Lobby sitting area

Reviews of Cobblestone Inn & Suites - Waverly

2.5 out of 5
Cobblestone Inn & Suites - Waverly
208 East Bremer Avenue, Waverly, IA

Reviews

8.8

Excellent

Rating 10 - Excellent. 284 out of 479 reviews" "
Rating 8 - Good. 137 out of 479 reviews" "
Rating 6 - Okay. 32 out of 479 reviews" "
Rating 4 - Poor. 14 out of 479 reviews" "
Rating 2 - Terrible. 12 out of 479 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff tried to charge me twice for the room. Staff walked in my room while I was still sleeping without any announcement and I still had an hour left before checkout.
Stayed 2 nights in Apr 2024

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room had only one chair and it was a computer chair. The elevator had a loud irritating sound as it passed each floor.
Stayed 3 nights in Apr 2024

6/10 Okay

Jodi, Papillion

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Eric on 23 Apr 2024
Thank you for staying with us. We hope your next stay will be better!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
On the Main Street through town so it is loud but the hotel itself is great
Stayed 1 night in Apr 2024
Response from Eric on 23 Apr 2024
Thank you for staying with us. We hope your next stay will be better!

10/10 Excellent

Nicholas, olathe

Business traveller
will stay again
Stayed 2 nights in Feb 2024
Response from Eric on 8 Feb 2024
Thank you!! We are happy you enjoyed your stay!

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Easy to access everyything in town
Stayed 1 night in Jan 2024
Response from Eric on 17 Jan 2024
Thank you!! We are glad you a great time at our hotel. We look forward to having you stay here again!!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
What a nice hotel! Comfy beds, clean rooms, yummy breakfast with lots of choices!
Stayed 1 night in Dec 2023
Response from Eric on 17 Jan 2024
Thank you!! We are glad you a great time at our hotel. We look forward to having you stay here again!!

6/10 Okay

Kaylee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kathy on 29 Jan 2024
Thank you and we hope you stay with us again!!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Eric on 17 Jan 2024
Thank you!! We are glad you a great time at our hotel. We look forward to having you stay here again!!

10/10 Excellent

Amy

Stayed 1 night in Dec 2023
Response from Eric on 17 Jan 2024
Thank you!! We are glad you a great time at our hotel. We look forward to having you stay here again!!

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access downtown with plenty of parking. Room was spacious and clean and facility as a whole was well maintained. Nice breakfast in the morning included.
Stayed 1 night in Dec 2023
Response from Eric on 17 Jan 2024
Thank you!! We are glad you a great time at our hotel. We look forward to having you stay here again!!

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Eric on 17 Jan 2024
Thank you!! We are glad you a great time at our hotel. We look forward to having you stay here again!!

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and very clean
Stayed 1 night in Dec 2023
Response from Eric on 17 Jan 2024
Thank you!! We are glad you a great time at our hotel. We look forward to having you stay here again!!

10/10 Excellent

Mallory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cobblestone Inn offers a clean, quiet, stay in Waverly. We've been here before, and we will return. The rooms are modern and always very clean. The staff is welcoming, and the breakfast is nice. The hotel is managed well, in an easily accessible area, with close parking.
Stayed 1 night in Nov 2023
Response from Eric on 17 Jan 2024
Thank you!! We are glad you a great time at our hotel. We look forward to having you stay here again!!

2/10 Terrible

Jeanne

Travelled with partner
Heater in room did not work! Turned it on and it shook and rattled and smelled like smoke. Called down but we couldn’t get a comp because we went through Expedia. Never again!!
Stayed 1 night in Nov 2023
Response from Eric on 17 Jan 2024
I'm sorry for the bad experience during your stay with us!Hopefully you will give us another chance and feel free to book directly with the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Won't stay again
Desk clerk gave no info about anything, the keys were not even in a pocket. Had to call and ask for the wifi password. Beds sagged but were soft. Shower didn't work very well. Only one ice machine, in the first floor. Nice frig and small microwave. Only decaf at breakfast, someone forgot to order regular coffee! Breakfast was not good, eggs were dry and flavorless. Sausage was good.
Stayed 1 night in Nov 2023

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet.
Stayed 1 night in Nov 2023

10/10 Excellent

Brian, Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Tracy

Travelled with family
Liked: Property conditions & facilities
Great location and good customer service.
Stayed 2 nights in Oct 2023

10/10 Excellent

Deana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great for visit to Wartburg!
Stayed 1 night in Oct 2023

8/10 Good

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jodi, Papillion

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was wonderful- from front desk to cleaning
Stayed 2 nights in Oct 2023

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful and the room was comfortable and clean!
Stayed 1 night in Oct 2023

6/10 Okay

Robert

Travelled with family
Liked: Property conditions & facilities
To high prices for area.
Stayed 3 nights in Oct 2023

6/10 Okay

Laura

Travelled with family
Liked: Staff & service, amenities
This property could use a refresh. The staff is good but the property has seen better days.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stayed two nights here for a wedding. Room reservations were mishandled resulting in one couple in our party having to find another place to stay. . Very nice older gentleman who checked us in was overwhelmed with the computer. The foot of our bed was higher than the head and others noticed this as well. Safe, clean place but they could easily step up their game.
Stayed 2 nights in Oct 2023

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Time Staying in Waverly
I was a tad disappointed that at check in we weren’t provided with the WiFi password and there was nothing in the room either. There was no information available on the tv channels or local establishments. It was just disappointing Maas this is such a small town you should promote the local shops & eateries. Room was very clean and the hotel staff was very accommodating and pleasant.
Stayed 1 night in Oct 2023

8/10 Good

Lisette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would return
Stayed 1 night in Sep 2023

8/10 Good

Rich

Stayed 1 night in Oct 2023

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great service, easy access
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Nick

Business traveller
Liked: Cleanliness
Disliked: Amenities
I stayed for a week and the internet was down the whole time.
Stayed 3 nights in Sep 2023

10/10 Excellent

connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel!
Very clean hotel. Front desk staff was friendly. Great water pressure in the shower!
Stayed 1 night in Aug 2023

6/10 Okay

tiare

Stayed 2 nights in Sep 2023

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2023

8/10 Good

jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Aug 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Joel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were unable to provide a key for my room (or any other guests) because of issues with their keycard machine. That required the staff to have to walk us to our room to let us in and also meant we couldn't leave without going to the front desk again to be let back in. I felt bad for them because they had been dealing with this for 2 days and were doing the best they could, but it was a big inconvenience. The locations was convenient but the rooms were noisy being along the main street downtown. Walls were also quite thin, but partly because I was in a room with an adjoining doors between me and the next room.
Stayed 1 night in Aug 2023

10/10 Excellent

Beth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Aug 2023

6/10 Okay

Tina

Stayed 2 nights in Aug 2023

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities
Excellent front desk
Stayed 1 night in Aug 2023

10/10 Excellent

Jamie, Waverly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is clean and convenient. Staff is accommodating.
Stayed 1 night in Aug 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were staying due to a family wedding. Loved the location of the hotel. It was a perfect spot to enjoy the town when we had some free time.
Stayed 2 nights in Aug 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
Staff was friendly, room was very clean and comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

Delmar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Michael

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Andrea, Tucson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved that they always had coffee available.
Stayed 7 nights in Jul 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great. In town for a funeral. Very restful.
Stayed 1 night in Jul 2023

4/10 Poor

CHRISTOPHER

Liked: Cleanliness, staff & service
When I checked in at the property, the hotel staff didn’t officially mark me in the system. This caused me to be in the records as a “no show”. Needless to say, the hotel staff on the following day gave. A key to my room to a gentleman, as they though my room was vacant. Gentleman came in my room and was shocked to see women’s belongings in the room. Not to mention this, I was charged a much higher rate than what the hotel was charging directly. Hotel management stated they would call Expedia to correct the situation and nothing was done to credit my card back for any issues.
Stayed 2 nights in Jul 2023