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"10/10"

"All excellent ! "

"La atención de Stalin excelente, la habitación limpia con aire acondicionado, el baño limpio, las instalaciones súper bien."

"Friendly staff "

"Located at the Northeast end of the villiage of Mompiche, only a 2-3 minute walk to the bustling, yet small center. The hotel is gated and ample parking is available inside the gates. I was greeted by Jose, one of the property managers who was very friendly. Upon checking in, he asked me what I wanted for breakfast the next day and when I wanted it (breakfast was included in my reservation). The next morning I was greeted by Jose and his boss, Freddie, who had breakfast ready for me at the small...

"There was a huge breakdown in communication. There is only one way to get to this resort and that is over the beach at low tide. Whilst they provided me with low tide information, they didn't tell me it was the only way to get to the hotel. Had I known this in advance (while booking!), I would not have chosen this hotel. There is no way I would drive over the beach with a rental small car that is not a 4-wheel drive SUV."

"Mejorar los tiempos de entrega de las habitaciones, me entregaron a las 16:00 apesar que yo me encontré en las instalaciones desde las 11am, no nos entregaron toallas para la habitación, y mejorar las instalaciones ya que me corté el pie en una de las piscinas xq las cerámicas no están en buen estado. las instalaciones no están en buena condiciones "

"Property is located in the center of the city of Esmeraldas in easy walk to restaurants and other facilities. We had a feel of being in the Caribbean. Our room was pleasant, comfortable and included a sitting area. Breakfast was good and the lady that prepared and served it was quite pleasant. "