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Hotel Mercure Wien Zentrum

4.0 star property
Vienna's cultural heart beats at Hotel Mercure Wien Zentrum, where Austrian charm flows from morning coffee to evening performances at the nearby Opera House

Choose dates to view prices

Modern luxury awaits at Hotel Mercure Wien Zentrum, steps from Vienna State Opera. Guests relax by the lobby fireplace or dine at GO!Wien restaurant, serving three meals daily. The hotel offers bike and car rentals, making it easy to explore Vienna's magnificent sights.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
The current price is ฿4,989
฿5,630 total
includes taxes & fees
21 Jun - 22 Jun

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About this property

Hotel Mercure Wien Zentrum

  • Upscale hotel near Stephansplatz
  • Near St. Stephen's Cathedral and Spanish Riding School, Hotel Mercure Wien Zentrum provides dry cleaning/laundry services, a fireplace in reception and car hire on-site. The on-site restaurant, GO!Wien, offers breakfast, lunch and dinner. In addition to a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • An electric car charging station, express check-out and tour/ticket information
    • Luggage storage, multilingual staff and a TV in reception
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 105 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • Extra amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with eco-friendly toiletries and baths or showers
    • Flat-screen TVs with satellite channels
    • Coffee/tea makers, heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in the Austrian Ecolabel and Green Key (Foundation for Environmental Education) – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out fee: EUR 69

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 32 per day (3281 ft away)
  • Late check-out fee: EUR 69

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Hotel Mercure Wien Zentrum pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Mercure Wien Zentrum?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Mercure Wien Zentrum on 21 Jun 2026 start from ฿4,989, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Mercure Wien Zentrum?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Mercure Wien Zentrum?

Checkout is at noon. Late checkout is available for EUR 69.

Does Hotel Mercure Wien Zentrum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 42 per vehicle applies.

Where is Hotel Mercure Wien Zentrum located?

Located in Innere Stadt, this hotel is within a 5-minute walk of Schwedenplatz, St. Stephen's Cathedral and Stephansplatz. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Marienbrücke Tram Stop and Stephansplatz U-Bahn are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 426 out of 1001 reviews
Rating 8 - Good. 465 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

Reviews

Verified

10/10 Excellent

GABRIELLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern and great room, great staff, good location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rajpreet Kaur

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, fast and early check in, friendly Staff and great location
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities
Clean rooms, complimentary drinks in mini bar daily, close to main attractions.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Afonso

Liked: Cleanliness, staff & service, amenities
Excellent hotel in a great location! We were very well attended to by the hotel staff, especially by the attendant Breno (very kind and helpful). Highly recommended hotel for families.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

JENNY

Liked: Cleanliness, staff & service, amenities
Everything was clean super clean, staff was friendly and helpful they provide us with very simple maps to the main attractions.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, convenient location.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, comfortable, well designed, small room. Great location.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
Room was clean and hotel is well maintained. Staff was super helpful and attentive. Location is central to their public transportation and close to lots of restaurants and attractions.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities
Great location, helpful staff. Clean and spacious room.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Andreas

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, could use larger or more pillows.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location, free minibar containing soft drinks and water.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel. Good location and excellent staff.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, very smooth check in, didn’t eat there but looked nice. Very quiet perfect little stay
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - could walk to everywhere
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Marissa

Liked: Staff & service, property conditions & facilities
The staff in the hotel and the restaurant were very helpful and friendly. The breakfast was great! And the food in the restaurant was excellent.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great city break hotel

Great central location, yet on a quiet, safe backstreet. Modern hotel with comfy beds. Ideal for a City break.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Jérôme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfy Hotel in mids the heart of vienna.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Helen Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff in city centre hotel which is in walking distance for many sights and eateries. It is close to tram and underground stations as well as agood range of shops. A nice place for a city break.
Stayed 7 nights in Feb 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the centre of Vienna. 5 minute walk from St Stephen’s Cathedral and surrounded by so many different options for dining, drinking and shopping. Public transport was easily accessible as well. Hotel was immaculately clean and the staff were really friendly and helpful.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercury Zentrum is well positioned to launch a myriad of tourist activities, including Christmas markets, museums, music concerts, and culinary adventures.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to Stephansplatz and also the metro station. Comfortable, but rooms / beds not huge, even the Privilege double room. Breakfast had a fairly good range of choices. Staff largely helpful.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Terry

7 night stay visiting family in Vienna. Hotel was clean, all staff were courteous, attentive, and most helpful. Would highly recommend the Mercure. Only minor point-the bathroom was a bit small.
Stayed 7 nights in May 2025
Verified

4/10 Poor

Taylor

Disliked: Staff & service, property conditions & facilities
Good location, everything else is super small
Stayed 2 nights in Dec 2024