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"Excellent customer service"

"I recently stayed at Four Seasons by Sheraton Lahore and had a pleasant overall experience. The staff were exceptionally professional, attentive, and made the stay comfortable from check-in to departure. Their service stood out as one of the highlights of the visit. The breakfast, while somewhat limited in variety, was well-prepared and enjoyable. Quality definitely made up for the smaller selection. The building itself is on the older side, but it is clearly well maintained, which reflects...

"Things I liked: Location of hotel; Mall Road. Quality of service (staff) was good; courteous staff. Room was clean. Airport pickup and drop service was efficient. Good WiFi connection in the room. TV: Many channels/choices. Weaknesses/Needed improvements: Room was not ready regarding water bottles; fruit tray, few bathroom items, etc. Dated/old furniture in the room; spots on chairs and sofa; needed thorough cleaning. Old carpet in the room; will require replacement. AC thermostat, not properly...

"Beste service "

"It was okay."

"Asked for non smoking room but they put me in smoking room with ashtray in it. Woke me up in middle of night at 4 am moving tables on first floor complained to receptionist, replied we are setting up tables for breakfast. Spider 🕷️ was running around on floor. Lots of noise coming from restaurant. Breakfast: left over from last night, stale bread, not covered."

"What a mistake to stay there. Please stay away from this property...Horrible still having nightmares "

"Worst experience ever, the staff was very unprofessional, I booked my hotel room before I checked and they told me my booking has been cancelled. I I’ve waited for more than four hours and in the end they cancelled my booking which was already done two months prior."

"Everything was so good"

"The stay was good recommended to everyone one👍"

"Room furniture was old. Rooms need update"

"It was because of number of reasons. Burnt furniture, constant fluctuation of light. Partially equipped kitchen. Completely not the value for money. "

"THEY DID NOT LET ME STAY! THE MAN TOLD ME HE HAD ENDED HIS CONTRACT WITH EBOOKERS. YOU ARE GIVING ME A REFUND. YOU NEED TO JOIN UP DEPARTMENTS SOMEHOW SO THAT YOU DON'T SEND REVIEWS LIKE THIS."