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"The hotel was alright but charging nearly a tenner to park in their own car park is a joke. Good breakfast albeit another £30. Had to spend nearly the room cost again to park and eat. Could have got somewhere much nicer if I wanted to spend over £100 and eaten and parked for free. Wouldn't come again"

"L"

"The rooms are clean but lack basics. No water in the rooms. You cannot get food after 10pm. The jacuzzi is designed to kill you. There is so much chlorine it feels like a gas chamber. Its awful. Its supposed to be relaxing but you leave crying. The sauna and steam rooms are great. The swimming is good and perfect temperature. I asked one of the staff to reduce the amount of chlorine but she just said its not my job. She looked like the cleaner. The lady at the spa Danielle was just great. She...

"Even though there are positives in that this hotel is located in a quiet area and has ample parking I do not know how it is rated a 4 star. The decor is from the 70’s and needs a serious update. Even though the website says there is a fan in the room I had to go down to reception and ask for one. The carpets need replacing and there is no ramp into the reception area so you have to carry any luggage up and down stairs. No fridge in the room either. The wi-if was so bad I couldn’t have a 5 minute...

"Ihg always provide great accommodation with added bonus of spa and pool. What makes Ipswich Ihg so special is the excellence of their staff. All were amazingly helpful and charming. Such a pleasure to receive highest standards of service. Thanks to everyone."

"We thought we’d booked a room and were given a suite on two floors which was novel. The staff were great and the breakfast fine. Dinner was excellent although a little expensive although I may be poor of date. We didn’t have time to try the pool but it looked good. You do have to book a time slot. We would stay again but prefer a room in the main house."

"Great location And value for money!"