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"Great"

"We arranged a surprise birthday stay for my mother at The Ritz-Carlton, and the experience was nothing short of exceptional. Every detail was handled with such care, thoughtfulness, and genuine attention that it made her celebration feel truly extraordinary. The level of comfort, generosity, and hospitality extended to her was remarkable, and it was clear that the staff went above and beyond to make her feel special. Their warmth, professionalism, and attention to detail turned her birthday...

"Spotless! Staff was amazing!"

"This hotel was amazing! The staff was super helpful, professional and welcoming. I would stay here every time I visit Jordan. Room service was great. The food was delicious and the our orders came in a timely manner. Location is great. You cannot go wrong in any way by choosing this hotel, it will probably be the best part of your stay."

"Really nice hotel within walking distance to the major attractions like Rainbow st, downtown, and the Roman theater. Big comfortable bed, wonderful shower, and plenty of space in the room. The only downsides for me were that the rooftop outside area was closed (one of the main reasons I booked) and the shop on the ground floor was closed so I didn't know I could use the -1 elevator to get to the lower street, so I was exiting in the upper street which is pretty dark, dirty, and rundown "

"All is good in this hotel, except the furniture that need modernising"

"Nothing to add all are great"

"One of the most beautiful hotels with definitely the best service I have experienced. Every staff member seemed to know my name - warm, welcoming & so helpful. For example, my iPhone had liquid detection so would not charge with a cord. In the middle of the night, my phone would still not charge. My phone is my camera, travel confirmations, & so much more. Panicked, I reached out to the concierge via WhatsApp and they brought me a MagSafe charger & insisted I keep to ensure I would not lose...

"This is a hostel-like hotel. It has a dorm room (hostel) and separate rooms with own bathroom (hotel). I stayed in a separate rom. The room itself was good for the price. The bathroom was very small, I could barely fit in the shower. If you are expecting hotel level service/amenities, you will not find them here. Breakfast is not included. They clean the room if you ask them to (there is a box where you can leave your room key and they will clean it throughout the day). Overall, for the price...

"Outstanding "

"Allt var perfekt!"