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Reviews of Hotel Tilun Dongpu Spa

3.5 out of 5
Hotel Tilun Dongpu Spa
No.86, Kaigao Ln., Xinyi, Nantou County

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 76 reviews" "
Rating 8 - Good. 39 out of 76 reviews" "
Rating 6 - Okay. 11 out of 76 reviews" "
Rating 4 - Poor. 5 out of 76 reviews" "
Rating 2 - Terrible. 4 out of 76 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

David, New York

Travelled with family and small children
Liked: Staff & service
huge, old-school, noisy, package-tour oriented hotel. felt like a throw back to a bye-gone age. Average food served in shifts. (However, nice Balinese restaurant trainees made us feel welcome).
Stayed 1 night in Oct 2023

4/10 Poor

robert, 菲律賓

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is old and run down-
Hotel is old and run down, Their main focus is foreign tour groups, loud noisy and rooms very work out. Doors don't close flush - so loud guests can be heard, Walls very thin so can hear people talking next door.
Stayed 1 night in Aug 2018

8/10 Good

Eric, Taipei

Liked: Cleanliness, staff & service, room comfort
Excellent location for exploring the area. Very spacious bedroom with stunning views though thr room was a little old-fashioned. The hotel has seen better days...it felt a little 'tired'...nevertheless I thotoughly enjoyed my stay.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with nice spa room & incredible kind service
We, family with kid, stayed at the hotel for 1 night in a spa room. The big hot tube was great to relax after some nice hiking. The location is good between Alishan and Sun Moon Lake. The staff has been incredibly helpful and with kindest service. We forgot something at the hotel and they were of enormous help to get it back to us.
Response from 客務部 on 14 Apr 2018
Hello, thank you for your visit, and your appreciation, we will continue to work hard

8/10 Good

adeline, kl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable hotel up the hill with hot spring facilities experience.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2017

6/10 Okay

爾民

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房內整潔，床、被、枕皆乾淨， 衛浴水源充沛，窗外近望高聳山景。 入住晚餐選用餐時段，以各房一桌供應中餐。翌日早餐葷素皆有。
Stayed 1 night in Jan 2024

8/10 Good

YU-CHEN

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

錦鍾

Stayed 1 night in Jan 2024

6/10 Okay

HsiaKuo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

CHIH HUNG

Stayed 1 night in Sep 2023

8/10 Good

Jiatzung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

秀治

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2023

10/10 Excellent

MING HUNG

Stayed 1 night in Jun 2023
Response from 帝綸溫泉飯店 on 15 Jul 2023
感謝您,期待您下次再度光臨

10/10 Excellent

JYUN SHENG

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨 舒適
這次是含浴池的房型 -玉泉 備品可能疏失而少放了3份 設備及房間乾淨 床鋪舒適,軟硬適中 浴池的水壓水量也充足
Stayed 1 night in Jun 2023
Response from 帝綸溫泉飯店 on 15 Jul 2023
感謝您,期待您下次再度光臨

10/10 Excellent

YI MINE

Stayed 1 night in Jun 2023
Response from 帝綸溫泉飯店 on 15 Jul 2023
感謝您,期待您下次再度光臨

6/10 Okay

YUNGTSUNG

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

Yuchieh

Stayed 1 night in Mar 2023

10/10 Excellent

LUPING

Stayed 1 night in Mar 2023

2/10 Terrible

TUNG YANG

Stayed 1 night in Feb 2023

8/10 Good

惠美

Travelled with family
Liked: Staff & service, property conditions & facilities
用餐人數集中時，夾取餐食動線距離建議拉大，避免人擠人。
Stayed 1 night in Jan 2023

8/10 Good

Yoshinori

Travelled with partner
Liked: Cleanliness, staff & service
環境很好、特別空氣好。住宿非常舊沒有維修。晚餐跟早餐一般般。
Stayed 1 night in Sep 2022

10/10 Excellent

Hung YU

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

HUI-CHEN

Stayed 1 night in Aug 2022

8/10 Good

chieh-hung

Travelled with family
Liked: Staff & service, property conditions & facilities
晚餐很不錯 早餐就不怎麼樣 網路不好 有待加強
Stayed 1 night in Aug 2022

8/10 Good

HSIN YI

Stayed 1 night in Jun 2022

10/10 Excellent

CHI FENG

Stayed 1 night in May 2022

8/10 Good

ChungPing

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
溫泉池水溫過熱又過冷
室內溫泉池水溫過熱,另一池又過冷!房間內的溫泉水管堵塞,換房才獲得改善!
Stayed 1 night in Dec 2019

2/10 Terrible

MAN CHU

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Hei Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Minghsun

Liked: Staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Milly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

chingche

Liked: Cleanliness, property conditions & facilities, room comfort
避暑勝地，夏天泡溫泉
硬體不錯，但服務人員顯然沒有飯店業的專業訓練，服務很不及格。
Stayed 1 night in Jun 2019

8/10 Good

chuanche

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

maklion, Japan

Liked: Cleanliness, staff & service, room comfort
部屋は広々として綺麗だが、日本式の水着不要で入れる温泉が週末しか入れず、さらに1日1回のみというのは不便。日本同様毎日、いつでも何回でも入れるようにしてほしい。
Stayed 1 night in Oct 2018

10/10 Excellent

小卉

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

HUI JUNG

東埔八通關之行
此次住的和式四人spa房二晚，服務人員貼心心特別幫我們準備二晚不同菜色很豐富，人員笑容可掬，房間窗簾有點問題，反應當下也在第一時間換房，服務應變很不錯。
Stayed 2 nights in Aug 2018

10/10 Excellent

SHU CHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
休息的好地方
服務員工都很棒！不論我們有什麼問題，都很願意幫忙。 餐點晚餐及早餐樣式都很多又好吃，山上空氣好又比山下涼快多了，溫泉池很寬，泡湯放鬆很好，有機會一定會再來。
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

masami, 山口

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
洞窟風温泉が楽しめる
水里の駅からバスで1時間、思っていたより行きやすかった。 途中から、雨となったが、吊り橋や滝を散策できし、台湾の自然を楽しむことができる。 山岳部に住む人たちの苦労を感じた。 風呂は裸湯には入っていないが、洞窟風の風呂は楽しめる。
Stayed 1 night in Apr 2018

8/10 Good

Shu-Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Shu-Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hou Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
可以感覺到飯店有用心經營
第一次入住提供晚餐與早餐的飯店 而且菜色還不差 餐點分量也充足 晚間飯店還安排原民舞蹈教學同樂
Response from 客務部 on 14 Apr 2018
您好，感謝您的蒞臨，以及給我們讚賞，我們會繼續努力的。

4/10 Poor

CHUANCHI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
裸湯還不錯 很新
裸湯還不錯 很新 大眾湯池偏小 附近有幾處景點可安排
Response from 客務部 on 28 Apr 2018
感謝您的讚賞，我們會繼續努力。

10/10 Excellent

Chi lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

chih chun, 台灣

Liked: Staff & service
好親民的飯店
飯店有點老舊，確是東埔數ㄧ數二的大飯店，老闆佛心來的，房價很親民還供早，晚兩餐，餐點不錯，飯店有溫泉，裸湯，還有兒童戲水池，個人覺得附近沒有什麼大景點可看，如果只要走走踏青，接近大自然的還不錯，空氣很好，還有來這裏不堵車，群山環繞享受大自然，
Stayed 1 night in Apr 2018
Response from 客務部 on 28 Apr 2018
您好，感謝您的蒞臨及讚賞，我們會繼續努力。

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
晚餐餐點很不錯
Response from 客務部 on 5 May 2018
感謝您的蒞臨及讚賞，我們會繼續努力。