"All of staff including breakfast crew are absolutely kind and polite.
I assume their company policy would work well internally, all staff make smile for guests/visitors all the time.
I do storongly recommend this hotel, SUPER HOTEL tho I've already stayed this hotel in other places as 5 times."
"Check in is smooth, and the rooms are in excellent status. Breakfast buffet is great and all staff are friendly and helpful. Lastly, the practice of having customers to pick the towel, teabags and stuff alike at the lobby according to their need is very smart. My family will surely consider visiting this hotel again in our next visit to Kamakura."