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"First time staying but very convenient for the American family park."

"Check in was easy. Staff was efficient but not very cordial. There were no public restrooms facilities in the hotel, so you did not have access to a bathroom until you were checked into your room. You had to ask for the "continental" breakfast at the front desk which consisted of an apple juice, muffin and yogurt handed to you in a paper bag. Coffee was available in the lobby but coffee pots / coffee in the room were not provided. There were two vending machines in the building. Both were...

"The place was ok but the breakfast was very disappointing. The selection was extremely limited, with very few options available, and the same items were served every day."

"O"

"We stayed for one night and had a good overall experience. The room was clean and comfortable, and the kids absolutely loved the pool. Everything met our expectations, and we would consider staying again."

"The room a broken thermostat(no heat), a broken lamp, mold in the bathroom, broken towel fixtures, dirty bedding, and a loose lock on the door. Front desk had no solutions and give no refunds."

"I promise you, you do not want to stay here. We got room 123 and it was digusting. All the fixtures were falling apart and when I went to check the bed I moved the fitted sheet and all you can smell is animal pee. The floor was dirty and the room smelled like mold, pee, and i don’t even know what else. Asked to be switched to a different room and got moved to 111. The moment we walked in it just wreaked horrible, worse than the first room. That’s when I called Expedia to get a refund because I...

"Comfortable"

"The website says there is a shuttle transportation but there is no airport shuttle"

"The gal that checked us was very sweet. That is where everything good ended... So let me begin by saying- No I did not contact the front desk about my room, nor was I concerned about getting my money back. I just wanted to leave! I am sharing this because people need to avoid this place at all costs! The reviews are crazy! People are either appalled or absolutely in love with this place. There is one reviewer named "Eric" who gives it the same exact 10/10 each time he stayed in 2 weeks (there...

"I won’t be returning. It’s an affordable place."

"This place is in need of customer service classes. They were disrespectful & unhinged depending on the situation. Some employees were very nice though. I don’t appreciate the extra effort to enforce rules for their comfort not for the people checking in. No breakfast just coffee and expensive vending machines for the living conditions. Be better."

"Older property, very helpful staff."

"Tvs sitting on desk not great. Plugins not working, wall outlet wiring were exposed."

"It was a great visit, staff was very nice and helpful. Slept great, very quiet in the night"

"Very disappointing stay. The bedsheets and bathroom were unclean, the room smelled strongly of cigarettes, and the Wi-Fi was unavailable despite being requested. The TV and telephone did not work, there was no food service, and the parking area was dirty. Seeing a sign that the hotel was not responsible for lost items in the parking lot was also concerning. Overall, our stay felt more like survival than comfort. We hope these issues are addressed for future guests."

"Very clean. Nice hotel. Would definitely stay again"

"Amazing staff, great location"

"Very slow on the breakfast service. No food was ready to eat by the time breakfast was opened. Very limited staff."