โรงแรมและที่พักเวสต์วูด

"Clean and perfect!"

"Everything was good"

"The property was very new and very clean! Breakfast was quite good and offered a good variety."

"Lights over sink didn’t work. Toilet very hard to flush. Corners were filthy. Electrical outlet pulled out of socket with power strip plugged in with TV, microwave and refrigerator plugged into it. Entering the room light switch didn’t work so had to plug the light into the fixture. Dirty towels were left on floor two days in a row. Had to go ask for clean ones. Advertising free breakfast but none was ever served. Faucet was dirty over the sink. A table lamp was provided for the sink area. We...

"Seemless experience"

"Very cute and cozy! Loved our stay here. Room was very clean and the bed was comfy. Staff was great and we enjoyed a bonfire and a quiet nights sleep."

"The hotel was decent and the pool was nice, It was nice and quiet. You could not beat the price"

"There were a ton of homeless people outside the building, but the security measures were very strong and the facilities were extremely clean and safe. The parking was additional which was frustrating. Otherwise the staff and amenities were stellar."

"Expedia is the problem!!! Terrible customer service making a single Dad pay for nights they didn't stay, when the hotel staff said is was fine to check out early without penalty. My card was charged for 2 nights thru Expedia and I paid separately for Thursday night as our baseball tournament started earlier than anticipated and ended earlier than anticipated too. $250 for one night at this hotel is gauging. This is a $120 a night hotel maximum."

"Staff was excellent. Check in was friendly and helpful. Breakfast was stocked and refilled throughout the morning. AC took a bit to cool the room down but we were coming from outdoor tournament and were extra hot."

"Hotel was clean enough. But not CLEAN. The dust was noticeable on fixtures in the hallway, elevator was dirty. Pool tiles were missing and had a film on them. Bathroom sink was clean but shower had mold. Bed was super comfy. Pillows were great. Breakfast was good. I would stay again if passing through, but wouldn't go out of my way to stay there."

"The beds were super comfy and the location was very convenient off the way. Friendly staff at checkIn and checkout!"

"Very clean room and bathroom. Plenty of other families there for kids sports events, as we were. We noticed one of the comforters had a small stain after we checked in. We let the front desk know before leaving for dinner. When we returned, the comforter was changed. Overall, great stay."

"Always enjoy staying here when visiting our WMU student. Cheaper than a five star and thus, not as up-to-date, but the pool is nice and the breakfast is convenient. Staff are always friendly."

"Good shake for the buck."

"I will never stay there again Ice machine didn’t work. After asking about it I was told “sorry it was frozen up” that I could go to the third floor for ice. Not acceptable The whole front of the air conditioner was detached and laying on the floor on the other side of the bed. The coffee maker was missing the tray to put the coffee in so it didn’t work. There were rolliepollie bugs in the bathroom and on the floor. There was missing grout on the bathroom floor and the whole place smelled....

"Very clean the building looks great. The staff was amazing."

"I booked Upjohn House but was told I had to come to Henderson Castle to get the keys, and I should stay there instead. It was nice enough, the setting of Henderson Castle is beautiful. I had a lovely French breakfast my first morning, but when I came down the second morning, no one was around, I was told breakfast was from 6:30-9:30, and I was downstairs at 7:00. So no breakfast the second day, I was really disappointed as I left the place. I liked my little room, the bed was comfortable and...

"They gave me an old room on the first floor after I check out they had the audacity to say I stole a bath mat and I didn’t even bring no bags wit me"

"Clean and comfy"