... Some were great and a couple were rude. Food was the same.... adequate but nothing stellar.
Stayed 2 nights in Oct 2023

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The location of the property was good. However, the hotel itself is very old, I don't really think it was worth the price, especially since the rooms are very very small and did not have a fridge. Which is something that is important for when you're travelling so we can put our food inside the fridge for the night. It isn't a place I would stay again, but if these things don't matter to you, then a one night stay may be ok.
Stayed 1 night in Sep 2023

10/10 Excellent

Leslie

Stayed 1 night in Oct 2023

2/10 Terrible

BARBARA

Stayed 1 night in Sep 2023

6/10 Okay

Katherine

Travelled with group
Liked: Cleanliness, room comfort
Look around
Not a very attractive hotel. Very mediocre. Food not great either. Look around for something else.
Stayed 2 nights in Sep 2023

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was right on the water. Clean, comfortable accommodations.
Stayed 2 nights in Sep 2023

8/10 Good

Anthony

Stayed 1 night in Sep 2023

4/10 Poor

Seth

Travelled with partner
Disliked: Staff & service
Mostly cold reception to the hotel. Did not get the same welcome and friendliness from the front desk staff as most hotels. We also had to fill out a check in document that required our passport/state license information (seemed sketchy.) The restaurant had decent food, but the servers were rude and kind of threw our food at the table we were placed at. The bartender was great, very friendly and helpful with the drink selection. The room was spacious and had a good ocean view and the beds were clean. Shower was very cold, did not warm up properly. Overall I’d recommend avoiding this hotel and opting for a B&B or camp pod on Skye, Dunollie made for a bad stay on Skye.
Stayed 1 night in Sep 2023