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"The room was very well maintained"

"Staff was kind and courteous. Property was clean. We always enjoy the breakfast offering."

"All around great"

"I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained. The staff was friendly, professional, and always willing to help with anything I needed. The location was convenient, and the overall atmosphere was peaceful and welcoming. I really enjoyed my stay and would definitely recommend this hotel to anyone looking for a great place to stay. I’ll be happy to come back in the future!"

"Everything went well, as usual. Great stay for when you have anyone in the Umass Memorial facility across the street."

"The sheets kept coming off the bed. The top cover is uncomfortable. The bathroom barn door doesn’t close all the way and if you were coming in from the hallway, you could see the person taking a shower. Staff should control the noise level made by guests at night. Guests were running up and down the hallway and slamming doors until after midnight."

"Room was exactly what I needed and reserved."

"Friendly staff, room was clean and ready, property felt safe and well maintained."

"Just renovated, wonderful front desk staff"

"Nicest and most helpful staff I have ever encountered at a hotel. Been traveling for over 40 years and this team is #1."