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Hotel Phoenix

4.0 star property
Travelers enjoy al fresco dining under the stars or relaxing in garden surroundings at this city retreat where fine wines can be savored at leisure

Choose dates to view prices

Hotel Phoenix, in the city center, offers an upscale Mediterranean getaway. Guests relax on the garden terrace or enjoy fine dining at Maestro restaurant. The property includes a coffee shop, laundry facilities, an attached winery, and consistently helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿3,545
฿4,148 total
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double or Twin Room

A hotel room with a bed, a painting on the wall, and two bedside lamps.

Standard Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

A hotel room with a bed, two bedside lamps, a painting on the wall, a small table with a lamp, and a window with curtains.

Standard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a chair, and a TV on the wall.

Standard Triple Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a bed, two bedside lamps, a painting on the wall, a small table with a lamp, and a window with curtains.

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe double room

Memory-foam beds, in-room safe, desk, blackout curtains

Deluxe double room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Located in Sesvete neighbourhood, Hotel Phoenix is connected to a shopping centre. Garden Mall Zagreb and City Center One East are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Park Maksimir and Zrinjevac. Travelling with kids? Consider Zagreb Zoo and Mestrovic Pavilion. Visit our Sesvete travel guide
Map
Sesvetska cesta 29, Zagreb, 10 360

What's nearby

  • Two children looking at a large aquarium window.
    Zagreb Zoo
    16 min drive - 9.0 km
  • A woman pushing a stroller on a paved path in a park with a large building in the background.
    Park Maksimir
    18 min drive - 17.5 km
  • City Center One East
    10 min drive - 11.5 km
  • Garden Mall Zagreb
    14 min drive - 7.9 km
  • Maksimir Stadium
    17 min drive - 16.8 km

Getting around

  • Sesvete Station
    18 min walk
  • Zagreb (ZAG)
    19 min drive

Restaurants

  • Hotel Phoenix Zagreb
    1 min walk
  • Zeppelin Caffe Bar
    17 min walk
  • Bistro i pizzeria “Pavić”
    18 min walk
  • Bistro Tupek
    16 min walk
  • Jazz caffe bar Forum
    17 min walk

About this property

Hotel Phoenix

  • Upscale family-friendly hotel connected to the convention centre
  • At Hotel Phoenix, you can look forward to an attached winery, a terrace and a coffee shop/cafe. The on-site Mediterranean cuisine fine-dining restaurant, Maestro, features al fresco dining and light fare. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.
  • Other perks include:
    • Free self-parking
    • Limo/town car service, buffet breakfast (surcharge) and a reception hall
    • Luggage storage, smoke-free property and a banquet hall
  • Room features
  • All 55 individually furnished rooms include thoughtful touches such as pillow menus and air conditioning, in addition to amenities such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Blackout curtains, slippers and sound-insulated walls
    • 43-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, daily housekeeping and desks

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  • Parking included
  • Free Wi-Fi
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The price is ฿4,566
฿5,301 total
includes taxes & fees
10 Aug - 11 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 5 km
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 14 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Maestro

Things to do

  • Gym
  • Stereo
  • TV in common areas
  • Winery

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,760 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 9 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Frequently asked questions

Is Hotel Phoenix pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Phoenix?

As of 9 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Phoenix on 10 Aug 2026 start from ฿3,545, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Phoenix?

Self-parking is free at this property.

What time is check-in at Hotel Phoenix?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Phoenix?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Phoenix provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Hotel Phoenix located?

Located in the business district, this family-friendly hotel is within 6 mi (10 km) of Garden Mall Zagreb, Zagreb Zoo, and City Center One East. Mestrovic Pavilion and POGON - Zagreb Center for Independent Culture and Youth are also within 9 miles (15 km). Sesvete Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Phoenix Reviews

8.0

Very good

8.4

Cleanliness

6.2

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 62 out of 196 reviews
Rating 8 - Good. 87 out of 196 reviews
Rating 6 - Okay. 25 out of 196 reviews
Rating 4 - Poor. 17 out of 196 reviews
Rating 2 - Terrible. 5 out of 196 reviews

Reviews

Verified review

4/10 Poor

CARMINE

Liked: Staff & service
Disliked: Property conditions & facilities
Under renovation, impossible to be identified from outside, due to all lights switched off and to construction scaffolding with protective sheets. Also the way to the back parking was not indicated and illuminated. The path from the rear entrance looked almost uninhabited. Very scary. The room was very spacious but in vintage conditions, as well as the bed (even if comfortable). The bathroom was even older and really sad... The flush toilet not working... The breakfast was good, with various options. As final opinion: better chosing another accomodation, until they finish the renovation works...
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Laura

Liked: Staff & service
The staff were lovely and the stay was overall good. The property is just a little run down and out dated. If that doesn’t bother you at all then it is a fine stay. We were only staying for the night before catching a flight so it served it’s purpose for us. Close to the airport.
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Junaid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do your self a favour.. Find a better hotel.. dont trust these photos. Thanks! Cold break fast No wifi signals in rooms No gym or Spa / all lies on listing
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Kelly

Liked: Cleanliness, staff & service, room comfort

Fine for being close to the airport

The hotel is located 25 minutes drive from Zagreb city centre and 10 minutes from the airport, in an urban residential area. It appears to have once been a glamorous venue, offering a relaxing spa along with other four star facilities. All of the staff we came across were really friendly and doing a great job in what seemed to be difficult circumstances. Unfortunately, plans to regenerate the local area, which would have really helped this hotel, have been put on hold due to inevitable economic struggles in recent years.
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

JOHN

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in desperate need of a renovation. The bathroom appears to be about 50 years old. The room had an overwhelming fragrance that smelled like baby powder that made me think they were trying to cover an unpleasant odor. There were food crumbs beside the bed, so the room clearly hadn't been vacuumed. The staff we encountered were friendly and that was the only redeeming quality.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Abu Bakar

Liked: Cleanliness, staff & service, room comfort

4 tähden huono hotelli.

Huonessa ei toiminut ilmastionti, varasi huone 4 tähden hotelli ilmastionti huone, eikä huonessa toiminut ilmastionti, kahvikone joka juoma täynnä sokeria, ei maistu mitä kahvijuoma, myös maido oli täynnä sokeria.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jasmina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Zvonko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein gutes Stadthotel, direkt an der Straße gelegen, aber ruhig. Check-in schnell und freundlich. Lift vorhanden. Zimmer sauber und hell. Auch deutsches Fernsehen. Kontinentales Frühstück. Parkplatz hinter dem Haus. Alles bestens!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mitarbeiter sind alle nett und freundlich
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Piotr

wunderbar
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Roman John

Liked: Cleanliness, property conditions & facilities
N/A
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Roberto

Liked: Staff & service, amenities
Disliked: Cleanliness
Staff is very kind; service light switches on in the corridors with delay. Cleaning status is not excellent in the room and bathroom. The hotel has a huge comfortable parking area.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel spacieux. Plysieurs espaces. Solarium, sauna, spa,.... Dommage hotel loin du centre de Zagreb environ 30 minutes de voiture et pas de jolie vue.
Stayed 7 nights in Mar 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
The hotel does not have a swimming pool so do not advertise that it has a swimming pool. The spa was shut because of staff on holiday but that was not mentioned in the hotel facility description friendly staff
Stayed 4 nights in Aug 2018
Verified review

4/10 Poor

Larry

Disliked: Staff & service, property conditions & facilities, room comfort
This is the second time we have stayed at the Phoenix. The first was several years ago and renovation was taking place (which was a disappointment at that time). We wanted to give a second chance -- that was a mistake. After a fast and quick check-in, we were gone through the evening to a wedding and returned late - after midnight. After a day of 30C in Zagreb, our air conditioning did not really work -- and then would shut down on its own after 45 minutes. Getting assistance from the desk did not solve anything. I had to turn the air back on 4 times during the night -- it would just keep shutting off. Also, I use a breathing machine every night -- the power outlet next to the bed turns off when you turn the light off! I had to use an extension cord to get power. The Internet is very slow. After complaining about the air conditioning the next morning, the desk person only offered that she would inform the manager. The lights for the night entrance are turned on with a motion sensor with a long delay -- it would be easy to trip on the steps. The timing should be changed. Upkeep and maintenance need serious attention. The flush button on the toilet needed replaced and was hard to use. The lamp over the desk looked like it could come off the wall. All of the right pieces are there, but it is impossible to assemble a good picture of the puzzle. There are many nice features -- great artwork in many places, bright dining for breakfast with a good selection.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Hev

Liked: Staff & service, room comfort

Perfectly suited

Out of town Lots of parking available Easy drive into centre Hotel looking a little tired especially bathroom
Stayed 1 night in Aug 2018
Verified review

4/10 Poor

Sofia

Liked: Room comfort
Disliked: Staff & service
Did not get a friendly reception & fell down twice in Wellness centre due to the fact that we were not Allowed our sandals & the ones offered to guests were way too small. Needless to say thst Bare feet on wet ceramic tiles is very dangerous, slipped in shower & when exiting slipped again in hallway.
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy and enjoyable hotel

Room was fantastic and large. Hotel also falls under the same catagory. However there are not 2 pools and a hot tub, there are 2 hot tubs. One of which is on its own, the other is half hot tub, half current pool.but it was still relaxing. The ate at the restaurant, there was extremely slow service. We was in there for roughly an hour and 20 minutes, and only had 2 courses, considering we were the only ones in there, it was a little frustrating. There was a vast selection for breakfast, including fresh omelette. Very enjoyable and would recommend
Verified review

8/10 Good

emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fuori Zagabria, ma hotel carino e accogliente

hotel moderno, camere particolari , pulite e accoglienti . Personale gentile e cortese. Purtroppo ho trovato acqua in camera a causa di una tubatura , mi hanno prontamente assegnato un'altra camera.
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities

Charges for things they say are included!

Was very disappointed with they stay here! Upon check was told our reservation included when checking out they then charged us for this! When questioned she told us that the charge for breakfast had been discounted from €10 to €6 each, why even discount this if there was no reason to in the first place! There is also loads of hidden fees such as insurance and registration and local tax! Local tax I am fine with as we had to do this in one other but the others is ludicrous as I've never come across this before! What should have been €64 ended up €91 would recommend people stay away unless they are happy to pay more then first thought! Would not use this hotel again as obscure the truth!
Stayed 1 night in Jan 2018
Verified review

6/10 Okay

Andreas

Es war fast ok.
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bb

숙소 시설은 전반적으로 무난합니다~스파와 사우나도 괜찮았습니다. 단점은 위치가 너무 구석에 있어서 근처에 아무것도 없고 중심지에서 대중교통으로 한시간 넘게 걸려요. 버스도 엄청 안옵니다.. 하지만 직원분들이 엄청 친절하셨어요~ 스파 시간을 착각해서 마감 지나고 갔는데도 기다려주겠다며 더 열어주셨습니다 ㅜㅜ
Stayed 3 nights in Dec 2017
Verified review

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadía en Zagreb

Muy buena estadia. Excelente atención. Desayuno por demás abundante. Alejado del centro de zagreb pero con estacionamiento
Stayed 1 night in Nov 2017
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stay

The layout of the room is unusual but looks quirky. The bed was very comfy and the staff were friendly. The train station to Zagreb is a 20 minute easy walk away.
Stayed 2 nights in Aug 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consigliato

Ottimo hotel. Cucina buona. Rapporto qualità prezzo eccellente
Stayed 1 night in Jul 2017