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"I liked the atmosphere at first. They should ask at booking if you need a pet free room since we do have allergies. There was a blood stain on my bathroom sink which could have been taken out with VIM. The hottub jets were not working and it was warm. I wanted to use the safe but no instructions were left on how to use it. Otherwise it could have been a lovely experience."

"The lobby and atrium was nice. The indoor pool in the atrium was unique, however there is a chlorine smell that is unavoidable. Rooms are clean but dark since we were facing the atrium. We had a good stay and would recommend to friends."

"Nice"

"Clean room"

"We arrived after a 14-hour drive, and our room was ready, which we really appreciated. Unfortunately, it was +38°C outside, and the air conditioner hadn’t been turned on before our arrival. Because the suite has very high ceilings, it took an extremely long time to cool down. Even after asking for a fan or any other solution, we were told there wasn’t much that could be done unless we stayed up past 11 p.m. to see if one became available. We ended up trying to sleep in a room that was still...

"Excellent room and wonderful hotel. The only problem is parking. For older folks this could be a deterrent to stay."

"It had a large kitchenette area. Very accessible with a ground floor room. Ample parking."

"TV was only in the living area TV remote was not programmed for the TV Coffee and cups were available, but not a coffee machine. Front desk was only open from 9am to 9pm. Very questionable clientele in a very shady area. If you’re on a stringent budget it’s fine, but for a few dollars more you can do much better."

"We enjoyed our stay and the location was nice and central. In order to get a 5 star review, please include that private bathrooms are not in each room and that the only bathroom option is shared bathroom. I booked this expecting a private bathroom. My husband and I recommend renovating and making some of the rooms have a private bathroom with shower. We would love to come again if you provide a private washroom next time! Also it was very hot in the room. No fan or ac provided."

"Our three-night stay at Canada’s Best Value Inn & Suites Vernon was unacceptable from beginning to end. When we arrived, the person checking us in immediately complained that we had booked through a third-party platform. He repeatedly emphasized that the hotel would receive only approximately $400 even though we had paid around $550 for the three nights. That was completely irrelevant to us as paying guests. If the hotel does not want customers booking through third-party websites, it should...

"Great experience."

"No"

"Rooms were clean as was most of the hotel. My only complaint regarding the cleanliness of the hotel, was the carpets in the hallways were absolutely filthy. Two employees that stood out were Leeth and Dakota. They were so polite and helpful above and beyond. The mature front desk gentleman was miserable and perhaps needs a holiday. Lunch and snacks in the restaurant were very good. We didn't know there was breakfast....."