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Balajú Hotel & Suites

3.0 star property
Hotel with free valet parking, a quick walk to Veracruz Aquarium

Choose dates to view prices

Photo gallery for Balajú Hotel & Suites

Outdoor pool, open 7 AM to 10:30 PM, pool loungers
Balcony
Outdoor pool, open 7 AM to 10:30 PM, pool loungers
View from property
Restaurant
In the heart of Veracruz, Balajú Hotel & Suites offers a warm welcome with a terrace and outdoor pool. Enjoy convenient amenities like dry cleaning services, luggage storage, and free in-room WiFi. Helpful staff have left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | View from room

Standard Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Iron/ironing board
Wardrobe
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | View from room

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Iron/ironing board
Wardrobe
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Boulevard Ávila Camacho #1371, Esq. Mina, Col. Ricardo Flores Magon, Veracruz, VER, 91900

What's nearby

  • Veracruz Aquarium - 5 min walk - 0.5 km
  • Veracruz Harbour - 2 min drive - 2.3 km
  • Zócalo - 3 min drive - 2.6 km
  • Veracruz Cathedral - 3 min drive - 2.6 km
  • World Trade Center Veracruz - 7 min drive - 7.8 km

Getting around

  • Veracruz Central Station - 9 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 28 min drive

Restaurants

  • ‪Gran Cafe Del Portal Boulevard - ‬5 min walk
  • ‪Vip's - ‬5 min walk
  • ‪Sirloin Villarrica Acuario - ‬4 min walk
  • ‪El Rey Del Ceviche - ‬1 min walk
  • ‪Tacos y Carnitas Alex - ‬1 min walk

About this property

Balajú Hotel & Suites

Hotel near Veracruz Aquarium
Located close to Carranza Lighthouse and Veracruz Cathedral, Balajú Hotel & Suites provides a terrace, dry cleaning/laundry services and a business centre. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking and valet parking
  • Continental breakfast (surcharge), luggage storage and tour/ticket information
  • A lift, 1 meeting room and a porter/bellboy
  • Guest reviews speak well of the helpful staff
Room features
All 68 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 100 to 250 for adults and MXN 100 to 250 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 100 to 250 for adults and MXN 100 to 250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Pool access available from 7 AM to 10:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Balajú Hotel Veracruz
Balajú Hotel
Balajú Veracruz
Balajú Hotel & Suites Hotel
Balajú Hotel & Suites Veracruz
Balajú Hotel & Suites Hotel Veracruz

Frequently asked questions

Does Balajú Hotel & Suites have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM to 10:30 PM.

Is Balajú Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Balajú Hotel & Suites?

Self-parking and valet parking are free at this property.

What time is check-in at Balajú Hotel & Suites?

Check-in start time: 3:00 PM; check-in end time: 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Balajú Hotel & Suites?

Checkout is at noon.

Where is Balajú Hotel & Suites located?

Located in Malecon, this hotel is within 1 mi (2 km) of Veracruz Aquarium and Carranza Lighthouse. Veracruz Harbour and Veracruz Cathedral are also within 2 mi (3 km).

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Balajú Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 345 out of 682 reviews
Rating 8 - Good. 220 out of 682 reviews
Rating 6 - Okay. 70 out of 682 reviews
Rating 4 - Poor. 34 out of 682 reviews
Rating 2 - Terrible. 13 out of 682 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

williams

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Ana Maria

Liked: Cleanliness, amenities, property conditions & facilities
Excelente Hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE
Stayed 3 nights in Aug 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this botel several times. Great location.
Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

We loved our stay very cozy and welcoming pool was clean. We loved it is in the Malecon close to everything we needed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bryan Samuel

Liked: Amenities
Good
Stayed 4 nights in Jul 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms! Short walk to the aquarium.
Stayed 2 nights in Aug 2024

6/10 Okay

norma borjas

Liked: Staff & service
I like the area cause was easy to go anywhere, but beds on this hotel and poor rooms ilumination are a nightmare
Stayed 3 nights in Jul 2024

2/10 Terrible

Yolanda

Mal personal
Stayed 1 night in Jan 2024

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volvería a ir me agradó
Stayed 1 night in Aug 2025

10/10 Excellent

Maximino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación e instalaciones
Stayed 2 nights in Aug 2025

8/10 Good

José Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Muchas gracias por todo, nuestra estancia fue excelente 🌚👍
Stayed 2 nights in Aug 2025

10/10 Excellent

José Vidal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente habitación muy amplia y cómoda. Personal amable.
Stayed 1 night in Aug 2025

10/10 Excellent

Esteban Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena la atención de todos sus colaboradores
Stayed 3 nights in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En comparación a otros hoteles similares en los que he estado en este sin duda la limpieza es excepcional
Stayed 3 nights in Aug 2025

6/10 Okay

LUIS ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Olor a humedad y no tuvieron el tipo de habitación que contraté.
Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin nada que comentar del servicio 3 instalaciones solo que nunca me emitieron la facturación por más que se los recordé en 3 ocasiones lo cual si me ocaciona problemas con mi comprobantes de gastos
Stayed 2 nights in Jul 2025

10/10 Excellent

DENISSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación
Stayed 1 night in Jul 2025

8/10 Good

Tania

Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities
Muy buen servicio
Stayed 4 nights in Jul 2025

10/10 Excellent

José omar López

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Jul 2025

10/10 Excellent

Yuli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente atención
Stayed 1 night in Jul 2025

8/10 Good

Julio F.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025