Search Hotels Near Wintergarden, Brisbane

"Excellent property been staying there since 2017. But last three stays have shown that this past experience is just a memory and the service is getting worse not better. Little things not worth mentioning individually makes a huge difference overall to what was and what is now."

"Jackhammer running until 7pm"

"Our tv didnt work and had to go to the trouble of changing rooms"

"Great location and excellent breakfast"

"Amazing river views. Very nice and new rooms. Enjoyed the complimentary snacks and ‘hotel guests only’ pool and bar. Easy self parking. Lots of restaurants on site and an easy stroll to QOAC across the river. "

"Lovely lobby and great location. Super helpful reception staff. Every time we spoke to them they could not have been any more helpful. Bar staff however so rude! Absolutely appalling service. We were given two free drinks vouchers and he seemed grumpy we wanted to redeem them. Only 1 house white wine, no cider or anything. Very very rude service instead of just explaining it nicely. Breakfast was great. We all loved the choices and my GF needs were meet easily. Our room had issues. Toilet kept running, shower was a nightmare. 10 minutes to try and get it to run properly in the end we had fluctuating temps from boiling hot to freezing cold. All four of us jumped in the shower one after the other and we did not want to fight with the controls anymore. Sink in the bathroom dripped all night. We could not get it to turn off fully. Looked pretty but needed some work. We only stayed one night so did not complain but if we were staying longer we would have been disappointed."

"It was great overall. "

"Location was excellent. Food was fantastic. Room was modern and clean. "

"The property was clean and comfortable with most amenities that we needed. They had even given us a bottle of wine and chocolates for our anniversary. A lovely touch. It was in an excellent position for restaurants, bars and transport. We were within walking distance of most landmarks. We used the indoor pool once but found it to be quite isolated as you have to go down to and walk across the car park area. On the 2nd to last night we got back from our day out and couldn't get into our room. We got the reception to have a look and unfortunately it was a problem with the lock. We waited down in the lobby and about an hour after were told we had to move rooms. It was 8pm by this point and we hadn't eaten and had to cook our meal. Which we told the staff. We then had to move our stuff from one room to another. Which a staff member helped with. They said they had upgraded us but we saw no differences in the rooms except a TV in the bedroom. I know it wasn't anyone's fault but we thought they could have at least offered us a meal brought to our room as they did room service and we had to cook our meal at about 9pm at night. Irrespective of this we had a lovely time in Brisbane and the hotel was ideal for what we wanted."