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"The room I stayed in was absolutely beautiful, and every little detail was thought of. Very clean, smelled great, quiet. I only stayed one night but will definitely be back!"

"Weren’t told of any of the amenities when checking in and learned from other staff about cookies, breakfast etc. pool was cloudy due to someone getting sick in it. Room was exceedingly HOT even when we turned off all heat sources. The heat issue plus Bathroom being set for 88 making my wife sick almost every night of our stay. Being just below the fourth floor lounge in 304 meant we hear all the footsteps and activity of equipment on the 4rth floor in the early hours. For 400+ per night...

"Front desk staff were excellent - probably the most attentive and accommodating I’ve ever experienced in all my years of travel. I believe the gentleman’s name was Jeramie."

"Cute Americana type property that I always search for in my travels. Indoor pool addition just knocks it out of the park. Can’t wait to go back and stay longer to see more Mystic sites."

"This is our second time staying here at we LOVE it!! I'm not sure I remember her name but I think it is Mia or Mya? She is so lovely and has checked us in on both travel occasions! She is very kind and is very personable. "

"When we first checked in and the smell in the lobby was unbearable. It smelled like sewage. The entire first floor was being renovated. That created a lot of noise into the evening. Once we entered our room, the heat was not working properly. We complained to the front desk they said they did not have any other rooms and they sent a technician who did not do anything with the system. The bedside outlets were not working. Sunday morning housekeeping was vacuuming starting before 8 AM. Before 9 AM...

"This hotel has very thin walls."

"We wish the breakfast eggs and sides were a little bit higher quality. Having the breakfast is a nice amenity but the items were not as good as expected."