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Don Chan Palace, Hotel & Convention

5.0 star property
Luxury hotel with full-service spa and free local area shuttle

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June 2024

Don Chan Palace, Hotel & Convention

Photo gallery for Don Chan Palace, Hotel & Convention

Outdoor pool, pool loungers
Exterior
Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace
2 restaurants, breakfast, lunch served; local and international cuisine
Lobby

Overview of Don Chan Palace, Hotel & Convention

Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
06 Ban Piawat, Rue Fa Ngum, Sisattanak District, Vientiane, Vientiane, 01000
  • Popular LocationTalat Sao16 min walk
  • Popular LocationPatuxay3 min drive
  • Popular LocationBan Anou Night Market4 min drive
  • AirportVientiane (VTE-Wattay Intl.)16 min drive
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Room options

View all photos for Luxury Suite

Luxury Suite | Minibar, in-room safe, desk, laptop workspace

Luxury Suite

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Washer/dryer
Separate bedroom
Hairdryer
Private bathroom
  • 64 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Air conditioning
Fridge
LCD TV
Washer/dryer
Hairdryer
Private bathroom
Bathrobes
Shower/bath combination
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Minibar, in-room safe, desk, laptop workspace

Classic Double Room

Highlights

Air conditioning
Fridge
LCD TV
Washer/dryer
Hairdryer
Private bathroom
Bathrobes
Shower/bath combination
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living room | LCD TV

Executive Suite

Highlights

Air conditioning
Fridge
LCD TV
Washer/dryer
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 72 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Washer/dryer
Hairdryer
Private bathroom
Bathrobes
  • 50 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, laptop workspace

Classic Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Washer/dryer
Bathrobes
Shower/bath combination
Private bathroom
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Washer/dryer
Hairdryer
Private bathroom
Bathrobes
Shower/bath combination
  • 36 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

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About the area

Vientiane

Located in Vientiane, Don Chan Palace, Hotel & Convention is in the city center and on the riverwalk. Thai-Laos Friendship Bridge and That Dam are local landmarks, and the area's natural beauty can be seen at Mekong Riverside Park and Mekong. Looking to enjoy an event or a game while in town? See what's happening at Laos National Stadium or Lao Bowling Centre. Enjoy the great outdoors with hiking/biking trails and ecotours, or hop on a bike rental nearby and explore all the area has to offer.
Visit our Vientiane travel guideOpens in a new window

What's nearby

  • Talat Sao - 16 min walk
  • Mekong Riverside Park - 19 min walk
  • Patuxay - 3 min drive
  • Ban Anou Night Market - 4 min drive
  • Embassy of Thailand - 4 min drive

Getting around

  • Nong Khai Na Tha Station - 32 min drive
  • Wattay Intl. Airport (VTE) - 16 min drive

Restaurants

  • PVO Vietnamese Food - 9 min walk
  • Phasalao Kitchen & Bar - 16 min walk
  • ເຂົ້າປຽກພະໂພ - 13 min walk
  • Soul Kitchen Pizza - 14 min walk
  • Kung's Café Lao - 6 min walk

About this property

Don Chan Palace, Hotel & Convention

Luxury hotel by the river
At Don Chan Palace, Hotel & Convention, you can look forward to a terrace, designer shops on-site and a coffee shop/cafe. Treat yourself to a deep-tissue massage, a body treatment or a body scrub at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Buffet breakfast (surcharge), a free local area shuttle and bike hire
  • A round-trip airport shuttle (surcharge), ATM/banking services and concierge services
  • Coffee/tea in reception, meeting rooms and a banquet hall
Room features
All 215 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/cupboards, fridges and electric kettles

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Lao, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km
  • Area shuttle

Food and drink

  • Daily buffet breakfast available for a fee: USD 10 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre (208,240 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • In-room massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Banquet hall
  • Building
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 10 per vehicle (one-way, maximum occupancy 1)
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Don Chan Hotel
Don Chan Palace
Don Chan Palace Convention
Don Chan Palace Convention Vientiane
Don Chan Palace Hotel
Don Chan Palace Hotel & Convention
Don Chan Palace Hotel & Convention Vientiane
Don Chan Palace Hotel Vientiane
Don Chan Palace Vientiane
Don Chan Palace Hotel Convention Vientiane
Don Chan Palace Hotel Convention
Don Chan Palace, & Convention
Don Chan Palace, Hotel & Convention Hotel
Don Chan Palace, Hotel & Convention Vientiane
Don Chan Palace, Hotel & Convention Hotel Vientiane

Frequently asked questions

Does Don Chan Palace, Hotel & Convention have a pool?

Yes, this property has an outdoor pool.

Is Don Chan Palace, Hotel & Convention pet-friendly?

No, pets are not allowed at this property.

How much is parking at Don Chan Palace, Hotel & Convention?

This hotel doesn't offer parking.

Does Don Chan Palace, Hotel & Convention provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Don Chan Palace, Hotel & Convention Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 47 out of 144 reviews" "
Rating 8 - Good. 61 out of 144 reviews" "
Rating 6 - Okay. 24 out of 144 reviews" "
Rating 4 - Poor. 7 out of 144 reviews" "
Rating 2 - Terrible. 5 out of 144 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Items stolen from my room. Disappointed customer.
I stayed her for 3 nights. A few items were missing (stolen) from my room. These items lost had sentimental value to me as well as it cost me $200. I told the front desk twice and was told that management would look into it and get back to me. Two weeks later after asking the front desk twice and emailing the hotel, I heard nothing. I know that I will never get back what I lost but though the hotel would take responsibility for my lost items. Apparently, they don't care. They could have at least credited my room or even an apology. Be careful of your valuable stuff if anyone ever decides to stay here. I have stayed at Don Chan every year for the past 5 years but will never stay again because they don't value their customers. The sauna also had no smoking signs up. People were smoking in there. I can't deal with smoke. I told the staff and they didn't care to say anything to the smokers either.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and the staff very good I will refer other guest to the hotel
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice experienced for our first stay in a nice hotel in Laos.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
the staff were great and helpful and the property is in an excellent location.
Stayed 3 nights in Nov 2019

10/10 Excellent

Prasert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

DOREEN CHIN YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained
Satisfied with 24h open space gym
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
I will not stay at this hotel again ever, their bed hard like rock and the air condition is not cool at all, I had slept in the room with 26 C. It was hotter than the temperature outside. After they moved us to another room, there was nothing different, bed the same, AC still the same. I was turned it down to 5 C, but it still stay at 26 C the whole night, it is horrible. This hotel is not even suppose to rate as 2 stars.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jan 2019

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don Chan Palace lives up to its name
We have stayed often at the Don Chan Palace and believe it to be one of the better values in Vientiane. Staff are extremely helpful and courteous the location is mostly central to most amenities with a regular shuttle offered into town, although you can walk. Well maintained, clean and convenient. Sure you’ll enjoy your stay
Stayed 5 nights in Jan 2019

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don Chan Palace is worth your visit
Stayed many times at Don Chan Palace and found staff and hotel to be of high quality. The location is a small distance (.5km) from most conveniences, but they provide a shuttle at regular times to make getting around easier. Staff are very polite and helpful.
Stayed 1 night in Jan 2019