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"Clean, spacious rooms. The tall lady at the reception was exceptional. The only downside was patchy wifi. We had a pleasant stay overall."

"Positive: extremely courteous staff, clean sheets and fresh towels every day. Nice restaurant area Negative: cramped shower and small sink, can't open toiletry bag, very dirty carpets, small working area "

"Room was simple, clean, and exactly what we needed. Would absolutely stay again next time I'm in Nancy."

"Room was spacious and fairly clean"

"Beautiful old characterful hotel in great location for exploring beautiful Nancy. "

"Very nice rooms, great spa"

"This may be one of the best 4* hotels I've ever stayed at. The room is very very well designed - efficient use of space, very good lighting, good toilet/shower, etc. Breakfast room is spare, and there were lots of noisy children there when we stayed. Parking under the hotel. Only downside was that it was a pretty long walk to the center of town. Sparse staffing. But price/performance was excellent. "

"Lovely quaint room and perfect location for walking and discovering Nancy, nice breakfast and very friendly staff."

"If you are looking for a place that feels almost disconnected from human presence, this is it—there is no in-person check-in, as everything is handled by phone. It was not clearly communicated that arriving in the evening could mean having no parking available. After a five-hour drive, we arrived around 9:00 p.m. with two children and discovered there was no parking on-site. We had to park on the street and ensure the car was moved before 10:00 a.m. the next morning. While moving a car is not unusual, when traveling with children, having on-site parking and flexibility is important—especially since this was one of the reasons I chose this property. The accommodation itself was overall fine; however, the complete absence of human customer service was quite surprising. Arriving at 9:00 p.m. on a Sunday does not seem particularly late, yet access required calling a French phone number. While I personally have a French number, I felt uncomfortable thinking about international guests who may not and would still need to call a local number just to enter the property. If you are seeking comfort, flexibility, and customer service, this would not be the right place. If, on the other hand, you value privacy and minimal to no human interaction, this accommodation may suit you well. Thanks @solelynds"