Exterior
Check availability

Reviews of Rollando Affittacamere

2 out of 5
Rollando Affittacamere
Via Roma, 52, Vernazza, SP

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 125 reviews" "
Rating 8 - Good. 36 out of 125 reviews" "
Rating 6 - Okay. 34 out of 125 reviews" "
Rating 4 - Poor. 12 out of 125 reviews" "
Rating 2 - Terrible. 7 out of 125 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Millie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Good
Stayed 2 nights in Sep 2023

6/10 Okay

charles

Stayed 2 nights in Jun 2022
Response from Gabriella on 5 Jul 2022
Thank you

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Gabriella on 23 Jun 2022
Hello thank you

6/10 Okay

Mary Ann

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Locating the unit was very difficult as it appears that the information on Hotel.com has not been updated in several years. The address reads as Via Carattino,5 and states the front desk is open 2-5PM and that staff will greet guests on arrival. #5 Via Carattino is actually a business that has been closed for 2 years and no one greeted us. We did receive vague directions that, once you knew the correct address, made sense but not before. It would have helped had the owner given us an actual address, not landmarks. We finally located our place after a local man helped us by calling the owner. Also, the unit was advertised as a Bed and Breakfast and that the breakfast was served at a nearby bar. There was no breakfast. That said, once we settled in, we enjoyed our stay and the small balcony, where we could watch the world go by.
Stayed 3 nights in May 2022
Response from Gabriella on 23 Jun 2022
Salve La reception era stata informata slche era chiusa, poi la nostra collaboratrice è venuta per accompagnarla alla camera anche se è arrivata fuori orario la colazione nella sua tariffa non era compresa,tanto più che siamo un affittacamere e non abbiamo questo servizio.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Just an overall good memorable stay in such a quaint place. Really went out with all the extras, that others don't have.
Stayed 2 nights in Oct 2019
Response from Gabriella on 3 Nov 2019
Thank you

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Check in is a little hard to find as in office of a shop and only open in daytime but were friendly and accommodating. Very good location in the middle of town.
Stayed 1 night in Oct 2019
Response from Gabriella on 30 Oct 2019
Thank you

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Narrow room but comfortable bed. Glad they had a place to hang up clothes. Stairs are very steep walking up. Bathroom was in great shape. Fan was nice addition as it was warm, even at night.
Tunnel to beach
View from window
Room
Stayed 2 nights in Oct 2019
Response from Gabriella on 31 Oct 2019
Thank you

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
All fine but the smells.
Unit was ok in and of itself. No climate control, but it was late season and the weather was fine (open window weather). The problem with unit however was the smell of sewage seeping into room from the WC. This is unlikely a problem with all of this providers "rooms for let", but it was for this one on 42 via Roma #2.
Stayed 2 nights in Oct 2019
Response from Gabriella on 27 Oct 2019
think you are a bit confused has also mistaken the address of the apartment in our rooms does not exist the smell that you say and not even this problem. That nkn c and the air conditioner and clearly indicated had to choose something more suited to his need

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location, clean and comfy, just what we needed.
Stayed 2 nights in Oct 2019
Response from Gabriella on 22 Oct 2019
Thank you

10/10 Excellent

Nancy, California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location close to everything in one of the best towns of Cirque Terre.
Stayed 2 nights in Sep 2019
Response from Gabriella on 6 Oct 2019
Thank you

6/10 Okay

John, Marblehead MA

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
A minimal apartment with bed crammed next to bathroom. So-called breakfast was packaged crackers and instant coffee. Very expensive for what you get.
Stayed 1 night in Sep 2019
Response from Gabriella on 3 Oct 2019
The room is a larger than average room in Vernazza and the room was taken at a discounted price for the prices that are in Vernazza. Breakfast is packaged and consists of jam spreadable chocolate slices and biscuits with coffee and cappuccino

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Gabriella on 16 Jul 2019
Thank yoi

6/10 Okay

Janis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Gabriella on 25 Jun 2019
Thanks

8/10 Good

Nimfa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Gabriella on 12 Jun 2019
Thanks

10/10 Excellent

Reynold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect since it was close to the railway station and close to the center and the marina. The room was very clean and the reception was very helpfully.
Stayed 2 nights in May 2019
Response from Gabriella on 25 May 2019
Thank you!

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit
Great location, hotel staff very nice and helpful. Just be aware the stairs leading up to the second floor room are very steep.
Stayed 2 nights in May 2019
Response from Gabriella on 22 May 2019
Thank you Debbie

2/10 Terrible

Bryant

Travelled with partner
They gave my room to someone else. Saying it’s not their problem they overbooked the place . Never go here
Stayed 1 night in Apr 2019
Response from Gabriella on 11 May 2019
Abbiamo avuto un problema nella camera ed è stato trasferito in un'altra altrettanto confortevole e della solita qualita Non capisco il problema

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay in Vernazza (Cinque Terre)
The room was extremely clean and well decorated. Very comfortable, with a nice little refrigerator, furnished snacks, and a great shower. The location in Vernazza was perfect - on the Main Street and near the train station.
Stayed 2 nights in Mar 2019
Response from Gabriella on 29 Mar 2019
Thank you!!

10/10 Excellent

Deborah, Victoria BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located and clean. Reception person very accommodating and allowed us to access the apartment early on our initial day.
Stayed 2 nights in Oct 2018
Response from Gabriella on 28 Oct 2018
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Close to train station, restaurants, shoreline, shops and convenience market (COOP). Nice room with a view of the main street. Friendly staff!
Stayed 2 nights in Oct 2018
Response from Gabriella on 12 Oct 2018
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is in a great location close to the train station and a very short walk with your bags. However, finding the office was a bit tricky as it is up some steps kind of hidden. The owners of the apartment were wonderful and explained everything to us. Check out was very simple and we did not hear the trsin in the middle of the night since it stopped running late evening. The furnishings are not five star, but its very clean and comfortable and safe most importantly. Loved our stay and would definitely return.
Stayed 2 nights in Sep 2018
Response from Gabriella on 30 Sep 2018
Thank you

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, friendly service, comfortable hotel.
Stayed 4 nights in Jul 2018
Response from Gabriella on 28 Jul 2018
Thank you

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice room on main street
We found our room easily with directions via email from the owner. Cash only, no credit cards. Stayed in a very nice room in a great location in downtown Vernazza. The other room had a balcony, not ours. The trains did not bother us over night. We will definitely stay here again.
Stayed 2 nights in Jun 2018
Response from Gabriella on 16 Jul 2018
Grazie per la recensione Ma il pagamento è avvenuto con carta non in contanti.... Forse vi siete confusi... Comunque grazie

8/10 Good

Delaney Brie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from gabriella on 10 Jun 2018
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay! Loved the balcony! Did get stuck in the bathroom for awhile....the tumbler in the lock was jammed. Luckily my husband had tools ... lol (go figure). Once I was free...... amazing vacation!!!
Stayed 2 nights in Apr 2018
Response from Gabriella on 1 Jun 2018
Thank you

8/10 Good

Moshe

Liked: Cleanliness, staff & service
Great location in Vernazza.
Problematic stair-case for guests, difficult to carry personal luggage.Limited hours of check-in & check-out. No place to leave belongings befor check-in and/or after check-out.
Stayed 3 nights in May 2018
Response from Gabriella on 15 May 2018
Thank you

10/10 Excellent

Nathan, Dallas TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quintessentially Italian
There are no American sTyler hotels at such in the Cinque Terre (that I’m aware of) and the Rollando is right in the center of Vernazza. The room was very nice clean and convenient, the bed was comfortable and the shower was excellent
View from room
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay here! Everything was great, not a huge space but great little balcony overlooking the main street. There is an entrance area with a little couch and a mini fridge, and doors leading to the bathroom, the bedroom, and a housekeeping office/storage. Check in was smooth and friendly :)
Stayed 2 nights in Sep 2017

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Spot in Vernazza
We had a lovely stay. Vernazza is a great base for visiting the Cinque Terre and I would happily stay here again. The reception was pleasant and efficient. The room was large and clean. The bed was a bit hard and short for my liking. We were on an extended trip and had large suitcases. That was a problem of our own making. Though reception is just off the main street, entry to the room was up one of the steep staircases which passes for a street in Vernazza. Pack light!! Also be aware that the town is small and the train traffic can be a bit loud at times throughout the night. None of that should discourage you though. Just enjoy it as part of the experience!
Stayed 5 nights in Sep 2017

2/10 Terrible

shashikant

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book this hotel
Very bad Hotel... Do not stay in this hotel guys... we went there and spent almost 2 hrs. Searching for this hotel and there was no one to attend us. No AC in room.
Stayed 2 nights in Sep 2017

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had no expectations and did not know what to expect. We arrived late, 6:30 PM after traveling all day via train from Belluno Italy. Not know where to go we were able to get some direction from some local folks. We found where we were to check in but it was closed for the day. A good thing! the proprietors left us a note explaining where our room was. Along with the explanation was a very detailed hand drawn map. Our room was right off of the main street, second floor, up some very steep marble stairs. The room key had been left for us, room was clean, bed was nice, shower was great. The location was superb and we spent 2 very nice and enjoyable nights in this delightful hotel. We could not have asked for anything more. If you are a light sleeper and the street noise bothers you, this may not be the place for you. It did not bother us in the least. Close to the train station so the first high speed train not stopping in town sounded like a, well, freight train.
Stayed 2 nights in Sep 2017

10/10 Excellent

Sangeeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

6/10 Okay

Ferit, Toronto Canada.

Disliked: Staff & service, property conditions & facilities, room comfort
Not a good one
Beside the narrow and steep stairs location is extremely noisy impossible to sleep. It is not a hotel just a room with bath and washroom.
Stayed 5 nights in Aug 2017
Response from Gabriella on 18 Sep 2017
Ma infatti si tratta di camere con bagno in centro paese a due passi dal mare e dalla stazione è centralissimo se vuole tranquillita puo prenotare sulle colline

2/10 Terrible

Sam, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT a hotel room
My room was more like a storage room converted to look like a hotel room. Awkward closet, bed location, shower, bidet... Worst hotel room I ever stayed in & I traveled the world. When I told the 11-5 receptionist, her only response while taking my money is "Sorry". I deserve a full reimbursement & additional money for suffering 2 nights in this place.
Stayed 2 nights in Jul 2017
Response from Gabriella on 22 Jul 2017
Si tratta infatti di un affittacamere non un hotel Se fosse stato in un hotel avrebbe pagato molto di più Cosa voleva una vasca idromassaggio alle cinque terre magari l ascensore e il plasma da cinquanta pollici con pochi soldi? Se volete i servizi cinquecento stelle andate nei super alberghi e pagate!!!

4/10 Poor

Balthasar, Toronto, Ontario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy and Little Attention to Detail
Narrow, steep stairs to the room. While this was supposedly a self-contained "apartment", there was a room marked STAFF, so I presume they come and go as necessary - through the room. Noisy from 5 AM to 1 AM (20 hours a day) because of the trains. No air conditioning - they gave us a rickety old fan that did nothing. There was a kettle and sugar, etc., but no coffee. When the staff "cleaned", they just made the bed and left - nothing else done. The check out time changed from 11 AM to 10 AM while we were there. The penalty for staying beyond 10 AM (ridiculously early) was a charge for another night. I travel a LOT and this is ridiculous. Would NEVER stay there again.
Stayed 2 nights in Jul 2017
Response from Gabriella on 22 Jul 2017
Si tratta di una tipica camera in centro paese ed e normale sentire i treni a vernazza a meno che non spostiamo la stazione Per le scale magari costruiremo un ascensore in una tipica casa ligure che dite? I servizi per quello che avete speso sono stati piu che sufficienti Il check out e normale alle dieci a che ora volete uscire??? IL cambio degli asciugamani e giornaliero e la camera pulita ogni giorno LA prossima volta vi consiglio di prenotare in un cinque stelle sicuramente pero tirate fuori i soldi!! E sopratutto prima di scrivere assurdita informatevi dove state andando

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
So close to train station that you hear them ALL night... they just don't run through either, they do maintenance on them. Could hear men yelling at each other. No breakfast like they advertised either. Stairs were steep and slippery ... other than that okay!
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Amazing location and friendly staff. The room was comfortable. The WiFi didn't work, and we kept getting an "incorrect password" notice although the staff told us we had the correct password. They allowed us to use the WiFi at their shop down the road. Also, the drains were clogged so the shower had to be turned off every few minutes in order not to overflow the base. Overall, the price was good and the location was amazing. Plus we had a private bathroom so we made it work. But we are generally easy going.
Stayed 2 nights in Jun 2017

8/10 Good

Annie, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location on main street of Vernazza
When we arrived from the train station, we couldn't find the room or the check-in desk. We walked up about a million stairs and down countless little walkways that disappeared and changed names. Eventually, we found someone to help us, and he took us just a few steps up from the main street to a jewelry shop that also acted as the check-in for our room. It was so close to the main drag of the town! The gal checked us in within about 2 minutes and walked us a couple more steps to the entrance of our room - RIGHT NEXT to a little wine bar on the main street. We walked up about 20 very steep steps, and our room was on the left: very easy to find and ascend for able-bodied people. Our room was great - a comfortable king-size bed, a sofa, a mini kitchen with fridge, and a bathroom with toiletries and clean towels. It also had a TV that I didn't watch much because I don't speak Italian. The window opened up above the main street. Finally, the staff came to clean our room daily (though only replaced towels if they were on the floor). Checkout was confusing, as the jewelry store where we checked in was closed when we needed to check out. We left our key in the room and hoped for the best.
View from kitchen

6/10 Okay

MICHAEL

Liked: Cleanliness, staff & service
Problems with WiFi and then power supply which was not Hotel faults. Great place to stay a night or two while looking around Cinque Terre. Quite a few stairs up to room but if you know this area then you will understand.

4/10 Poor

Tom and Larae J., Salt Lake City

Comfortable stay
We stayed here two nights. The first night the heating was not working, but there was a comfy blanket in the closet which helped. The next day the maid fixed the heating and we were fine. There are very high steep steps to get to this apartment, so be prepared to climb. Vernazza was delightful and beautiful! The room was clean and comfy.
Stayed 2 nights in Mar 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but noisy
Ok room but difficult to find. Wandered around town for 45 minutes till we found it. Should have sign visible from Main Street. Appreciated the owner keeping her shop open an extra hour waiting for us. Close to train station so loud train noise kept us awake.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train and has a balcony
Initially we had an issue, our room had a room that needed to be accessed daily by staff to service towels for all their rooms. Something we were not told in advance. But after talking to manager the porter took what they needed for the time we were there and no one else entered our room. I would definitely stay here again, just not room #52

10/10 Excellent

maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the place
loved the place, loved the neighborhood, loved the location! the room was so cozy and cute and comfy! the bathroom was clean! wifi was free and available right away! would definitely stay there again!

6/10 Okay

Verified traveller

Disliked: Room comfort
wouldn't stay here again
The room did not have air conditioning and the bedroom fan didn't work. The result was having to leave the window open and we slept very poorly due to the noise (trains going all night nearby) Also, the bed was too small.

6/10 Okay

Canadian, Toronto

Liked: Staff & service
Great location but moldy.
The Rollando is in a great location, very central. The hotel cleaner was very nice and went out of their way to rearrange the room nicely for us when they saw things could be better. The room itself was pretty small and the bathroom walls were all moldy. It was hard to feel clean there. But the price was good, so maybe that's how it is. Pay more if you can't handle mold!

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room in a great location in Vernazza. Would definitely stay here again.

8/10 Good

Adam, Menlo Park, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The center of it all
Our specific room was located on the main street, second floor and had a balcony, which was great to take in the city. I say "specific room" because it's unclear how many other rooms in other buildings the affittacamere might own. The room was satisfactory in all regards, both private and welcoming. The only drawback was the noise from the active train station which runs from 5ish to midnight. In fairness, about 30% of the city likely suffers from the noise and there are others who have it worse. Overall, a nice place to stay.

8/10 Good

Mike , J.

Liked: Cleanliness, staff & service
Good location and a good value for the price. Very basic accommodations.