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Reviews of Donggang Cistar

3.5 out of 5
Donggang Cistar
160, Sajimak-gil, Yeongwol-eup, Yeongwol, Gangwon

Reviews

8.4

Very good

Rating 10 - Excellent. 89 out of 190 reviews" "
Rating 8 - Good. 64 out of 190 reviews" "
Rating 6 - Okay. 17 out of 190 reviews" "
Rating 4 - Poor. 14 out of 190 reviews" "
Rating 2 - Terrible. 6 out of 190 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MINJOONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

SEONGJUN

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
The property is in a perfect location and the outside of the property is looking good. However, the onside of the property is not well maintained and cleaned out. The clerks are not trained as professional so they do not deliver welcome feeling to us.
Stayed 2 nights in Sep 2021
Response from 백선일 on 15 Oct 2021
Hello. Sir or Ma'am Thank you for using Tops10 donggang cistar resort. We sincerely apologize for the inconvenience you experienced at our resort. We will transfer your comments to the relevant department and try to improve it. We apologize once again and wish you always happy. thank you.

4/10 Poor

Phoebe

Travelled with family
Disliked: Cleanliness
The outside looks so much better than the inside. Bathroom floors were cracked. Stove was broken but at least it works. Again, outside is well kept than the inside.
Stayed 1 night in Aug 2021
Response from 백선일 on 17 Sep 2021
안녕하세요. Phoebe고객님, 말씀해 주신 노후와 구비품들은 그룹차원에서 지원하여 개선중에 있습니다. 고객님께서 지적해 주신 내용들 전부 기록하여 만족하실 수 있는 리조트가 될 수 있도록 변화된 모습 보여드리겠습니다. 만족스럽지 못한 결과에 반성하며 더욱 노력하는 동강시스타가 되겠습니다. 좋은 말씀 남겨 주셔서 감사합니다 :)

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good for my family and my pet to stay together.
Stayed 1 night in Mar 2020
Response from 동강시스타 on 4 Apr 2020
Thank you very much

10/10 Excellent

YUNJUNG

Liked: Cleanliness, staff & service, property conditions & facilities
체크인 절차가 빠르고 직원들이 친절했어요, 침구도 깨끗하고 좋았는데요. 큰 침실 쪽에 화장실로 통하는 미닫이 문이 닫히지 않아서 샤워를 할 수 없어서 불편했어요. 점검이 필요합니다. 그리고 입구에 골프장 확장 공사로 예쁘던 경치가 다소 손상되어 아쉬웠어요. 다음에 기회되면 또 오겠습니다.
Stayed 1 night in May 2024
Response from 탑스텐 리조트 동강시스타 on 8 May 2024
고객님, 안녕하세요탑스텐 리조트 동강시스타를 찾아주셔서 감사드립니다.이용 중에 불편함을 느끼신 거 같아 죄송합니다.다음 이용 시에는 불편함 없이 이용하실 수 있도록 노력하겠습니다.좋은 후기 감사드리며, 항상 행복하시길 바라겠습니다.감사합니다.

4/10 Poor

Kyoung Hee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
주변공사로 주변 안전해보이지않응. 객실내 화장실 청결하지 않음(곰팡이) 리모델링 필요해보임
Stayed 1 night in Apr 2024
Response from 탑스텐 리조트 동강시스타 on 8 May 2024
고객님, 안녕하세요탑스텐 리조트 동강시스타를 찾아주셔서 감사드립니다.이용 중에 불편함을 느끼신 거 같아 죄송합니다.다음 이용 시에는 불편함 없이 이용하실 수 있도록 노력하겠습니다.감사합니다.

8/10 Good

WON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

minjung

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
시설은 좋으나 더러움...
입실 후 바닥을 보니 과자 부스러기 등 그대로 있어서 바닥 다시 청소 요청함. 환풍기 사용했다가 기름이 떨어져서 매운탕을 버림... 강아지 동반 객실도 있던데 1층 내리자마자 강아지가 달려들어서 견주와 마찰이 있었음. 강아지 동반 객실을 계속 운영할거면 강아지 동반 객실로만 운영되는 동을 별도로 운영하길 바람. 객실 구조나 시설은 좋았음
Stayed 1 night in Feb 2024

4/10 Poor

yongjin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
1. 리조트 주변 온 산을 골프장 확대공사로 인해 미관도 않좋고 먼지가 많음 2. 야간에 진입하는 5킬로 정도가 가로수도 없어, 안전에 불안감이 컸음 3. 욕실에는 치약 등 세면세트는 없는 것을 이해할 수는 있으나, 컵도 하나 없었음
Stayed 1 night in Feb 2024

10/10 Excellent

SANG YUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
힐링리조트
내부 인테리어는 조금 오래된 느낌이었는데 전체적인 분위기는 좋았습니다. 특히 레스토랑 직원분들이 너무 친절해서 좋았습니다.
Stayed 2 nights in Jan 2024

10/10 Excellent

DONGHEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙소깨끗하고 가족이 머물기에 좋았 습니다
Stayed 1 night in Jan 2024

8/10 Good

Eunsik

Stayed 1 night in Dec 2023

8/10 Good

DAEHYUN

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

KWANGIL

Stayed 2 nights in Dec 2023

8/10 Good

Gyeonga

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Byung Ho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

YOONJUE

Stayed 1 night in Nov 2023

10/10 Excellent

Yoon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
저렴한 가격에 훌륭한 시설을 이용할수 있어서 좋았어요
Stayed 3 nights in Oct 2023

10/10 Excellent

JINWON

Stayed 1 night in Oct 2023

8/10 Good

JEONGHYEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

MIHUE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
뷰가 좋아요.
Stayed 2 nights in Oct 2023

10/10 Excellent

Dagyeom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Yeonghwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
한적하고 운치가있습니다. 영월 다시가면 꼭 다시 들르고 싶은 곳입니다.
Stayed 1 night in Oct 2023

10/10 Excellent

CHOON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다시한번더 가고 싶어요
Stayed 1 night in Oct 2023

10/10 Excellent

chungin

Travelled with family
Liked: Staff & service, room comfort
애견과 함께라면 최적의 자연환경
완벽한 장소 였습니다. 애견과 함께 갈수 있다는 것 최적의 장소 였다는게 좋았습니다. 단, 애견 동반은 가능하나 애견 동반 가능한 숙소는 따로 있다는 것을 알려주심 좋을것 같습니다. 예약하고 체크인 후에 한참이 지나서 애견 동반 가능 숙소가 있다는 것을 알았음 다행히 리조트의 배려로 옮기진 않았지만 당황하게 되네여.. 좀더 세밀한 부분들은 자세히 잘보이는 곳에 혹은 애견 동반 가능 옆에 설명을 붙여주심 좋을듯 합니다. 아무튼 잘 쉬고 즐겁게 놀다 왔습니다.
Stayed 1 night in Sep 2023

8/10 Good

Kwang-oh

Liked: Room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

YOUNGIN

Stayed 1 night in Oct 2023

10/10 Excellent

Seungin

Stayed 1 night in Oct 2023

8/10 Good

Ho Young

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

MYUNG HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jinsuk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and the surrounding tourist attractions were very nice. However, it was disappointing that the internal facilities were old.
Stayed 2 nights in Sep 2023

8/10 Good

Minho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

seongha

Stayed 1 night in Sep 2023

10/10 Excellent

Gichang

Liked: Cleanliness, staff & service, property conditions & facilities
It was a recommended place for a family trip, and barbecue meat was also delicious to eat outdoors.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시설이 좀 오래된 느낌은 있지만 공간이 넓고 자연과 가까운 느낌에 쾌적하게 잘 지내다왔습니다.
Stayed 3 nights in Aug 2023

10/10 Excellent

sangmyung

Stayed 1 night in Sep 2023

10/10 Excellent

Hyeyoung

Stayed 1 night in Sep 2023

8/10 Good

jinseon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

SeungHyun

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2023

10/10 Excellent

YOUNGEUN

Stayed 1 night in Aug 2023

10/10 Excellent

Seung hyun

Stayed 1 night in Aug 2023

4/10 Poor

SIYU

Stayed 1 night in Aug 2023

10/10 Excellent

WONGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mihyun

Stayed 2 nights in Jul 2023

10/10 Excellent

young chul

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

woojung

Travelled with family
Liked: Cleanliness, staff & service, room comfort
대가족 여행에 좋음
어르신들이 방도 넓고 좋다고 하시면서 만족하셨어요
Stayed 1 night in Jun 2023

10/10 Excellent

JUNG YOON

Stayed 1 night in Jun 2023

8/10 Good

Hyeokjin

Stayed 1 night in Jun 2023