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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4.0 star property
Property with private beach and full-service spa

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your current months are June, 2024 and July, 2024.
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July 2024

Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Aerial view
Front of property
Balcony view
10 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Coffee shop
Reviews
8.0

Very good

Popular amenities

  • Spa
  • Hot tubHot tubHot tub
  • Pool
  • On private beachOn private beachOn private beach
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included

Explore the area

Map
Zona Costera K256, Akumal, QROO, 77710
  • Popular LocationAkumal Beach9 min drive
  • Popular LocationYal-ku Lagoon11 min drive
  • Popular LocationHalf Moon Bay14 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)67 min drive

Most relevant reviews

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Room options

Deluxe Junior Suite Ocean View Quadruple

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Clothes dryer
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Junior Suite Ocean View

8.1/10 Very good

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
  • 52 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Deluxe Junior Suite Single

8.7/10 Excellent

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Clothes dryer
  • 52 sq m
  • Sleeps 1
  • 1 King Bed

Deluxe Junior Suite

7.5/10 Good

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Mini Suite

7.5/10 Good

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
  • 72 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Deluxe Junior Suite Quadruple

7.3/10 Good

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Clothes dryer
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Mini Suite Quadruple

Highlights

Balcony
Garden
Separate sitting area
Private hot tub
Air conditioning
Free minibar items
Smart TV
Clothes dryer
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

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About the area

Akumal

Located in Akumal, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is in the suburbs and on a private beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Travelling with kids? Consider Akumal Ecological Center, or check out an event or a game at Cenote Azul. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • Akumal Ecological Center - 9 min drive
  • Akumal Beach - 9 min drive
  • Riviera Maya Golf Club - 10 min drive
  • Yal-ku Lagoon - 11 min drive
  • Half Moon Bay - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 68 min drive

Restaurants

  • Sports Bar Sirenis - 11 min walk
  • Xtra Time Sports Bar - 2 min drive
  • Bayou Restaurant - 14 min walk
  • Bar Balam - 3 min drive
  • La Dalia - 2 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Upscale all-inclusive property by the ocean
At Grand Sirenis Riviera Maya Resort & Spa - All Inclusive, you can look forward to a free breakfast buffet, a beach bar and a poolside bar. With a private beach, beach massages and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a facial, hydrotherapy or aromatherapy at the on-site spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Japanese cuisine. The gym offers Pilates classes and yoga classes; other things to do include ecotours, beach yoga and motor boating. In-room WiFi (surcharge) is available to all guests, along with a terrace and shopping on-site.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with a lazy river, sunloungers and pool umbrellas
  • Free self-parking
  • Free bike hire, tennis courts and tour/ticket information
  • Smoke-free property, a billiards/pool table and massage treatment rooms
  • Guest reviews give good marks for the family-friendly amenities, bar and overall value
Room features
All 934 rooms include comforts, such as Hot tubs and air conditioning, as well as perks, such as separate sitting areas and free stocked minibars. Guest reviews say good things about the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with Jetted bath and hydromassage showers
  • Smart TVs with cable channels
  • Private gardens, separate sitting areas and LED light bulbs

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkelling

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 11 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Akumal and Tulum
  • El Patio
  • Ikebana
  • Relais Gourmand
  • Siam

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Motor boating
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's books
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 10 buildings
  • 3 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Towels

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

Outdoor space

  • Balcony
  • Yard

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Dryer
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0 per hour (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per hour (rates may vary)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Frequently asked questions

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Checkout is at noon. Late checkout is available for USD 15 (subject to availability).

Are there all-inclusive benefits at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include snorkelling, kayaking, rowing/canoeing and more.

Where is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive located?

Nestled on the beach, this Akumal property is 2.6 mi (4.1 km) from Hekab Be Biblioteca and 2.8 mi (4.5 km) from Akumal Beach. Akumal Ecological Center is 2.7 mi (4.4 km) away.

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1442 out of 3070 reviews" "
Rating 8 - Good. 814 out of 3070 reviews" "
Rating 6 - Okay. 391 out of 3070 reviews" "
Rating 4 - Poor. 214 out of 3070 reviews" "
Rating 2 - Terrible. 209 out of 3070 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Annette

Travelled with family
Liked: Amenities
All the staff was extremely kind and helpful
Stayed 5 nights in May 2024

10/10 Excellent

Andriy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!!!
Stayed 2 nights in May 2024

8/10 Good

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

4/10 Poor

Sandy

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024

4/10 Poor

Scott

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
A/C completely inadequate as checked 3 different rooms, had maintenance come several times and could not cool the room to below 28 Degrees C! Lots of bugs in some rooms too. Talking with others, was a wide spread issue. Ran out of basic drink ingredients several times….no margaritas or Tequila on a resort beach in Mexico….really?! The restaurants were terrible but at least the buffet was actually quite good. The staff was excellent for the most part with the exception of a concierge named “Ice”, if you get her go to someone else!! Long story short, go elsewhere because you DO NOT get what you’ve paid for here!!
Stayed 10 nights in May 2024

8/10 Good

OLHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a secluded area where you can be in peace and quiet but we were disappointed with the beach, which is very small and rocky and maintained poorly. The beach lounges are old, and damaged
Stayed 12 nights in May 2024

10/10 Excellent

Ryan B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. The staff is very friendly and extremely attentive. The property is very nice! Highly recommend
Stayed 7 nights in May 2024

6/10 Okay

Michelle, burnsville

Travelled with group
Liked: Amenities
Disliked: Staff & service
Property is doing upgrades. It needs updates. 1/2 was closed down. Rooms are old. Staff is ok. Not like at 4 or 5 star resorts. Resteraunts are not air-conditioned. They are too hot! Cant enjoy meal. Beach area and pool area not kept clean by staff on regular basis. Food and leftover trash left out too long. It is a nice stay but just seems like a 3 star. Have stayed at many 4 and 5 star resorts and they just didnt make us feel like we were there.Food is ok.Unless you are a member, you dont really feel like you get special treatment. Dolphin show is a treat. The spa was ok but they booked us incorrectly and scolded us like we had done something wrong. It was ok for the money we paid but we probably wont return.They have a lot of work to do to elevate their status to 4 or 5 star starting with their staff threating their guests as valued patrons.
Stayed 5 nights in May 2024

2/10 Terrible

Fabiola Ahumada

Travelled with family and small children
Liked: Amenities, property conditions & facilities
It was terrible
Stayed 3 nights in May 2024

2/10 Terrible

Fabiola Ahumada

Travelled with family and small children
Liked: Amenities, property conditions & facilities
It was a really bad experience, we will never be back there. My daughter was harassed by one of the employees. The employees in the golf car that bring you to your room NEVER want to pick us up. I reserved 3 rooms for my family in Mexico and the treatment was horrible. But not all the employees where like that. Kids Club where awesome. The food is very basic for the rate of this hotel.
Stayed 4 nights in May 2024