"The staff are very attentive and most accomodating. We enjoyed our dinners and breakfasts here and all our meals were delicious. A very cozy and relaxing environment. We would definitely return."
"Staff was super friendly. They took us to the ski gear rental shop and back again to return the stuff. Their English was ok, enough to explain what buses to take, recommend pistes, etc. We even received a small gift when leaving. I recommend reserving the 3 meal course."
"Location is good, opposite is the ski resort, which has good snow. Overall room was well maintained, public Onsen was nice too. However we came during early ski season, there is barely any restaurants opens. Hotel cafe food is a bit expensive, and not much choice (mainly western). If plan to stay may order half board instead, or tell hotel staff to reserve dinner before 10am"
"Stayed 2 nights and had an AMAZING experience. Dinner was a fantastic experience. We enjoyed embracing the Japanese culture while wearing the Yukata throughout! Onsens were a great time. Highly recommended!!!"
"We had a wonderful stay at this ryokan. The staff were amazing and treated us very special. We also enjoyed a fantastic multi course dinner and a full breakfast while we were there… both excellent "
"We enjoyed our stay at Hotel Shiga Sunvalley. Loved the style of the Japanese rooms, it was very clean and the staff were exceptional!
Usui and staff helped up with any questions we had, ski rentals, keeping luggage after check out, shuttle bus information. Would stay with them again 10/10"
"The staff at this property is top notch. My friends and I were welcomed warmly, quickly given recommendations in and around Kusatsu, and even provided a complimentary sweet milk, traditionally consumed after an onsen soak.
The facility was very much a labor of love. The private onsens were clean, convenient, and absolutely rejuvenating.
The public areas were intimate, clean, and provided retro video games and board games.
We were even offered complimentary coffee at a coffee shop close to...
"Loved our experience. Only issue was the bed was not enough mattress for us but maybe others would not take issue. Other than that everything was a 10/10. Food was unique and delicious, service excellent, clean and of course the Onsen’s we so fun. Beautiful little town."
"The staff was friendly.
Upon arrival the guest gets a yukata and a key to 9 public thermal springs around the town, where he may bath freely. Note that they are extremely hot. The staff also offers a free ride to the Snow Monkey Park or Yudanaka Station in the morning."
