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"The rooms are clean...the pool needs more chairs and more chlorine it was a little slimy...the waiting area needs new sofas asap...but the staff is good and helpful"

"Good"

"Few people tell me about a lot of complaints of the service before I decided to stay there, but that was the closest at the moment and it’s not a very nice place to stay or sleep…"

"Room was poorly lit, I guess because the property is under renovation."

"The place was nice ans clean. Everything was perfect"

"The bathroom needs to be updated not the nicest looking bathroom a lot of rust and mildew.. the staff were great very nice and accommodating to everyone..the breakfast wasn’t bad wish they had a ice machine all the ice machines were down and no water included in the breakfast.. outdoor pool was dirty the water was very cloudy a lot of things floating in it we stood for 3 days and used the pool once because it was dirty."

"I did not like the breakfast issue"

"Clean room and staff"

"We had a great stay at the hotel. We have been theater members from when it opened until we moved out of the area two years ago. So nice to have a place to stay while back visiting. We ate at the restaurant at a bar booth- usually our favorite but while the food was good they seemed very rushed and short staffed with soup coming out cold and drinks delayed."

"Room was very nice. Enjoyed the Nixx bar next to the lobby. Excellent staff. Very nice place to stay, and see a concert. And then go to the Casino."

"Staff very helpful and friendly!!! Very clean rooms. Would definitely stay here again."

"The suite was spacious!"

"Clean facility. Really friendly and helpful staff, easy access, Wendy’s and Sheetz right next to property. Highly recommend"

"the staff were friendly, rooms were clean and spacious"

"Staff at front desk were helpful and friendly. Most of the cleaning staff were not friendly at all. They took over the elevator and didn’t allow us to use it. They were on their phones or busy eating food. The breakfast area was clean and well stocked. It was great to see that they had non pork items to choose from. Coffee maker was broken but staff did work hard to get it fixed for use. Rooms were very clean. Not enough towels for the amount of guest in the room but they were willing to give...

"Overall no complaints"

"Buenisimo, comodo, limpio!"

"Perfect :)"

"Great place to stay if you’re going to Crystal caverns"

"Very nice place, feels like home."