Search Beach Resorts & Hotels in Los Cerros

"Based on our experience, the room and areas around pools did not look at all like the pictures (which were probably taken decades ago...). The room was horrible, run down looking, furniture dilapidated, toilet was leaking, AC was extremely loud and not possible to adjust at all, some areas with mold, etc..., But the worst was the constant noise and music from the main restaurant that was just few steps from the room. The noise and music was from early morning, throughout the day and evening, into the night and continued during the night until early in the morning when restaurant started to prepare for breakfast... We asked for a room change twice and were told no other rooms are available. After 3 sleepless nights we ended our stay 4 days early. A huge disappointment. "

"The service is excellent. The staff is very good, and very respectful. "

"My stay was excellent. Probably the kindest most helpful staff ever. Good food! I will definitely return. "

"There was a leak in the bathroom that my wife almost wiped out twice from. The maintenance man came and looked at it a said would fix the next day, take about 3 hrs. Did not happen. So we had to use towels everyday to soak up the water. Other than that, it was a fairly good trip."

"Clean room |staff was profecional"

"We enjoyed our time but wish there had been more variety on the buffet day to day. The evening entertainment shows were great. Room was comfortable. Housekeeping came in unannounced every morning to take our towels. Would have preferred that they left them until they cleaned later in the day"

"Folks were very nice overall clean and tidy. "

"The ocean was visible from our room. The snorkeling trip Iberostar offered was great. The divers also had a great time with clear visibility; the staff was fabulous! We highly enjoyed the jacuzzi! "

"This place was great. The main reason was the staff. They were so friendly and helpful. Will definitely be coming back. "