Search Pet-Friendly Hotels in Vancouver

"Yes"

"The staff did not care that my daughter was recovering from a medical emergency and wouldn't give us a timeline on how late they were going to be in having the room ready. My daughter had a severe allergic reaction at lunch and was heavily drugged and nauseated. I went in at 3:30pm asking if we could get in early so she could lay down while we watched her. They said no since checkin was at 4pm but had me do the paperwork ahead of time so we could get her in immediately. I showed up a few minutes before 4pm and they were checking in others and handing out room keys (including another large family probably in the same 2 bedroom suite). When I got up there they told me the room was not ready on time but couldn't give us an estimate (not even to the closest hour!). I asked if they would call me when ready, and he snarky replied he didn't have my phone number (he had me enter it on the earlier paperwork). Half an hour later my daughter had to come in and lay down on the foyer couch to get out of the hot car and at 40 minutes when he still wouldn't give me an estimate I cancelled so we could go elsewhere. As we're leaving, he offered us cold water. No offer for her to come in and wait out of the heat, no offer for refreshments as we waited, no offer for letting us know when it was ready (I had to ask for that), no updates, no apologies, no offer for discounts, etc... He had only offered to move us to separate (more expensive) rooms where we couldn't keep an eye on her."

"Clean, nice staff. Great location "

"Room was clean, staff were friendly. Hot tub wasn’t working correctly which was a little frustrating but obviously out of their control. Breakfast was ok, your typical hotel breakfast but there were many choices! Would stay there again! "

"Great stay"

"Property advertises a pool and hot tub. Neither was available due to extended renovations. This is false advertising and I should be refunded. Hotel staff totally unapologetic. Property in poor condition throughout. Drop ceiling panels missing, with pipework and insulation visible. Toilet doesn't flush reliably. Bathroom sink drains slowly. Baseboard fell off and is sagging loose. Unattended exterior doors, that nominally have keycard security, open without a keycard scan. Look elsewhere."

"Our room smelled like musty mildew. My daughter had an asthma attack and we had to sleep with all the windows open. "

"The rooms were so fresh and clean, the staff was so friendly and we loved the breakfast as well!! Will definitely be back to stay when we are in the area!"

"I was received well. Unfortunately I found the building and amenities very sub par. The lighting in the lobby was dim. In the hallways the lights are flickering constantly. In my room the bathroom light only had one lit when i tried to get the other bulb to light up it became apparent that it needed repair as it strobed aggressively. Furthermore when i tried to use the atm....it didnt have any cash. No notice saying it was out. The gym was very meager and the bathroom next to it smelled horrendous. Sadly i would rate this stay 3/10 i cannot reccomend a hotel that is not in proper working order. "