Search Hotels Near White World Oze Iwakura, Katashina

"Staff was very accommodating, room was very spacious and the hotels animals are very friendly. We were able to use the onsen having tattoos. Would definitely stay here again"

"Very nice hotel with a great location!"

"Manager and staff were incredibly welcoming and friendly. Great location across the street from Lake Chuzenji and bus stop to other destinations in Nikko area."

"Lovely stay in this interesting and beautiful historic hotel."

"Really nice spa and staff. "

"The hotel was immaculate both with respect to aesthetic and cleanliness. The staff were all friendly, accommodating and always working hard. They were caring and paid close attention to detail."

"Yes very helpful"

"Only the price of the stay makes it a 5 star hotel! Fabulous grounds and rooms over Chuzenji lake but the service was dismal. Rooms not ready at check-in but what’s worse is that one of the rooms given had marks of someone having sat on the bed as we walked in. Allocates time slots for breakfast with a few seats at the grilled counter of the teppanyaki restaurant with additional fragrance of the grilled fish from the night before and facing a wall with that. Sharp fish bones found in 2 of the savoury cakes during our afternoon tea. Stupid seating arrangements at the Lake House restaurants with a very uncomfortable sofa and no stock on the only Italian wine we ordered. We have been clients of RC Tokyo for 17 years with no problem at all but the RC Nikko is a disgrace to the Japanese welcoming tradition. It comes down to the hotel management and this GM should be fired! There is a management problem at every level and it generally comes down from the top! Stay away! "