Close to Naschmarkt and MuseumsQuartier, elaya hotel vienna city west, Trademark by Wyndham provides a terrace, a garden and more. Guests can connect to free in-room WiFi.
Located in Mariahilf, a neighbourhood in Vienna, elaya hotel vienna city west, Trademark by Wyndham is in the entertainment district and near a metro station. Vienna State Opera and Hofburg Imperial Palace are cultural highlights, and some of the area's notable landmarks include Schönbrunn Palace and Belvedere. Museum of Natural History and Karlsplatz Stadbahn Station are also worth visiting. Visit our Vienna travel guide
Webgasse 23, Vienna, Vienna, 1060
What's nearby
Mariahilfer Street
3 min walk - 0.3 km
Haus des Meeres
9 min walk - 0.8 km
Naschmarkt
14 min walk - 1.2 km
Wiener Stadthalle
16 min walk - 1.4 km
Raimund Theater
8 min walk - 0.7 km
Getting around
Zieglergasse U-Bahn
5 min walk
Vienna (XWW-Vienna West Train Station)
10 min walk
Vienna International Airport (VIE)
36 min drive
Restaurants
Café Jelinek
5 min walk
Fladerei
5 min walk
Kaffeefabrik Mariahilf
5 min walk
le Pho
3 min walk
Otto Yami
4 min walk
About this property
elaya hotel vienna city west, Trademark by Wyndham
Upscale hotel near Naschmarkt
Close to MuseumsQuartier, elaya hotel vienna city west, Trademark by Wyndham provides amenities, such as a terrace and a garden. Stay connected with free in-room WiFi.
Other perks include:
Buffet breakfast (surcharge), free bike hire and self-parking (surcharge)
A round-trip airport shuttle (surcharge), a lift and smoke-free property
A 24-hour front desk, coffee/tea in reception and luggage storage
Room features
All 93 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
Rollaway/extra beds (surcharge) and free cots/infant beds
Bathrooms with baths or showers and free toiletries
Is elaya hotel vienna city west, Trademark by Wyndham pet-friendly?
Yes, elaya hotel vienna city west, Trademark by Wyndham allows pets (limit 1 total). Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at elaya hotel vienna city west, Trademark by Wyndham?
As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at elaya hotel vienna city west, Trademark by Wyndham on 2 Nov 2026 start from ฿2,335, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at elaya hotel vienna city west, Trademark by Wyndham?
Self-parking is available for EUR 19.00 per night. Limited spots are available.
What time is check-in at elaya hotel vienna city west, Trademark by Wyndham?
Check-in start time: 3:30 PM; check-in end time: anytime.
What time is check-out at elaya hotel vienna city west, Trademark by Wyndham?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does elaya hotel vienna city west, Trademark by Wyndham provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 50.00 per vehicle applies.
Where is elaya hotel vienna city west, Trademark by Wyndham located?
Located in Mariahilf, this hotel is within a 15-minute walk of Mariahilfer Street and Naschmarkt. Vienna State Opera and Vienna Christmas Market are also within 2 miles (3 km). Zieglergasse U-Bahn is only a 5-minute walk and Kaiserstraße Tram Stop is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
elaya hotel vienna city west, Trademark by Wyndham Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.6
Location
8.4
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 200 out of 576 reviews
10 - Excellent
200
Rating 8 - Good. 264 out of 576 reviews
8 - Good
264
Rating 6 - Okay. 81 out of 576 reviews
6 - Okay
81
Rating 4 - Poor. 20 out of 576 reviews
4 - Poor
20
Rating 2 - Terrible. 11 out of 576 reviews
2 - Terrible
11
Reviews
Verified review
8/10 Good
Maralisa
2 Jan 2026
Excellent location, close to 2 train lines and Mariahilfe street.
I was surprised, this is a windham hotel not in a very good shape. Dirty old rugs, and the shower with a window panel that all the water was running out of the bath. and the small refrigerator was not working.
The staff in the reception, not very enthusiastic, Only the morning that we were leaving, was a gentleman that looks a little bit more professional.
The location was not bad, 10 minutes walking to the metro. We didn’t get breakfast there, a little bit expensive.
This is really an under average hotel
The room was very clean and comfortable. Access to the city was easy, and the staff were very friendly. Mr. Email at the reception was especially helpful and gave me sightseeing advice, making my stay in Vienna enjoyable. Thank you very much.
It was a great hotel,the room was very clean and the staff was very friendly and kind,and breakfast was great too,and it was close near the shopping street Mariahilfer Straße,thank you very much,I recommended it to everyone,when I'm back in Austria again I will definitely book it again
With kind regards
Jan van Beek
Great value! Really well located and easy to get anywhere in the city from the hotel.
The bed was comfy and the AC worked really well to keep the room cool.
My only complaint would be that the carpet in my room was pretty gross and stained all over.
Stayed 9 nights in May 2025
Verified review
8/10 Good
Martina
23 Dec 2025
Liked: Cleanliness
Location was 10/10.The breakfast was a OK.
Rooms carpet had stains that are possibly from bleach or cleaning products. Looked very disgusting.
No water in the fridge, nothing but 2 glasses there in fact.
It was ok for the 1 night i needed.
Good experience during check in and check out;
The pillow was too flat and not supportive.
The breakfast selection was limited, and the bread was very hard and seemed to be from previous days.
This was a great hotel option for those looking to save money. The room was simple, but clean. The bathroom had a full tub and the beds were comfortable. The add-on breakfast was very good and a cheaper option than most area cafes. It was nice to start the day with a large meal that lasted us until dinner time. The hotel is located two blocks away from the Mariahil Strasse shopping street, so there are tons of restaurants to chose from for dinner. It's also just two blocks to the nearest subway stop and then just two stops from the center of town. Super convenient for sightseeing. I would recommend this hotel to budget conscious tourists.
Stayed 6 nights in Jul 2025
Verified review
4/10 Poor
Marina
19 Aug 2024
Liked: Cleanliness
Disliked: Staff & service
The rooms are modern and very clean.
However, service was almost non-existent. Staff constantly sitting in the courtyard smoking rather than assisting guests. Coffee station in the foyer out of order and judging from the sign, it has been non functional for a long time.
Stayed 2 nights in Aug 2024
Verified review
6/10 Okay
Theodore
12 Sep 2024
Liked: Cleanliness
Disliked: Staff & service
This place was average in all respects. Clean enough, but stains on the carpet and scuffed up walls, places where a picture had obviously fallen
Etc. Nothing to turn me away but was obviously steadily declining from neglect over time and lack of upkeep.
The room was ok, bathroom was cramped but the room itself was larger than you’d expect from an eu hotel. There was only one English channel on the tv - sky news, but you’re not coming to Vienna to watch tv.
I paid for breakfast included and when checking in they said as much, but the next morning I was not on the list and had to pay for a dismal breakfast. Save yourself and don’t pay for breakfast here, plenty of cafes within a few blocks that have much better food. I disputed this charge when checking out and the clerk was very uncooperative. Left a very bad impression as I checked out, this review would probably have been a lot better if they’d waived the charges.
Location is ok, there are restaurants and cafes around, and a main shopping street a couple blocks up you can follow to the main tourist area, about a 25 minute walk.
Overall this is a passable hotel at an ok price, but I’d expected a bit better.
Stayed 2 nights in Sep 2024
Verified review
8/10 Good
Ka Fung
25 Sep 2024
Liked: Staff & service, amenities
Our superior bedroom had hugh bed and very comfortable to sleep on. Quiet location and local supermarket "Billa" is within 5 minutes walk. Walking distance to underground. But the room carpet is disgusting with lots of stain and greasy around dressing table. Luckily I bought a pair fitflop to walk around. The shower head is broken, riser can't adjust the height. The most disappointed is breakfast bar. We had Sunday leftover fresh fruit because pineapple and apple turned brown. Cucumber was dry. Not enough mini bread or crossiants but the waitress was friendly and helpful. She told the kitchen staff and cooked more at 9:30am. All the cakes were dry on Monday and Tuesday. Wednesday served the same food but more quantity because they had a large group came in.
Definite not worth £16 breakfast. We felt they are on tight budget and not many option to choose. Only served 1 choice of slice bread. Not fresh juice, they are cheap squash. All cakes are not honemade. No English tea in restaurant, no decaffeinated coffee or non dairy milk option.
No kettle in the bedroom.
A bit strange hotel experience. Somebody came into my room on her own key and claimed she has a reservation to this exact room. I went to reception to clarify the situation, and it turned out that that reception had doublebooked the room by mistake. I could kept my room and another customer was bookes to another room. It was lucky that I was in the room at that moment when another customer arrived into room because my passport, wallet and all personal stuff was on the table. Hotel never compensated this situation in any way, they just told it was mistake.