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"The staff here are outstanding. We arrived during heavy rain and had booked a glamping room which is not connected to the main hotel. We were offered a chance to stay inside the hotel if we preferred, at the same price. We were shown both rooms before we made a decision, and we chose to stay in the glamping cabin after all (because it was SO cute!). There was a bit of leaking from the windows, and was a bit chillier in parts (the bathroom was cold!), and the alignment on the doors was a bit off, but it was all part of the experience. Netflix on the TV was nice (we actually put on the fireplace channel), and it was so cozy... definitely a memorable place to stay! And there is a very cute and delicious restaurant/takeaway spot just across the road, about a 5 min walk, where we enjoyed some yummy food and a game of jenga! Breakfast at the hotel was simple but nice. One thing to note is you can't pay with credit card here! And you will need a car if you're planning on visiting Angostura (not walkable to town, and we walk a lot). That said, we will definitely go back if we are in the area. Highly recommend!"

"Very mice property and nice staff "

"Great staff, very kind and helpful. Beautiful rooms and views. "

"The staff were very nice and helpful."

"The staff was great the rooms were nice the only drawback was the lack of air conditioning and with the extended noise at night there was a fine balance of being cool enough and missing the noise. "

"Very well maintained property with lots of lavanda plants. The property is built in wood and has a cozy feeling. The staff was really friendly, recommended places to go and excursions to take in the area. Great experience!"

"The hotel is perfectly situated for amazing lake views. The staff is friendly, breakfast was very tasty, and the rooms are comfy and cozy. The reason it's not a 5-star review is (1) they failed to service our room one of the three days we were there and (2) there were some condition issues of the hotel grounds - the hot tub was questionable at best and the dock on the lake was dangerously weathered. Despite that, I would recommend."

"Alta Traful wastes the opportunity it has to provide guests with an experience as unique as the lake it is situated upon. The room was basic and bathroom (tiny sized) had taps either leaking or falling of. Parking is not enforced so vehicles were parked irregularly making it difficult to park our own — I took a photo & asked reception to get the truck moved but she did nothing. I would recommend staying at the cabanas located next to it (towards the Village) coz it’s absolutely not worth the price."

"El hotel es muy bonito y la atencion al cliente buena. Hay unos temas de wifi pero el personal de recepcion y gerencia fueron muy amables en intentar a solucionar. La piscina rica y buen desayuno"