Dear Alejandro, Thank you for taking the time to leave us a review. We're glad to hear that our staff was welcoming and helpful during your stay. While we do not offer air conditioning due to our commitment to environmental protection, we ensure comfort through our holistic cooling approach and by providing fans. As for our location, we are situated away from the bustling city centre for a tranquil experience, while still providing easy access to public transportation. We hope to welcome you back to THE FLAG Zürich soon. Best regards, THE FLAG Zürich

Dear Cristina, Thank you for your kind words. We’re thrilled you enjoyed your stay and found our breakfast amazing. We hope to welcome you back to THE FLAG Zürich soon. Kind regards, THE FLAG Zürich

Thank you for your succinct review. We're glad to hear you found THE FLAG Zürich to be a good hotel. We hope to welcome you back soon for an even better experience as we continuously strive to exceed our guests' expectations. Best regards, THE FLAG Zürich

Dear Jorge, Thank you for your kind words. We are thrilled to hear that our staff made such a positive impression during your stay at THE FLAG Zürich. We strive to provide our guests with high standards of service and it's wonderful to hear that we achieved this during your visit. We hope to have the opportunity to welcome you back soon. Kind Regards, THE FLAG Zürich

Dear Zuhal, Thank you for sharing your feedback with us. We are pleased to hear that you had a good overall experience at THE FLAG Zürich. We understand that there were certain aspects of your stay that did not meet your expectations. Rest assured, we are committed to providing a well-equipped and comfortable environment, and we continuously strive to improve our service and overall hotel condition. Your feedback helps us uphold our high standards and we appreciate your candidness. We look forward to the opportunity of welcoming you back to THE FLAG Zürich and aim to exceed your expectations on your future visit. Best Regards, THE FLAG Zürich

Dear Janice Seibert Strockis, We appreciate your positive feedback regarding your stay at THE FLAG Zürich. It's wonderful to hear that you enjoyed the peaceful environment, our optional breakfast, and our convenient location near transportation. Your kind words about our friendly and helpful staff are particularly encouraging; we strive to provide modern comfort and high standards of service. We look forward to welcoming you back on your next visit. Kind Regards, THE FLAG Zürich

Dear Sasha Brin, We are delighted to hear that you enjoyed your second stay at THE FLAG Zürich. It's wonderful to know that our VIP amenity room upgrade added to your experience. We are committed to providing comfortable and modern accommodations to our guests. We look forward to welcoming you back for your third visit, and many more to come. Kind Regards, THE FLAG Zürich

Dear Fahim,We are thrilled to receive your excellent review. It's heartening to know that both our hotel and staff met your expectations. Your willingness to return to THE FLAG Zürich is the highest compliment we could hope for. We look forward to having that opportunity in the future.Kind Regards,THE FLAG Zürich

Dear Steven,Thank you for your kind words. We're delighted to hear that you found our rooms to be comfortable, our staff friendly and helpful. As for the location, we take pride in the tranquility it offers along with excellent public transport connections, allowing our guests to reach the city center conveniently. We are dedicated to providing a complete and enjoyable stay for our guests and we hope to welcome you back soon.Best Regards,THE FLAG Zürich

Dear Andrew,We appreciate your valuable feedback and are thrilled to hear that you found our hotel to be of great value, especially in comparison to other options in Zürich. We're glad you appreciated the size and condition of our rooms, as well as the dedicated service provided by our staff.Regarding the temperature in the room, there is a heater which you can ajust, or in weird cases opening the window just as information for your next stay! Big thanks from the team for such an nice review! We will make sure to instruct better! Your kind words are greatly appreciated and we look forward to welcoming you back to THE FLAG Zürich in the future.Kind Regards,THE FLAG Zürich

Dear Chris,Thank you for the positive feedback. We are delighted to know that you enjoyed your stay in our top floor glass rooms. At THE FLAG Zürich, we strive to provide a modern and comfortable experience for our guests. We look forward to welcoming you back for another perfect stay.Kind Regards,THE FLAG Zürich

Dear Sabiha,Thank you for taking the time to share your review. We are pleased to hear that your stay at THE FLAG Zürich was great and that our team provided a friendly and welcoming service. We also appreciate your feedback on our breakfast. We hope to welcome you back in the near future for another enjoyable stay.Kind Regards,THE FLAG Zürich

Dear Preston,Thank you for your excellent rating. We are delighted to know that your experience at THE FLAG Zürich was to your satisfaction. Maintaining a modern, comfortable, and well-equipped environment for our esteemed guests is our priority, and your feedback reaffirms the high standards we strive to achieve. We look forward to welcoming you back in the near future.Kind Regards,THE FLAG Zürich

Dear Starsky,Thank you for sharing your positive experience. We are thrilled to hear that our staff's outstanding service and our 24/ 7 coffee machine added to the pleasure of your stay at THE FLAG Zürich. We look forward to your return visit in the near future.Kind Regards,THE FLAG Zürich

Dear Verificeret rejsende,Thank you for your positive feedback. We are delighted to hear that you found your room beautiful and well-equipped, and that you enjoyed the balcony feature, especially during the snowfall. We look forward to welcoming you back to THE FLAG Zürich in the future.Kind Regards,THE FLAG Zürich

Dear Nathan,Thank you for taking the time to share your rating with us. We are sorry to hear that your experience did not fully meet your expectations. At THE FLAG Zürich, we are committed to providing our guests with a comfortable, modern, and well-equipped environment, while upholding our high standards. We hope to have the opportunity to better serve you in the future and make your next stay with us an excellent one.Kind Regards,THE FLAG Zürich

Dear Lydia,Thank you for taking the time to give us your feedback. We are sorry to hear that your stay at THE FLAG Zurich was only average. We always endeavour to provide our guests with a modern, comfortable and well-equipped environment and regret that we were unable to fully meet your expectations this time. We hope that you will still give us another chance to improve your stay with us.Yours sincerely,THE FLAG Zurich

Lieber Andres,Vielen Dank für Ihre hervorragende Bewertung. Wir freuen uns sehr, dass Ihr Aufenthalt im THE FLAG Zürich Ihren Erwartungen entsprochen hat. Unser Ziel ist es, unseren Gästen eine moderne, komfortable und gut ausgestattete Umgebung zu bieten, und Ihr Feedback bestätigt, dass wir diesen hohen Standards gerecht werden.Wir freuen uns darauf, Sie bald wieder willkommen zu heißen.Mit freundlichen Grüßen,THE FLAG Zürich

Dear Marc,Thank you for the excellent rating. We are thrilled that your stay at THE FLAG Zürich met your expectations. It is our mission to maintain a modern, comfortable, and well-equipped environment for our guests, and your feedback reaffirms our dedication to these high standards. We eagerly anticipate welcoming you back in the near future.Kind Regards,THE FLAG Zürich

Dear Sundeep,We appreciate you sharing your experience at THE FLAG Zürich. It's heartening to hear that you found our rooms clean and our staff friendly. These are two aspects we focus on, as we strive to maintain our high standards. We look forward to welcoming you back for another comfortable stay.Kind Regards,THE FLAG Zürich

Dear Marc,We're glad to hear that you found our laundry service convenient. We always strive to provide amenities that make our guests' stay comfortable and hassle-free. Thank you for choosing THE FLAG Zürich, and we hope to welcome you back soon.Kind Regards,THE FLAG Zürich

Dear Kyle,Thank you for your excellent rating. We are delighted to hear that your stay at THE FLAG Zürich met your expectations. Our goal is to provide a modern, comfortable, and well-equipped experience for all of our guests, and your feedback assures us that we are achieving this standard. We look forward to the pleasure of serving you again in the future.Kind Regards,THE FLAG Zürich

Dear Robert,Thank you for your excellent rating. We are thrilled to know that your stay at THE FLAG Zürich was to your satisfaction. It is our constant endeavor to uphold our high standards and provide a modern, comfortable, and well-equipped experience to our guests. Your feedback helps us confirm that we are on the right track.We eagerly look forward to the opportunity of welcoming you back soon.Kind Regards,THE FLAG Zürich

Dear Kiah,We deeply regret to hear about your experience at THE FLAG Zürich. It is our top priority to provide our guests with a comfortable stay marked by high standards of cleanliness and functionality in all our rooms. We sincerely apologize if your experience did not meet these standards.Your feedback is important as it helps us identify areas where we need to improve. As I did wrote to you several E-Mails clearifing the situation. As your claims were noone helped you or bothered to help. The staff did their best, coming to your room and approaching you several times. I Invited you to have phone call to quickly in person clearify the situation and act accordingly, which you unfortunately declined. Of course based this situation we con not just refund several nights. Kind Regards,THE FLAG Zürich

Dear Dora,Thank you for your positive feedback. We're pleased to hear that you found our rooms comfortable and appreciated the modern upgrades. At THE FLAG Zürich, we strive to provide our guests with well-equipped rooms that meet their needs and exceed their expectations. We look forward to welcoming you back for another enjoyable stay in the future.Kind Regards,THE FLAG Zürich

Dear Verified Traveler,Thank you for providing your feedback on your stay at THE FLAG Zürich. We are pleased to hear that you found the hotel clean and to your liking.We understand your concerns regarding the temperature in the room. Our commitment to environmental protection means we do not use traditional air conditioning. However, we endeavor to maintain comfortable temperatures in our rooms using other methods, and fans are provided for particularly warm days.Regarding the breakfast, we are sorry to hear that local food and selfmade fruitsalad in a 2 Star hotel is only avarage for you anyway. The VIP offer is based on the hotels.com therefore not our policy either. And the comfy atmosphere surely invites for a breakfast for a couple. We hope to have the opportunity to welcome you back in the future.Kind Regards,THE FLAG Zürich

Dear Rob,Thank you for sharing your experience with us. We're glad to hear that you found our hotel modern and our staff friendly. We regret to hear about your discomfort with the bed. We understand that bed comfort can be highly subjective, and we strive to meet diverse sleeping preferences. We appreciate your feedback and will certainly take it under consideration. We hope to have the opportunity to welcome you back to THE FLAG Zürich for a more comfortable stay in the future.Kind Regards,THE FLAG Zürich

Dear Antonietta,Thank you for your excellent rating. We are delighted to know that you had a wonderful experience at THE FLAG Zürich. Your feedback is greatly appreciated and it encourages us to strive for even higher standards. We hope to welcome you back in the near future.Kind Regards,THE FLAG Zürich

Dear Giovanna,Thank you for sharing your amazing experience at THE FLAG Zürich. We are thrilled to hear that Natali and Rafael provided excellent service and went above and beyond to assist you. We're glad that you enjoyed our breakfast, as well as the all-day coffee and the afternoon frozen yogurt treat. It's wonderful to know that our room, with its balcony and ample windows, added to your comfort. Your comments about our convenient location, close to the tram, are also appreciated. We are always striving to provide a modern, comfortable, and well-equipped environment that meets our high standards. Thank you for your kind words about Natali and Rafael. We will certainly convey your compliments to them. We look forward to welcoming you back for another excellent stay in the future.Kind Regards,THE FLAG Zürich

Dear Taimur Ali,Thank you for your rating.We would be happy to get more details of your stay and how we can reach 5/5 next time.Please do not hesitate to contact us: felix.bauch@the-flag.chKind Regards,THE FLAG Zürich

Dear Sasha,We appreciate your detailed feedback. We're glad to hear that you found our staff to be nice and helpful, and enjoyed our convenient location along with the available parking.With regards to your comment on the room temperature, we understand that the absence of an air conditioning system may have caused some discomfort during your stay. We are committed to protecting the environment, hence we employ a holistic approach to maintaining comfortable room temperatures. We assure you that we offer fans in all our rooms for particularly warm days. We're grateful for your review and we hope to have the chance to welcome you back to THE FLAG Zürich in the future for an even more enjoyable stay. Kind Regards,THE FLAG Zürich

Dear Chui Wan,Thank you for your excellent rating. We are delighted to hear that you enjoyed your stay at THE FLAG Zürich. Your feedback is greatly appreciated and we look forward to the opportunity to serve you again in the future.Kind Regards,THE FLAG Zürich

Dear Gavin,Thank you for your review. We are glad to hear that you appreciated our friendly, helpful staff and our commitment to sustainability. It's wonderful to know that you found our breakfast fresh and enjoyable despite its limited range.We are delighted that you enjoyed the atmosphere during your brief stay with us. We hope to have the opportunity to welcome you back to THE FLAG Zürich in the future.Kind regards,THE FLAG Zürich

Dear Osman,Thank you for your excellent rating. We're thrilled to hear that you had an enjoyable experience at THE FLAG Zürich. We eagerly look forward to your return in the near future.Kind Regards,THE FLAG Zürich

Dear Justin,Thank you for your feedback. We understand that our location might not have been ideal for your particular needs, but we hope that you were still able to enjoy your stay and take advantage of our modern, comfortable facilities and our well-equipped rooms. We look forward to the opportunity to welcome you back and provide you with a great stay.Kind Regards,THE FLAG Zürich

Dear Lori,We appreciate your detailed feedback and are glad to hear that you enjoyed the bike rental service, our laundry facilities, and our close proximity to the local mall. We regret to hear about your discomfort due to the lack of air conditioning. As part of our commitment to environmental sustainability, our rooms are not equipped with air conditioning, but we ensure our holistic cooling approach and the provision of fans in each room for comfort during warm days. We're sorry to hear about the issue concerning the dust in your room. We prioritize cleanliness and will work on improving our communication for such requests. We appreciate direct contact. 8 Month later it is of course a bit difficult to find the exact error. We hope that despite these issues, you'll consider giving us another opportunity to host you for a more comfortable stay.Kind Regards,THE FLAG Zürich

Dear Guest,Thank you for your excellent rating. We are glad to hear that you had a great experience at THE FLAG Zürich. We look forward to welcoming you back soon.Kind Regards,THE FLAG Zürich

Dear Justine,Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the complimentary soft serve in our lobby.We understand your concerns regarding the room temperature. We are committed to providing a comfortable and well-equipped environment, aswell as supporting sustainability.Every room does have curtains or blinds - these can be used to block any light from outside :) Regarding transportation, we're sorry if you found it less convenient. We are located in a quieter part of the city, but we believe our location provides a unique blend of tranquility and easy access to public transport. we have over 5 bus, tram and trainstations in less then 5 minutes walking distance - therefore feel free to ask for directions next time :) We hope that despite these issues, you had a pleasant stay and we look forward to welcoming you back to THE FLAG Zürich in the future.Kind Regards,THE FLAG Zürich

Dear Hai Yang,Thank you for your excellent rating. We are delighted that you had an enjoyable experience at THE FLAG Zürich. It is our hope that we will have the pleasure of welcoming you back from Lake Hiawatha in the near future. Kind Regards,THE FLAG Zürich

Dear Magdalena,We are so happy to read your review of THE FLAG Zurich. Thank you very much for your wonderful words.Exceeding guest expectations is, of course, our greatest goal, and your feedback lets us know we're on the right track. And because a friendly and helpful staff is essential to creating a welcoming atmosphere, we're delighted to hear our team impressed you. We appreciate you taking the time to highlight this aspect of your stay, and we trust you had a wonderful time exploring or working in Zurich, starting your days in the wonderful Altstetten quarter.Thank you again for your review of THE FLAG. We look forward to welcoming you back again soon and exceeding your expectations once more.Kind regards,Your THE FLAG Team

Dear James,Thank you for your positive review. We are pleased to read you enjoyed your stay at THE FLAG.Special thanks for mentioning our friendly and helpful staff. Our team works tirelessly to make sure our guests feel welcome and comfortable throughout their stay.It'll be a pleasure to welcome you back to our hotel when you are next in Zurich. Until then, we wish you all the best.Kind regards,Your THE FLAG Team

Dear Adrian,Thank you for your feedback, and for choosing to stay with us at THE FLAG! We're thrilled to hear that our front desk staff made such a lovely impression on you. They work hard to ensure our guests have a great experience.However, we apologise for the inconvenience you experienced with the air conditioning and Wi-Fi. We decided not to install air-conditioning units to protect the environment and reduce our carbon footprint, and do have this on our website so guests are aware. Regarding the windows, we have safety regulations that limit their opening but do provide fans to help rooms be more comfortable.We will certainly look into the Wi-Fi problems you mentioned, and ask that if you are ever experiencing issues to let us know so that we can rectify it as best we can.We're glad you appreciated our location, and look forward to welcoming you back. Your feedback helps us improve, and we aim to make your next stay even better.Kind regards,Your THE FLAG Team

Dear David,Thank you for your review, and for choosing to stay with us at THE FLAG! We're glad to hear that you found our location so convenient for public transportation and nearby markets.We understand that dining choices within walking distance might seem limited. Still, we’re proud to offer a few great cafés and restaurants, including Napi's, CC Cafe, Ruen Thai and Pizzeria Azzurro. Hopefully, you can check them out next time. We do of course also offer a great breakfast, which hopefully sets you up for the day.Nonetheless, we appreciate your feedback. Safe travels and see you again soon.Kind regards,Your THE FLAG Team

Dear Jeremey,Thank you so much for sharing such a positive review of THE FLAG and for your sincerely kind and encouraging words.It’s such an honor to know we exceeded your expectations. You’ve captured what we wish to offer our guests perfectly - a bright, modern, clean, and well-equipped stay. We’re so glad you felt at home and that our on-site washer dryer was a perk you appreciated. We’re also glad our phenomenal team of staff made an impression, going above and beyond to make your stay more enjoyable.Thank you again for your kind words about THE FLAG, once again. We really do hope to welcome you back again on your next visit to Zurich.Kind regards,Your THE FLAG Team

Bonjour ghislain,Merci de votre retour d’expérience très positif au sujet de notre établissement THE FLAG de Zurich.A quelques minutes de la gare, l’hôtel vous donne l’opportunité d’un séjour bien placé à Zurich et vous place dans une bonne situation pour en profiter au mieux. On apprécie la proximité des transports et la diversité de choix qui en découlent : vos journées sont ainsi facilement planifiées et vous avez donc le temps de vaquer à vos occupations.Idéal pour les séjours de courte comme de longue durée, l’établissement a su élaborer des chambres adaptées. Spacieuses, agréables et bien équipées, elles font qu’on s’y sent tout à fait à son aise. Salle de bains séparée, réfrigérateur, TV à écran plat, machine Nespresso…Ce ne sont que quelques exemples de ce que l’on trouve et qui contribue grandement au confort de vie. Et c’est sans oublier bien sûr la literie, garante de bonne nuits réparatrices !Supervisé par une équipe compétente, professionnelle et serviable, l’hôtel possède toutes les qualités pour que vos prochains séjours se déroulent comme vous l’entendez. Alors n’hésitez pas, et à bientôt !Bien à vous,Votre équipe de THE FLAG

Dear Leslie,Thank you for choosing to stay with us during your visit to Zurich.We are pleased to see that you were happy with the service you received from our staff. Our team strives to make our guests feel welcome and taken care of from the moment they arrive.We are sorry to read that you were disturbed by noise during your stay. Whilst our rooms are designed to be as peaceful as possible, we hope you appreciate that we cannot occur for all noises that may occur. If there is ever a specific issue our team will always be willing to help resolve it.Regarding the amenities, we are sorry you were not totally satisfied. Each of our rooms includes an array of modern amenities to ensure that our guests have everything they might need throughout their stay, whilst wider services such as a gym, a laundry service, and parking are also available. We are sorry your expectations were not met on this occasion.It is our hope to welcome you back to our hotel in the future. We'll do our best to provide you with an even better experience next time.Kind regards,Your THE FLAG Team

Dear Akilan,Thank your for choosing to stay at THE FLAG and for taking the time to leave a review.We are pleased to see that you enjoyed your breakfast at THE FLAG. Our breakfast includes a range of different options all created using fresh and regional ingredients where possible, to ensure all our guests can enjoy their favourite dishes to start the day with ahead of exploring the city or taking business meetings.It is our hope to welcome you back to THE FLAG again. We hope you'll consider us next time you're in Zurich, and we'll be ready to serve you once more.Kind regards,Your THE FLAG Team

Dear Haira, Rosetown,Thank you for choosing to stay at THE FLAG during your time in Zurich.We are pleased to read that you enjoyed the facilities available during your stay with us. Our rooms are modernly designed and well-equipped with modern amenities to ensure our guests have everything they need during their stay to be comfortable and to feel at home.It is also great to see that you found our hotel to be clean. Our team members work hard to ensure our high standards of cleanliness are maintained throughout the hotel and that our guests are put at ease as soon as they arrive by the sight of a well-presented room waiting for them.We hope to welcome you back to THE FLAG again in the future.Kind regards,Your THE FLAG Team

Thank you for choosing to stay at THE FLAG during your time in Zurich.We are pleased to see that you enjoyed the services you received from our staff. All of our team at THE FLAG enjoy delivering warm and attentive service that helps our guests feel welcome and cared for, and are always willing to discuss how to make the most of time in Zurich.It is also great to know that you enjoyed the facilities at our hotel. All of our rooms at THE FLAG include modern amenities such as a kitchenette and a Nespresso machine to ensure our guests feel at home during their stay, whilst our designer bathrooms add to the modern environment created.We hope to see you again at THE FLAG in the future.Kind regards,Your THE FLAG Team