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"Excelente servicio, la habitación muy limpia, la cama muy cómoda , el desayuno rico aunque al restaurant les falta surtir más el menú , pero siempre q vamos a Ensenada llegamos ahí muy agradable lugar, se transpira paz"

"My family and I were happy to stay in the hotel, everything was nice and clean and restaurant and stores were closed to the hotel Thank you"

"The location is central and very walkable, and parking right in front of the room is a big plus. The front‑desk staff were friendly and helpful throughout our stay. The beds were comfortable with plenty of pillows, the AC and hot water worked well, the TV was decent, and the property was clean overall. The on‑site French coffee and pastry shop is a nice touch. On the downside, the toilet is old and small, the shower space is very tight, and the sink faucet was loose. The included breakfast at...

"Habitación limpia,muy grande.Desayuno abundante y rico.La ubicación privilegiada Lo recomiendo al 100"

"Convenient..."

"Excelente ubicación y staff. La alberca 10/10 El hotel requiere ya remodelación de cuartos, super limpio pero ya muebles y baños viejitos. La TV del 27 no servía pero el A/C perfecto."

"Awesome front desk/receptionist customer service! Knowledgeable and courteous! Hotel is easily accessible to all restaurants and shopping! Room was neat and clean!!👍👍🤗😄"

"Beautiful view , safe , and amazing staff rigo it's great "

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"The water heater was off the tv control no work, Netflix no work, the rest was ok."

"Estuvo bien"

"Walking distance from the pier. Staff very welcoming, polite and helpful. Room was very clean."

"muy bonito, personal amable y buena limpieza, muy bien ubicado el hotel, lo unico que me llamo la atencion es que no cuenta con ventana al exterior el cuarto."

"Was great and secure"

"Our stay at El Cielo Hotel exceeded every expectation. From the moment we arrived, the staff made us feel genuinely welcome with their exceptional hospitality and attention to detail. The rooms are beautifully designed, spacious, and incredibly comfortable, with breathtaking views of the vineyards that make every morning feel special. The property itself is peaceful, elegant, and perfectly captures the beauty and charm of Valle de Guadalupe. The food and wine were outstanding, and every...

"Clean, friendly, had the whole family felt safe."

"The hotel was beautiful and very unique. Our room was lovely, and the pool area was peaceful and relaxing. However, for the price we paid, I expected a higher level of cleanliness and maintenance. When we checked in, the terrace was full of dirt, and unfortunately, it was not cleaned by housekeeping the following day. We also had issues with the hot water. During showers, the hot water would only last about three minutes before turning completely cold, forcing us to keep our showers extremely...