Meets the standard IBIS user experience. The front desk staff were friendly and we were able to use the Grand Mercer facilities next door which was a pleasant surprise.overall, it offered great value.
Rooms were lack of maintenance and well below from hygiene standards. Moldy bathrooms and bad permanent bad smell tried to masked with sprays...
เข้าพัก 4 คืน, ธันวาคม 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Herbeth Lim
9 ก.ค. 2024
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Convenient to go to Malioboro and for buying small groceries, affordable meals. Hotel is at the back of the fancier Mercure hotel, a bit dated but the staff were friendly and helpful, the breakfast buffet was delicious and offered variety. However, the towels were gray and thinning, there were stains on the bathroom walls, but worse of all was the pool that was surrounded by tarpaulin walls and not at all like the pictures.
The staff are amazing. BUT. There is a smoking section of the hotel and the pipes connect, so I had to keep my fan on in my bathroom (which meant also the light) constantly to pull the cigarette smoke that was coming through the pipes out of my room. One night before I did that I was WOKEN UP BY COUGHING, it was that thick in my room, three floors away from the smoking floors. Even next to the pool people just smoke and drop their butts on the ground. The hotel should be non-smoking, of course. There are also these terrible "perfume" things in the elevators that squirt out disgusting artificial smells. And none of the room windows open. However the staff was absolutely amazing. So kind and considerate and helpful.
I have stayed for 5 nights and I loved it! The staffs made my first Yogyakarta trip more convenient. They are really helpful and truly serve with service minds. I am very appreciated!
The room was clean, the bed was comfy and it suited well for a solo traveller.
Hôtel agréable, chambres spacieuses et propres, literie très confortable, personnel disponible agréable et souriant. Petit déjeuner buffet typique ou continental. Belle piscine et terrasse sur le toit.Un peu excentré des sites à visiter.
เข้าพัก 3 คืน, กรกฎาคม 2019
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
ผู้เข้าพักจริง
14 ส.ค. 2019
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Asked for a non smoking room and could smell smoke every morning, and they changed my room next day still smoke smell terrible hotel for taking care of customer
Hotel was good and clean. Very friendly staff. Only one thing room are not sound roof. even people speak in corridor we can hear or kids shouting . over all stay was good
Hotel is clean modern and comfortable. Decent gym and good pool. Wifi could be better. Staff is extremely attentive and kind. They greet you by your name every time. On the first morning a staff member asked if I thought breakfast could be improved in any way. After thinking about it I said it would be nice to have pineapple. She personally brought pineapple to my table every morning. Great and sincere touch. Only negative I found about this place is the mosque blasting a call to prayer at 5AM, it sure woke me up.
The service of the staff was excellent. Very friendly, willing to assist you with anything. Hotel is behind the Mercure hotel, advantage: not facing the busy road. Quiet during day and night. For restaurants, malioboro street etc. use Grab.
Pelayanan baik, sraff nya ramah, breakfast cukup bervariasi. Ada layanan shuttle ke malioboro, cukup puas menginap disini. Thanks Ibis Adisucipto, thks jg hotels.com