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"A very unique hotel in a great location. Staff were super friendly and helpful."

"Perfectly positioned and remarkably quiet, in spite of street noise on Friday and Saturday evenings. We weren’t disturbed at all. Superb breakfast with extremely lovely staff. We found WiFi patchy and sometimes a little slow at times. Really great stay and would highly recommend."

"Had an amazing stay. Staff could not do enough for us. Great happy hour!"

"Great location, in walking distance from main parts of city. The only transport we used was Bolt from airport and back. Very clean. Has everything you need. Staff were helpful and polite. Breakfast was good. Only one fault was the mattress in our room was rock hard, we found it very difficult to sleep on. (Room 57). Friends recently stayed there in a different style room and said no issue with theirs. Other than that we would stay again but in a different type of room."

"Breakfast was a bit of free for all. No-one greeted you and sat you to a table - surprising that no-one checked our room number after day1. This meant people hovering for a seat as you normally see in a busy MacDonalds. The breakfast in terms of continental was ok. The hot breakfast was unfortunately lacking - it was luke warm and some too hard and inedible. But the hotel in its decor and facilities otherwise was very good. Also surprised that activities in Krakow were not promoted with reputable organisations."

"First class standard, incredible menus and perfect location"

"We had a great stay at Puro, upon arriving, we were greeted by Sebastian at the reception desk.What a terrific employee. We were greeted with a warm smile, a highly competent and very professional gentleman. The hotel was clean, our room very quaint and cozy. The bathroom was very modern and luxurious. We had a great stay. We had a small dog and she was also very happy. Highly recommend....very accommodating staff. Sebastian brought us an ironing board and iron instantly after requesting. Extremely friendly, kind and helpful staff. Thank you for an excellent weekend stay!!"