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"Facilities were very good. Air Conditioning didn't regulate well. There wasn't a thermostat in the room, otherwise, great condition."

"Great staff,, enjoyed the buffet breakfast -Yum, Convenient location Used their transportation to/from airport and also Maroon bells shuttle pick up Very clean, modern cozy Used the laundry"

"All new interior and lots of room! Corner room was great!"

"The apartment is very centrally located in the heart of Aspen. Walking distance to the best restaurants and shops. Still very quiet, safe and private."

"Very, very kind, warm and welcoming staff"

"Nothing"

"Beautiful hotel, amazing location!!"

"Great location that’s within walking distance of downtown. We were given all kinds of great information on Aspen when we checked in. Our room was very nice and the price was very reasonable. We would definitely stay here again."

"The reception was extremely rude to us. I would never stay here agian."

"Very disappointing and not what we expected We stayed one night at Mountain Chalet Snowmass and were very disappointed with the property. The hotel is extremely dated and run-down, and the condition was considerably worse than we expected based on the online presentation. The elevator was out of service, and the cable television in our room was not working. The room and overall property also appeared much more worn and outdated than we expected. I understand that this is an older property,...

"Beautiful property with excellent service!"

"This is not a hotel in the usual sense. It is an unmanned group of rooms (8-10 ?) at the top of a long, steep, narrow staircase (18 steps) from street level. It is very central and convenient but there are no staff to let you in, help carry baggage up stairs or answer questions or attend to any needs. Street doorway and room entry are by key codes sent to you in advance. I can only comment on room number 8. Beds and room were clean but the two bedrooms were separated by a shared...

"White Elephant Aspen is an exceptional addition to Aspen's luxury hotel scene. Recently opened and perfectly located, this boutique hotel combines an elegant design inside and out with a warm, welcoming atmosphere. The rooms are beautifully appointed, every detail feels thoughtfully curated, and the service is truly first-class from start to finish. The staff is friendly, attentive, and goes above and beyond to make every stay memorable. It's a one-of-a-kind property that's well worth...