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"The beautiful old hotel did not live up to our expectations. While it is gorgeous in the lobby, we found our room to be lack luster. Bathrooms in need of an overhaul, air in the room was hot and stagnant. No mini fridge or real storage.. the closet in our room had one old looking robe and one other additional hanger. Unfortunately, I will not be stay at this hotel again BUT I will be back for the Ten Spa which was incredible."

"We were not happy with our stay. We walked in the room and it was freezing, the toilet was running and had no water reservoir to flush. I lifted the lid to find what was wrong and found it had gross gunk around the button that held the button down keeping the water running. I cleaned that and then it worked. Then looking up in the bathroom there was hair stuck to the roof which wasn't pleasant to look at. When we tried to use the pool it was closed. Which was a big reason we booked this motel for our kids. Not to mention the elevator and hallway smelling like weed. It just seemed neglected and we would not likely try to come back."

"Blood on pillowcase. Wasn’t ours and didn’t notice it until late."

"Discovered door would not lock when trying to leave for supper but couldn’t call down to front desk as phone didn’t work either. Missed super reservations waiting then had to change rooms. Once got new room went for supper and came back and keys didn’t work. Ran out of milk at continental breakfast and eggs/sausages were cold. "

"Surprisingly good hotel"

"Rooms dated, horrible pillows excellent bed, dusty room, excellent staff"