Romantic Room | Premium bedding, pillow-top beds, desk, soundproofing
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Reviews of The Kanata by BCMInns Whitecourt

3.5 out of 5
The Kanata by BCMInns Whitecourt
3315 33rd Street, Whitecourt, AB

Reviews

9.4

Exceptional

Rating 10 - Excellent. 470 out of 627 reviews" "
Rating 8 - Good. 129 out of 627 reviews" "
Rating 6 - Okay. 17 out of 627 reviews" "
Rating 4 - Poor. 5 out of 627 reviews" "
Rating 2 - Terrible. 6 out of 627 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service
Stayed 1 night in May 2024
Response from Salena on 16 May 2024
Thank you for leaving a great review. We appreciate your kind words.

6/10 Okay

Janelle

There was a long brown hair under our sheets, there was a few spots on the floor we were pretty sure were blood.
Stayed 1 night in May 2024
Response from Salena on 9 May 2024
I'm sorry to hear this about your room as this is certainly not our standard. Thank you for taking the time to provide us with the feedback.

8/10 Good

Sean

Stayed 1 night in Apr 2024
Response from Salena on 16 May 2024
Thank you for taking the time to leave a rating.

10/10 Excellent

Jessica

Stayed 1 night in Apr 2024
Response from Salena on 9 May 2024
Thank you for the great rating.

8/10 Good

Carey

Clean and Easy check in and check out . Very accommodating on late checkout and night Manager gave great eating references for last night 👍👍👍
Stayed 1 night in Apr 2024
Response from Salena on 16 Apr 2024
So glad to hear you enjoyed your stay and I'm pleased you enjoyed the restaurant that we recommended.

10/10 Excellent

Maria, Camrose

Excellent
Stayed 1 night in Mar 2024
Response from Salena on 16 Apr 2024
Thank you for the great review

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay would recommend !
Stayed 1 night in Mar 2024
Response from Salena on 16 Apr 2024
We are pleased to hear you enjoyed your stay thank you for taking the time to share your experience.

8/10 Good

Debbie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As the property is close to the highway, its convenient however noisy from truck traffic
Stayed 1 night in Mar 2024
Response from Salena on 16 Apr 2024
Thank you for taking the time to leave a review.

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and very clean, would stay there again.
Stayed 1 night in Mar 2024
Response from Salena on 16 Apr 2024
Than k you so much for sharing your experience we are happy to hear you enjoyed your stay with us.

10/10 Excellent

Gabrielle

Stayed 1 night in Mar 2024
Response from Salena on 16 Apr 2024
Thank you for the perfect rating

10/10 Excellent

SHAWN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds. Friendly staff. Quick and easy check in.
Stayed 1 night in Mar 2024
Response from Salena on 16 Apr 2024
We are so happy to hear you enjoyed your stay with us.

8/10 Good

Susana

Stayed 1 night in Mar 2024
Response from Salena on 16 Apr 2024
Thank you for taking the time to leave us a rating.

10/10 Excellent

Rocky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very comfortable
Stayed 2 nights in Feb 2024
Response from Front Desk on 19 Feb 2024
Thank-you for staying with us. We hope to see you again.

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfortable beds
Stayed 1 night in Feb 2024
Response from Front Desk on 19 Feb 2024
Thank-you for staying with us. We are glad you enjoyed your stay and we hope to see you again .

10/10 Excellent

Dean

Stayed 1 night in Feb 2024
Response from Front Desk on 19 Feb 2024
Thank-you for staying with us. We hope to see you again.

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for us because of the big truck parking
Stayed 1 night in Dec 2023
Response from Salena on 15 Jan 2024
Thank you so much for the great review!

6/10 Okay

Jason

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Salena on 2 Jan 2024
I'm sorry you did not enjoy your stay if you have any feedback on what we could have done better please feel free to reach out to the hotel directly.

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Salena on 2 Jan 2024
Thank you for taking the time to leave a rating.

10/10 Excellent

Deborah

Stayed 1 night in Dec 2023
Response from Salena on 2 Jan 2024
Thank you so much for taking the time to leave a great rating

10/10 Excellent

Jamye

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet stay
Stayed 1 night in Dec 2023
Response from Salena on 2 Jan 2024
Thank you for taking the time to leave a great rating, so happy to hear you had a nice quiet stay.

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No restaurant is a downfall.
Stayed 1 night in Dec 2023
Response from Salena on 2 Jan 2024
Thank you for taking the time to provide your feedback.

10/10 Excellent

BERNICE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was accomodating with the fuel and convenience store walking distance
Stayed 1 night in Nov 2023
Response from Salena on 29 Nov 2023
Glad to hear you enjoyed your stay thank you for sharing.

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Salena on 29 Nov 2023
Thank you for the great rating

8/10 Good

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great staff! Great stay!! Great property!!!
Stayed 1 night in Nov 2023
Response from Salena on 29 Nov 2023
Thank you for the amazing review so happy to hear you enjoyed your stay.

10/10 Excellent

Cheryl

Stayed 1 night in Nov 2023
Response from Salena on 29 Nov 2023
Thank you for the great rating

10/10 Excellent

SPENCER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
It was very nice and quite felt like home.
Stayed 1 night in Oct 2023
Response from Salena on 29 Nov 2023
So happy to hear you enjoyed your stay thank you for sharing your experience.

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Oct 2023
Response from Salena on 29 Nov 2023
Thank you for the great review

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Salena on 27 Oct 2023
Thank you for leaving a great rating!

10/10 Excellent

Carlee

Travelled with group
Liked: Property conditions & facilities
Very nice place to stay super quiet would definitely recommend
Stayed 1 night in Oct 2023
Response from Salena on 27 Oct 2023
Thank you for the great review so happy to hear you enjoyed your stay with us.

4/10 Poor

Kollanur

Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, property very nice, friendly staff. We like it all.
Stayed 1 night in Oct 2023
Response from Salena on 12 Oct 2023
So glad to hear you had a great experience. Thank you for taking the time to share!

8/10 Good

Rachelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Salena on 12 Oct 2023
Thank you for taking the time to leave a rating

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean room
Stayed 1 night in Sep 2023
Response from Salena on 12 Oct 2023
Thank you for the great review.

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very much enjoyed my stay
Stayed 1 night in Oct 2023
Response from Salena on 12 Oct 2023
So glad to hear you enjoyed your stay thank you for the review.

2/10 Terrible

mark

Stayed 3 nights in Sep 2023
Response from Salena on 27 Oct 2023
Sorry you did not enjoy your stay with us. Feel free to reach out to me directly so I can follow up on any concerns you may have had with your stay.

10/10 Excellent

Donald F.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Good breakfast
Stayed 1 night in Sep 2023
Response from Salena on 12 Oct 2023
Thank you so much for the great review and rating we appreciate it!

10/10 Excellent

Riley

Stayed 1 night in Sep 2023
Response from Salena on 20 Oct 2023
Thanks so much for the great rating!

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay!
Stayed 2 nights in Sep 2023
Response from Salena on 12 Oct 2023
Glad to hear it! Thank you for sharing your experience.

10/10 Excellent

Cheryl

Stayed 1 night in Sep 2023
Response from Salena on 20 Oct 2023
Thanks so much for the great rating!

10/10 Excellent

Cheryl

Stayed 1 night in Sep 2023
Response from Salena on 12 Oct 2023
Thank you for the great rating

10/10 Excellent

Theodore, Leduc

Stayed 1 night in Sep 2023
Response from Salena on 20 Oct 2023
Thanks so much for the great rating!

10/10 Excellent

Ken

Stayed 2 nights in Sep 2023
Response from Salena on 12 Oct 2023
Thank you for the great rating

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Salena on 19 Sep 2023
Thank you for taking the time to leave a great rating!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are fantastic. Will definitely stay here again when in the area.
Stayed 2 nights in Sep 2023
Response from Salena on 19 Sep 2023
I am so happy to hear you enjoyed your stay with us! Have a great day.

8/10 Good

Kaitlyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
there was an extremely loud wedding taking place. there should be a disclaimer when booking if there is an event.
Stayed 2 nights in Sep 2023
Response from Salena on 12 Sep 2023
Thank you for your feedback I am sorry to hear you did not enjoy your stay.

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, the beds are super comfortable. The lady at the front desk was very helpful. Definitely recommend if you're staying in Whitecourt.
Stayed 1 night in Sep 2023
Response from Salena on 12 Sep 2023
Happy to hear you enjoyed your stay with us thank you for leaving a great review!

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay at the Kanata
Stayed 3 nights in Sep 2023
Response from Salena on 12 Sep 2023
Thanks so much for the great review!

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and super clean.
Stayed 1 night in Sep 2023
Response from Salena on 27 Oct 2023
Thank you so much for the great review

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Had a really good breakfast and clean rooms with excellent cook
Stayed 1 night in Aug 2023
Response from Salena on 1 Sep 2023
So glad to hear you enjoyed your stay thank you for taking the time to share your thoughts.

10/10 Excellent

Olivia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and comfortable 👌 great place to stay
Stayed 1 night in Aug 2023
Response from Salena on 1 Sep 2023
Thank you so much for the excellent review and rating!