โรงแรมใกล้ลิฟต์ West Wall, เครสเตดบัตต์

"Rooms were spacious and nice "

"Apparently shoulder season means everything was closed (resturants, bars, breakfast, not even a vending machine for drinks or snacks were available). When we called front desk they said go across the street for a vending machine or take the bus down town. Seemed more like a prison than a resort. No ac in the room and had to request a box fan from front desk to handle the heat in our room. One of the elevators were stuck partially open for most of our two days without even caution tape or a...

"Good views with decent room"

"Attention to detail"

"I was not pleased with the redervation and check in If you are checking in late, there is no typical front desk. It seems my expedia reservation was not seen as valuable compared to booking direct and the hotel customer service had no information. Im sure its because of low season but it took 45 minutes to reach someone who could tell me where to find my room key. All were apologetic but it was a frustrating scenario to reach a solution and a person with the right info."

"Dishes were put away dirty. Kitchen dirty. No on-site restaurant. Good WI-FI. Front check in staff very professional-they did assign a wrong room. Understaffed."

"The condo was very clean and comfortable. There was no humidifier and the light over the sink was out, but after calling the front desk they brought us a humidifier and fixed the light. The light over the stove top only worked on low. Everything else was fine and we enjoyed our stay. "

"The pool, hot tub, and restaurant were closed. The hotel was under construction. I booked this place specifically for the pool for my 3 kids. Nowhere did it mention that the place was under construction."

"Nice location, fire pit smores"