The location is perfect, the staff is incredibly friendly. But this cannot be considered a 4 star hotel. Room is falling apart and you can see holes on the skirtings, shower was broken, and the list can keep going. You can hear everything from the other rooms, from the water in the shower to things being placed on the sink. They're going through very needed renovations now, but with little respect for the guests, works started at 7:30 am outside our window - we had builders literally looking over our window, shouting, using the drill etc. It's quite an expensive hotel to be going through this kind of stress, we went to relax and celebrate our anniversary, but got this instead. It's very unfortunate, as the staff is really brilliant and trying their best and the location being so perfect. I hope they take this in consideration and think more about the guests while doing the works.